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Tri County Water Conditioning

Water Filtration and Softening, Plumbing, Water Coolers,

About us

Small family owned business for over 65 years. Mission is to provide our customers the highest quality products, service and education for all families water problems. We offer leasing, rental and purchase options for water softeners and drinking water systems. Additional DBA - EcoWater Systems.

Business highlights

45 years of trusted experience

Services we offer

Iron, sulfur & hard water problems, high quality soft & drinking water for home or office, filtration, reverse osmosis systems, ecowater bottled, taste & odor filters, cooler rentals, complete water conditioning systems, soft, chlorine-free, iron-free water, sales & rentals.

Services we don't offer

Call for additional service inquiries

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 76-149 of 149 reviews

Cody S.
09/2023
5.0
plumbing, water softeners
  + 0 more
Great team to work with
Description of Work: Purchase and Installation of Water Softener, Iron Filter, Reverse Osmosis System
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia S.
11/2020
5.0
plumbing
  + -1 more
Very smoothly!
Description of Work: A reverse osmosis water system was installed in home

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
07/2020
5.0
plumbing, water heater repair, water softeners
  + 1 more
Very well done
Description of Work: New water heater, softener, new toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherie D.
12/2013
5.0
water delivery, water softeners
  + 0 more
We bought our softener from them several years ago. It has been the best we've had. They deliver our bottled water monthly and also put the salt in the softener for us. Very friendly, helpful and always on time. They also sanitize our water dispenser on a regular basis. Price is excellent for all they do for us.
Description of Work: I used EcoWater Metro South-Tri County Water Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tri County Water Conditioning
Thank you so much for the nice review. We are so happy to hear that we are providing great service to your household. If there is ever anything we can do outside of your monthly delivery be sure and call. Our customers are very important to us and we will ensure to continue to provide great delivery service and/or softener service to you. Thank you again. Renee Hantge

Jeanne H.
11/2013
5.0
water delivery
  + -1 more
EcoWater System services us from Hutchinson, MN. We connected through Costco and are very happy with the product and the service they provide.
Description of Work: I used EcoWater Metro South- Tri County Water Cond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tri County Water Conditioning
Thank you so much for the nice review. We truly appreciate your business. Please let us know when we can be of service again or if you have any questions that we can answer for you. Tri County Water hopes the drinking water system is still working great for you. Thank you again.

Jon W.
11/2013
5.0
water softeners
  + -1 more
Always prompt, courteous, and knowledgeable.
Description of Work: I used ECOWATER METRO SOUTH -TRI COUNTY WATER COND.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Don B.
10/2013
5.0
water softeners
  + -1 more
Our old water softener finally died. We called Eco Water - who we had worked with before. They came out promptly and inspected our old unit and offered us the option of trying to fix it or buy a new one. We decided on a new unit. Their price of $1,500.00 installed with removal of the old unit seemed a little high since that is about what we paid for the original unit and prices should be going down. However we knew the quality of their work plus they were here and ready to go. The installation went just fine and was completed in one day.
Description of Work: Removed the old water softener and installed a new one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JoAnn K.
10/2013
5.0
water softeners
  + -1 more
They were very professional and helpful. We continue to use their services for delivering salt and filters. Very cost conscious.
Description of Work: New Water Softener New Filters Reverse Osmosis Water System New Reverse Osmosis Water Spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Tri County Water Conditioning
Thank you so much for the review. We truly appreciate hearing from our customers. Chris is the service technician that you worked with. Chris takes pride in his work and who he works for. Jon and I (Hantge/owners) are very fortunate to have Chris as an employee. Thank you for your continued business of salt and drinking water filters. Reviews are very important to our business. These reviews are used to make continuous improvements and changes within our family owned business. Have a wonderful day!

