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Service Pros Plumbing & Heating

Plumbing, Kitchen and Bath Remodeling, Water Heaters,

About us

Additional DBA - Service Pros Plumbing and Heating LLC.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

plumbing repairs & replacement, fixture repairs or replacement, kitchen & bath remodeling, garbage disposals, iron filters, water piping, drain piping, gas piping, water filters, radiant floor heat, hot water heaters (electric or gas), water softeners & boilers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-15 of 15 reviews

Jen S.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Mark was excellent. He was professional and informative. I kept his card for future plumbing needs. The cost was also excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Simon J G.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Arrived on time. Explained options. I am happy with the overall experience. Did promise referral for a repair that they could not fix but I have yet to receive that.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne C.
09/2014
5.0
plumbing
  + -1 more
went will read my post above ;)
Description of Work: adjustments to toilet and part- price seems steep but this person knew what he was doing - was not phased by issues - did not give up on issues and stands behind his work for 2 yrs. love a person with experience and integrity and manners. after having so many plumbers who do not stand behind their work, this guy is breath of fresh air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Traci D.
08/2014
5.0
plumbing
  + -1 more
I called Mark today from the reviews I saw on Angie's list. I explained that I had a stopped up sink and he immediately gave me some things to try to see if it would work. He said if that didn't work he'd come by in the afternoon. This the first time I've had a plumber charge me NOTHING, give me advice over the phone and unclog my sink! Will definitely give him a call again when I have a plumbing need. Thanks Service Pros Plumbing!
Description of Work: Unclogging kitchen sink

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lindsey & Joe E.
04/2014
5.0
plumbing
  + -1 more
Excellent service, called Tuesday and he came Wednesday. Even got done with a job earlier than expected and was able to come to our place sooner. Did a great job and now we have a usable tub again! Highly recommend!!!
Description of Work: Replaced a leaky drain in tub as well as covered a missing stopped hole in tub as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Mona A.
01/2014
5.0
plumbing
  + -1 more
I woke up to water running in the basement and half the basement soggy wet. I called Mark about 7:30 am and he was here within an hour. I had turned off the water main and the water heater as I didn't really know where the water was coming from. He fixed the small leak they could see and once the water was turned back on found the big leak. He knew just where to cut the hole in the ceiling to find it. Mark and Chad were wonderful! Very prompt, clean, knowledgeable and helpful. I will use them again for any plumbing needs that occur.
Description of Work: Fixed a burst pipe and another small leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Suzanne B.
07/2013
2.0
plumbing
  + -1 more
Mark answered my first e-mail and all seemed well.Later I tried sending e-mails off Angie's list and got no response.He evidently doesn't check this often or just didn't really want the job.He did respond well to phone calls ,at least until the last one. I mentioned I had e-mailed the specifics of what I needed purchased and some days I was available. He said he would check it that night, It's been a week now and nothing. Please don't act nice and wiling to do the job and then blow me off. I wish he would have just said, I don't want the job up front and saved me the time. I had company coming and needed this done.
Description of Work: Nothing. Needed new toilet

