SEALMAXX TRI-STATE

Initial meeting and estimate went well. Told the work would begin in several weeks and work i was requesting would be done for price quoted. workers came a bit earlier to do power washing. Did not do any cleaning of the deck floors and a week later had not come back, so I called company to ask when they were coming back and to ask about the deck floors. Was told at that time that some wasp nests were under or near the decks and that I needed to get rid of them first. Note that the company did not let me know this was a problem prior to my calling. I took care of the wasps within several days, then about 2 weeks later I called again to ask when they were coming back. I was told that they would return the following Wednesday and Thursday to finish. Workers returned for those two days, railings and spindles were stained and deck floors were only slightly cleaned. Two days later I received the bill asking for payment within 2 weeks. I took photos of areas that needed touching up on the staining and after washing a small part of the deck, took photos of the cleaned area and very dirty water. I called the main office on Monday to tell them that I would not pay the bill until the work was finished and explained what needed to be done. Someone called me back (the person who had done the scheduling), I explained what needed to be done and sent the photos by email to him. He said he would look into it and get back to me. The following day a manager called me and told me that the deck floors could not be power washed any more than they had been done. I explained that the areas closest to the railing were obviously cleaner and the remaining dirt was obvious. He then said that if I wanted to risk damaging my decks they'd come back. I told him I would think about it and get back to him. Also told him that I was very disappointed that this had not been told to me upfront, that power washing the deck floors would not be thorough. . He apologized, but it's really too little, too late. They did take me up on my suggestion to inspect the work. I will not use this company again and do not recommend them. I will pay the bill, less the amount charged for the deck floor power washing, and will again request that they return to do the touch up work. I'm not holding my breath. Also, the workers did not return my hose to the storage container, left landscaping rocks scattered on the lawn, and smashed a drain spout somehow.