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Ralph's Shoe Service

Leather & Vinyl Repair, Shoe Repair

About us

Ralph Roase opened his first shoe service shop in 1947 at 50th and Xerxes Ave. So. Minneapolis. In 1956 he had the opportunity to open a shop in the new Southdale Mall. The first enclosed shopping center in the United States and remained there until December 31 2011. The 50th and Xerxes location remained open and was operated by his son Ron Roase until 1958. The Xerxes location was then closed and Ron joined his father at the Southdale location. Ron was the owner operator of Ralph’s service from 1972 to 2001. His son Bill became the owner operator following Ron’s retirement.

Business highlights

78 years of trusted experience

Services we offer

Leather alterations. Shoe repair. Orthopedic prescriptions. Custom boot alterations. Belts & purse straps shortened. Zippers replaced & repaired on handbags, jackets, boots & shoes. Dance shoes. Rips & tears. Shoe stretching. Custom dye work.

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
9%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-11 of 11 reviews

JOHN P.
11/2017
5.0
shoe repair, leather & vinyl repair
  + 0 more
Excellent on both counts
Description of Work: Shoe repair and scissor blade sharpening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA H.
01/2017
5.0
leather & vinyl repair
  + -1 more
Did tasks well. Pieces were ready at time promised. Sometimes suggested easier or less costly ways of doing modifications.
Description of Work: Recovering of orthotics. Modifications to leather handbag. Add extra belt holes. Modifications to back pack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia K.
03/2016
5.0
shoe repair
  + -1 more
unknown
Description of Work: I needed a strap repaired on my favorite purse and they did a beautiful job of matching the color and design. I also got several knives sharpened - very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Amy C.
02/2016
5.0
shoe repair
  + -1 more
unknown
Description of Work: put in two new snaps on boots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10

Deborah G.
11/2015
5.0
leather & vinyl repair
  + -1 more
unknown
Description of Work: He did an excellent job. He repaired a belt and replaced a sole on my daughter in laws boot. My son and daughter in law were visiting from Australia and only here for a short time so he was very timely and accommodating.
Rating CategoryRating out of 5
Yes, I recommend this pro

LINDA H.
10/2015
3.0
shoe repair
  + -1 more
unknown
Description of Work: The repair to the toebox of my Uggs was sloppy and did not match from one boot to the other. I was disappointed. What was done works well enough but looks unsightly.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$33

Mary R.
06/2015
5.0
shoe repair
  + -1 more
Very good. No problems with them. I guess I would recommend them.
Description of Work: Shoe Repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

THERESE B.
11/2009
2.0
leather & vinyl repair
  + -1 more
I called around 2:30pm on a Monday and talked to a gentleman about a leather jacket with a rip that needed repair. He walked through the process and I said I'd bring my jacket in and asked for their hours. He said Ralph's was open the same hours as the mall, 10am-9pm. However, when I got to the store around 5pm, the teenager behind the counter said I'd have to come back on another day because repairs could only be dropped off when one of the repair people were there, and they always left by 4pm. So I made a special 30 minute trip to Southdale for nothing. I will find a different leather repair store to handle my jacket.
Description of Work: Leather jacket with a rip that needs repair
Rating CategoryRating out of 5

GERALD & TONI G.
08/2008
5.0
leather & vinyl repair
  + -1 more
Without a hitch.
Description of Work: Repaired leather bag.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

LANDON & REBECCA P.
10/2006
5.0
leather & vinyl repair
  + -1 more
Prompt service and good price. Ready in 2 days.
Description of Work: Shoe repair. Repaired heels and soles on two boots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Kristin S.
06/2004
5.0
leather & vinyl repair
  + -1 more
I WOULD HIGHLY RECOMMEND THEM FOR THIS TYPE OF WORK. THEY WORK HARD AND THEY HAVE GREAT PRICES AND A CONVENIENT LOCATION.
Description of Work: OBVIOUSLY THIS COMPANY CAN BE PUT UNDER SHOE REPAIR, BUT THEY DID LEATHER ALTERATIONS FOR ME AND DID A GREAT JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$30

    Contact information

    6623 Penn Ave S, Richfield, MN 55423

    www.ralphs-shoeservice.com

    Service hours

    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Leather & Vinyl Repair,
    Shoe Repair

    FAQ

    Ralph's Shoe Service is currently rated 4.8 overall out of 5.

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 1:00 PM

    No, Ralph's Shoe Service does not offer free project estimates.
    No, Ralph's Shoe Service does not offer eco-friendly accreditations.
    No, Ralph's Shoe Service does not offer a senior discount.
    No, Ralph's Shoe Service does not offer emergency services.
    No, Ralph's Shoe Service does not offer warranties.
    Ralph's Shoe Service offers the following services: Leather alterations. Shoe repair. Orthopedic prescriptions. Custom boot alterations. Belts & purse straps shortened. Zippers replaced & repaired on handbags, jackets, boots & shoes. Dance shoes. Rips & tears. Shoe stretching. Custom dye work.

    Contact information

    6623 Penn Ave S, Richfield, MN 55423

    www.ralphs-shoeservice.com

    Service hours

    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 1:00 PM