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0


Stephanie T.
06/2013
5.0
plumbing
  + -1 more
They arrived on time if not slightly early for the appointment and fixed everything very quickly and efficiently. They were very professional, and they charged a very reasonable price.
Description of Work: Fixed the flushing mechanism in our toilet and unclogged bathtub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Marilyn E.
02/2013
5.0
plumbing
  + -1 more
We called Mark to repair leaking (gushing) supply lines to a bathroom faucet and he came out in a timely manner. Not only did he replace the supply lines with better quality lines, but he took care of a couple of other plumbing problems while he was at the house. I'd suspected that there was a leak behind the wall of the main floor shower and asked another tradesman to check it out a few months ago. Mark inspected the pipes from an access panel in the adjacent linen closet, found the leak and fixed it. He then replaced leaky valves in the laundry room right above the laundry sink. All of this was completed within an hour, so we only paid $85 for labor!!
Description of Work: Replaced leaking water supply line to bathroom sink. Replaced leaking copper union behind tub shower valve. Replaced leaking ball valves above laundry sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Laura A.
01/2013
5.0
plumbing
  + -1 more
A water pipe broke when I was at work (middle of the night), my husband had to turn off the water so our house wouldn't flood and leave for the airport. I called Mark in the morning before I got off work and he was over to fix it right away! A little while later I realized our water heater was off and he came back over and helped me with that! Great price and all on a Sunday!
Description of Work: Mark fixed a broken pipe on a Sunday so I could turn the water back on! He was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Meagan J.
10/2012
5.0
plumbing
  + -1 more
Mark Nelson did a great job and was very professional. At the time I called him he had a busy schedule and my need was not urgent so we scheduled for about a week out. I had been stood up by other plumbers previously so I was a bit nervous that would happen again. Thankfully, Mark was reliable, professional and got the job done quickly. He went above and beyond and adjusted another faucet handle that was needing adjustment! I had questions about future plans for changing out faucets and sinks and Mark took the time and was patient in answering my questions. I will not hesitate to call Mark Nelson again when I have a plumbing need and I will recommend him to others in my area that need work done.
Description of Work: Cartridge on shower handle had gone bad and I needed help getting it replaced and installed correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rani C.
11/2011
5.0
plumbing
  + -1 more
Mark placed a new gas line from the utility room to the kitchen within 1 hour, when I brought a gas range to replace an electrical range. He worked fast and was very friendly. Luckily the utility room is just below the kitchen so things went well.
Description of Work: Mark placed a new gas line in when I converted my electrical range into a gas range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Verliss K.
10/2011
5.0
plumbing
  + -1 more
prompt, gave a explanation of what he would be doing,,very well satisfiend with service and attitude, very well satisfiend. would definately call again and recommend to others.
Description of Work: replaced a gasket / seal on the toilet - water tank to stool portion of unit. also offered to fix other plumbing problems. very customer orientated, was great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Praveen K R.
02/2010
5.0
plumbing
  + -1 more
Service pro is a one man show company. Gas line connection addition was done sometime in Summer of 08. I hired him because he was very flexible on his timing and was willing to work after 5 PM which was nice since I didn't have to take off from work. Work was done very efficiently and charged around about 75$ plus materials. Second time I called him in spring of 09, he came over to fix broken water pipe and run water line to fridge. He was very fast, he completed both the work in about an hour and charged around 90$ for labor + materials. He uses high quality materials and always cleans up after his completes his job. I have recommended him to my friends and they are all happy about his job.
Description of Work: Converted our Electric stove to Gas, added water connection to fridge and fixed a broken water pipe in the garden.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Denise R.
02/2010
5.0
plumbing
  + -1 more
Excellent work, was done quickly and cleanly. Showed me what was done and features of new freeze proof faucet. This plumber had previously installed a water softener and water heater in my home. I was so pleased with the work done and the reasonable price that I called him back to do this job.
Description of Work: Replaced outside faucet including damaged supply line and repaired another outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    2086 Hart Dr SW, Rochester, MN 55902

    www.serviceprosmn.com

    Service hours

    Sunday:
    8:00 AM - 4:30 PM
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Service Pros Plumbing & Heating is currently rated 4.9 overall out of 5.

    Sunday: 8:00 AM - 4:30 PM

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 AM

    Wednesday: 8:00 AM - 4:30 AM

    Thursday: 8:00 AM - 4:30 AM

    Friday: 8:00 AM - 4:30 AM

    Saturday: 8:00 AM - 4:30 PM

    Service Pros Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Service Pros Plumbing & Heating offers free project estimates.
    Yes, Service Pros Plumbing & Heating offers eco-friendly accreditations.
    No, Service Pros Plumbing & Heating does not offer a senior discount.
    Yes, Service Pros Plumbing & Heating offers emergency services.
    Yes, Service Pros Plumbing & Heating offers warranties.
    Service Pros Plumbing & Heating offers the following services: plumbing repairs & replacement, fixture repairs or replacement, kitchen & bath remodeling, garbage disposals, iron filters, water piping, drain piping, gas piping, water filters, radiant floor heat, hot water heaters (electric or gas), water softeners & boilers.

    Contact information

    2086 Hart Dr SW, Rochester, MN 55902

    www.serviceprosmn.com

    Service hours

    Sunday:
    8:00 AM - 4:30 PM
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    8:00 AM - 4:30 PM