Steve Green Htg AC

We had our furnace serviced 11/2019. Received a bill finally 4/2020. Our furnace is only 3 years old, and the tech informed us that it could be warranty work. The tech was pleasant and worked quickly - was in and out of our house within 15 minutes. He also gave us an estimate of $50-60. Imagine my surprise when a bill arrived for $120. I called and spoke with Steve, who informed me that drive time to & from is considered labor. And their hourly labor rate is $100-120. We were charged the higher end for some minor cleaning. Not even replacing parts. In Steve’s own words, “your heater seems to be working fine now. This price seems fair.” It would be if he had charged accurately for the technician working instead of driving or sitting in the driveway. Beware of price gouging: 15 minutes of work for $120.00 charge.

I called on a Saturday looking for a replacement part for my AC unit. Steve indicated that he was currently at the shop for another customer and that I could stop down and get the part I needed outside of business hours. Hugely appreciated this with no AC and 90 degree heat!

Complete service over in a little over an hour time.

The provider was extremely professional, on time, patient with explaining and nice to work with. The only reason we did not select this provider was because the price was similar to another and the other could get the work done sooner.

They were good.

Steve Green gave us a competitive quote, and also had some good ideas to help us with unique problems with air flow in our home. Based on this, we decided to go with him. His team showed up on time on the appointed day, and did an excellent job installing the new furnace. They ran into a couple of problems venting the furnace, which caused them to be in our home for an extra half-day (the job was supposed to take less than a day) When I talked to Steve that evening, I asked how much more it was going to cost to have him finish the job. He said that when these types of problems come up, he sticks to the quote and will not charge any more. Also, when I mentioned that one of our registers was not blowing any air, he sent a camera down the register to diagnose the problem. Again, he did not add this to the bill. We are very satisfied with the job he did, and with the equipment he installed. We were also very impressed with the creative ways they found to solve air flow and installation issues in our home. And, we very much appreciated that he did not charge us any more than the original quote, despite some unforeseen challenges during installation. I will definitely call him back for any heating/air related work in our home.

Steve is a great guy, and I would use him again in an instant. I'll buy my next batch of filters from him.

Our air conditioning system was not working and a replacement of the entire system was recommended by other companies we contacted for estimates. Steve Green was the only one that suggested it might be possible to fix the existing system. It was easy to set up an appointment. The repair guy showed up right on time, identified the problem quickly and even though he had to improvise a solution he was done and gone in very short order. The air has been working wonderfully for the last two months of hellish hot humid weather.

I called on the recommendation of my plumber. He diagnosed the problem over the phone and told me how to fix it. (A fan wasn't working because it had a stick in it.) No charge, and I would have happily paid for a visit. He said the fan will eventually fair, and he'll be my first call when it does. Great experience.

Our gas fireplace and our garage furnace was not working. They came out, took a look at the fireplace and told me how I could save some money fixing it myself. Last night I did as they said and it works like a charm. They looked at my garage furnace, showed me what parts needed replacement, proved to me that these were the parts and why. Then told me to just go online and I could replace them pretty inexpensively. They even provided the part numbers. They could have done all the repairs themselves but I'm pretty handy. I wanted to save some money (it's Christmas Time), so they just showed me what to do and headed out. They were at the house on time and for only 1 hour. I just updated this report because the bill just came. It was $50 less then I anticipated. I love this company. PWC

He is very nice and helpful. He calls and checks back. His estimate was pretty much in the ballpark.

Arrived on time with a smile. Struck up a conversation about dogs/kids as he saw I had them. Felt a little uncomfortable around him, but nothing overwhelming. He was perfectly nice and seemed knowledgeable, I just didn't have the warm fuzzy feeling I had with other companies. He did not give a quote on the spot, it was later emailed to me. When it came a couple days later is was nearly illegible. I couldn't make heads or tails of any of the details so I had to rely solely on the bottom line numbers I could find. And since it wasn't provided in person, there was no one there to explain it all. We ended up NOT going with this company on the basis of my comfort level. The quote was no better a price than the other companies either. On a side note, I heard after we made this decision (from another person who used to be in the business) that this company tried to scam our local mall when hired to replace their furnaces. According to this person "their a bunch of thieves" because they took all the old units off the mall roof, cleaned them up, spray painted them, and put the same units back on the roof. Take it or leave it, I realize it's a rumor.

Steve Green is the owner and the one that answered both the phone and home visit. The whole time I felt like he was just looking out for us. This is grammas house so he took everything into concideration.It is always a full house and helped us with all the possible problems that could happen with the system by anyone including little hands. He was quick, professional, and whent beyond our expectations! I have already passed his number several times since that day. The best part was he did not even charge us a single penny. Even before coming to our home he offered a few suggestions over the phone. This is a man doing buisness for the RIGHT reason. THANK YOU Steve :)

He was professional and took care of the problem right away for very cheap, so I was impressed.

On time, courteous workers. Explained what they needed to do. Showed me what was done when finished. Cleaned up perfectly. The paperwork I received for local energy rebates and tax credit was outstanding. Great service.