I called on June 17th of last year to have someone come out to look at and measure the windows that needed to be replaced.. Made an appointment for June 17th. He didn't arrive. I called and he came the next day. Then I waited, and waited, and waited. Finally, in September I called and asked when my windows would be installed. He had forgotten to place the order! He subsequently did and I waited and waited and waited. I called again in October and was told that the windows would be replaced in November. It snowed - no windows and no calls of explanation. I called in March of this year and was told that I was on the schedule - and then nothing. I called last week and was told that the windows would be installed on Thursday or Friday of this week. I knew that my husband had a doctor's appointment on Thursday so asked if someone would call and let me know what the schedule was. No one called and I answered the door still in my pajamas! I am not a happy camper. The young men that installed the windows were great and they did a great job.
Description of Work: Replaced two permanent windows.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Taofic M.
06/2013
1.0
glass repair
+ -1 more
Completely unprofessional. Would not recommend to anyone!
Description of Work: I made an appointment to get measurements for glass door. Person didn't show up and when I called, they denied that the appointment existed and told me to look for someone else to do my shower glass.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
elisabeth L.
11/2012
5.0
glass repair
+ -1 more
Oh Hentges is so good it's ridiculous. Just hire them.
Description of Work: replaced glazing in multi-paned windows, ameliorated an 8' rotting sill problem, re-screened double-hung windows, puttied old multi-paned windows, fixed locks on windows, removed 8x5' 'permanently affixed' mirror, figured out solutions to quite a few issues the house had. '
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Service Categories
Glass and Mirrors
FAQ
HENTGES GLASS CO is currently rated 3.3 overall out of 5.
HENTGES GLASS CO accepts the following forms of payment: Check
No, HENTGES GLASS CO does not offer free project estimates.
No, HENTGES GLASS CO does not offer eco-friendly accreditations.
No, HENTGES GLASS CO does not offer a senior discount.
No, HENTGES GLASS CO does not offer emergency services.