Hiller's Flooring America

We were especially impressed with the installation crew -- Pat, in particular. The floor looks perfect and it was done quickly and professionally, and Pat and the crew were friendly and accommodating to our requests. I would highly recommend Hiller's to anyone. [photo: new carpet on stairs, old carpet on floor]

Great ,very professional work. Hardwood looks like it was put in when hose was built. Prefinished hardwood is great!

They came in 2-persons team and did a good job. There was a miscommunication between the provider and the team, however, they fixed it in the following week. Highly recommended.

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The salesman said there would be minimal dust and when the installation was finished it took me three days to clean the inch and a half of dust off my walls ceiling cabinets fixtures, etc. my dining set was ruined and I had to buy another one. I paid 300.00 extra for base shoe which was missing along parts of the floor. Two days after installation I noticed that one of the corners of the tile had been cut off near my front door, so I called my salesman at the store who informed me that he would pass along to customer service and they would be calling within the next day or two. After a week of hearing nothing I went down to the store with a picture of it. Finally the Installer called me, I never did hear from anyone from the store, the installer came out and cut some base shoe to place over the cut corner of the tile but he forgot his nail gun so he caulked it to the trim! I chose Hiller flooring because they had really good reviews, I will never do business with them again. I still have heard nothing from Hiller.

It went wonderfully well! I asked if they could do the job quickly, as we need to sell our house and want to put it on the market as soon as possible. The salesperson helped me to find carpet that I liked that was in stock, and they had it all installed the same week. The crew came over and helped me move all our stuff. They were very nice, came when they said they would come, and did a beautiful job. I am so appreciative of their help during this busy and stressful time. Thank you, Hiller's!

unknown

Very pleased with the flooring and the installation. We chose a layout pattern that required more than the usual skill and effort, and are very pleased with the results. We were less pleased with the responsiveness and communication skills of the sales rep, who was not very pro-active in contacting us during the planning, and didn't actually consult us on setting an install date (3 days work) before scheduling it. Also, the receptionist directed one of my calls to voicemail without informing me that the sales rep was on vacation for a week, or giving me the chance to talk to someone who was actually available.

unknown

Wonderful

Very professional and knowledgable- prompt and well done - attentive to clean up and disposal of old carpet. Cost was a bit high but the quality was worth it.

This was our second flooring purchase from Hiller's. This time we bought Congoleum Airstep vinyl flooring and their crew installed the floor in our kitchen and dining room. The purchase price and installation charge were very reasonable. The installers did a great job despite facing some unexpected complications (some of the existing floor had to be removed and needed some leveling). They were very thorough and provided useful information regarding the care and maintenance of the floor. The installers were also very personable and tolerant of my lingering around to watch the installation process.

I purchased a commercial vinyl resilient floor from Hiller's because they were the only vendor in town who carried it from what I could tell. It's indestructible. The installers did a good job removing some existing carpet and vinyl floor. They showed up when expected. They did everything they said they would do. . I did not interact with the installers very much. They were working very hard. They tidied up after themselves.

HIller's has an excellent selection of flooring with a great selection actually install in their showroom. Our salesman Jim Schoenfelder did a great job of going over options and even went out in the warehouse and measured the carpet width and figured out they would be able to stretch the new carpet to fit our odd sized room instead of have to add carpet and a seam. This saved it around $200. They also had larger sized samples to take home. This made deciding which flooring to purchase much easier than using the very small samples from the big box stores. The installers were on time and did an excellent job.

Store salesman very helpful but did not pressure me. Nice selection of carpet and other flooring. Installers were punctual and professional as well as very friendly and knowledgeable. I was very happy with the whole experience and love my new carpet and tile!