Linda P.
10/2013
5.0
water softeners
  + -1 more
We have had a water softener and reverse osmosis system from Ecowater for many years (10?), the condition of both is excelllent and our service from them over the years has been excellent. Today I had water softener salt delivered and two new reverse osmosis cartridges delivered by Chris. He brings in the 50lb bags into the basement, fills the softener and stacks the extra bags. They are very quick to respond, Chris called to see if I would be home, and adjusted his schedule to accomodate me. He has checked our water quality and been very honest and fair with his recommendations on the most economical way to maintain the reverse osmosis system. We have LOVED having the filtered water available at the sink and they also ran an additional line to our refridgerator so we have the chilled water filtered as well.
Description of Work: Installed and provided supplies/equipment for a reverse osmosis water filtration system and water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Tri County Water Conditioning
Thank you so much for taking the time to write a review about EcoWater Metro South and our service technician Chris. Jon and I (Hantge/owners) appreciate the hard work that Chris provides for our business. He always goes above and beyond the call of duty. Reviews are very important to our business. We use these reviews to make continuous changes with our business practices. Thank you for your continued support in business. Have a wonderful day.

Bryan W.
08/2013
5.0
plumbing, water softeners
  + 0 more
Chris was right on time. Called the day prior to the appointment and left message indicating he was going to be at the house at appointment time. Very professional. He fixed my water softener right away, (easy fix for him) but more importantly he answered all of my water questions. He also mentioned to call him with any other question I may have in the future. Well worth the money just for the education. I fix most things myself, but water softeners are a new one to me so its good to know I can call and ask questions in the future. Plus he didn't try to sell me a new system even though me mention that my was under sized (and I agree that it is).
Description of Work: Serviced my water softener and changed out some gaskets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Tri County Water Conditioning
Thank you so much for the positive review. I passed this review onto Chris. In future we would love to continue to help you out in any way. If you have any questions please do not hesitate to give our office a call. Renee Hantge - Owner

Bruce J.
08/2013
5.0
water softeners
  + -1 more
Installer arrived on time and installed new water softener. Installer was pleasant and professional.
Description of Work: Install new water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,675

Cherie D.
07/2013
5.0
water delivery, water softeners
  + 0 more
In my experience, their pricing is very reasonable, and the service is excellent.
Description of Work: We bought a water softener from them which they service regularly. They also provide us with bottled water delivery service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DARLENE P.
07/2013
4.0
water softeners
  + -1 more
Everything worked out fine. They were very prompt and did a good job with the repairs because I had no problems with the softener after that point.
Description of Work: They repaired a leak in my water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HAL AND BONNIE R.
07/2013
5.0
water softeners
  + -1 more
Everything has been great! Chris was very responsive and answered all of our questions. He also took care of some minor issues very quickly and free of charge. We will definitely continue using his services.
Description of Work: They installed a water softener for us a couple of years ago, and they installed an iron filter at the beginning of this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave A.
07/2013
5.0
plumbing, water softeners
  + 0 more
EcoWater was great! Very professional, punctual, cleaned up after work was completed. For sure use them again for plumbing needs.
Description of Work: Installed water softener - through COSTCO

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alicia S.
07/2013
5.0
water softeners
  + -1 more
It was a routine experience, and we had no problems with the work or the service.
Description of Work: They installed a water softener in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb P.
07/2013
5.0
water softeners
  + -1 more
They were quick, courteous, and responsive. They did a good job with the repairs, too.
Description of Work: They replaced the seal on my water softener.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
07/2013
5.0
water softeners
  + -1 more
Evertyhing went well. They have been very friendly and responsive, and they did a good job of installing the new system.
Description of Work: They installed a water softener.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
07/2013
5.0
water softeners
  + -1 more
The technicians were very nice and punctual, and they did a good job with the installation.
Description of Work: They installed a new iron-removal system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Christopher A.
07/2013
5.0
water softeners
  + -1 more
They did a good job with the repairs, and I had no issues after that.
Description of Work: They made repairs to my water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Janet D.
07/2013
5.0
water softeners
  + -1 more
Everything went well. They were very helpful and did a good job with the installation.
Description of Work: They installed our water softener.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nita V.
07/2013
5.0
plumbing, water softeners
  + 0 more
Chris was very pleasant, informative, and didn't pressure us into buying a new unit. Was willing to see if he could get the old unit (16 years old) up and running first. He left saying our unit could last 5-10 years more. We were happy to not have to spend the $2500 on a new unit just yet. Very happy with the service, and will definitely use them again in the future.
Description of Work: We called Metro South on Monday because our water softener was not using salt (wasn't working in other words). Chris came out on Tuesday Morning, and went right to working on the unit. Didn't pressure us into buying a new softener (like a competitor did the day before), but replaced the parts that had gone bad, and started the unit running again within 45 minutes of his visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$215

Response from Tri County Water Conditioning
Thank you so much for a positive review. It is so nice the hear that our employee serviced your water softener and was able to get it up and running for you. Chris is a great service technician and will always try to fix the softener as long as parts are still available before a homeowner needs to purchase a new unit. Chris is a great asset to our team at EcoWater. We would love to help you in the future if you softener needs any additional services.

Jared W.
03/2013
5.0
water softeners
  + -1 more
It went very well. He explained to me everything I needed to do and encouraged me to stay and watch the process.
Description of Work: The serviceman came out on-time and within short notice, was able to explain to me what I needed, answered all my questions, and also explained my options really well. Very knowledgeable and helpful.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.89

Eric L.
02/2012
5.0
plumbing, water softeners
  + 0 more
Jon came out and told me what I needed and didn't need. He talked me out of buying a $200 add on that I really didn't need. He was courteous, professional and no nonsense. We set up a time later in the week for the installation. The installer was as nice as could be and he finished sooner than he thought he would. Our water has never been clearer or tasted better. We don't need to worry about PFC's. I had the water independently tested after installation and it came back perfectly clear water. I highly recommend the Metro South Ecowater team. They are no pressure, honest and hard working. Thanks!
Description of Work: We had an R/O installed in the basement that runs water to our kitchen sink (special tap) and to our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Gerald F.
04/2007
5.0
plumbing, water softeners
  + 0 more
We were introduced to Ecowater Systems at the Eagan Home and Leisure show. We made arrangements for an in home estimate the following week. The sales rep, Roger, came to our home. He looked over our current system and noticed the cold water to the kitchen sink was hard, not soft water. He also discussed how a new system would be installed and what modifications would need to be made. He reviewed the system options available, listened to our concern regarding the taste of the water from the tap and made a recommendation. He gave us a quote for the price. We asked if we could have a few days to consider the system and the price. He was very accommodating. He said we could and that the price would remain the same. He was polite, seemed knowledgeable and did not pressure us to buy during his visit. This impressed us because of experiences with some other companies who gave us their best price and accompanying incentives only the night of the original offer. We chose Ecowater.
Description of Work: We had an old water softener that needed replacing. The old softener was removed, the new one was installed, some modifications were made to the water pipes during the conversion and a cold, hard water line to the kitchen sink was changed to soft water. A minor repair was also made to an adjacent water pipe (discussed after the price quote and repaired at not extra charge). Person who installed the system, Mark, was polite, efficient and knowledgeable. He left the basement in good order when he was finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Contact information

5333 160th St, Prior Lake, MN 55372

http://www.treatmywater.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
WM063295
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Water Coolers,
Water Heaters,
Wells and Pumps,
Heating and Air Conditioning

FAQ

Tri County Water Conditioning is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Tri County Water Conditioning accepts the following forms of payment: Check,MasterCard,Visa
Yes, Tri County Water Conditioning offers free project estimates.
Yes, Tri County Water Conditioning offers eco-friendly accreditations.
No, Tri County Water Conditioning does not offer a senior discount.
No, Tri County Water Conditioning does not offer emergency services.
Yes, Tri County Water Conditioning offers warranties.
Tri County Water Conditioning offers the following services: Iron, sulfur & hard water problems, high quality soft & drinking water for home or office, filtration, reverse osmosis systems, ecowater bottled, taste & odor filters, cooler rentals, complete water conditioning systems, soft, chlorine-free, iron-free water, sales & rentals.
Call for additional service inquiries

Contact information

5333 160th St, Prior Lake, MN 55372

http://www.treatmywater.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM