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Tri County Water Conditioning

Water Filtration and Softening, Plumbing, Water Coolers,

About us

Small family owned business for over 65 years. Mission is to provide our customers the highest quality products, service and education for all families water problems. We offer leasing, rental and purchase options for water softeners and drinking water systems. Additional DBA - EcoWater Systems.

Business highlights

45 years of trusted experience

Services we offer

Iron, sulfur & hard water problems, high quality soft & drinking water for home or office, filtration, reverse osmosis systems, ecowater bottled, taste & odor filters, cooler rentals, complete water conditioning systems, soft, chlorine-free, iron-free water, sales & rentals.

Services we don't offer

Call for additional service inquiries

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-149 of 149 reviews

Robert P.
10/2017
5.0
water softeners
  + -1 more
Chris was awesome. AWESOME! He was so helpful, kind and quick. We highly recommend Tri County-
Description of Work: We needed help getting back on track with our water softener. We had let it lapse for a couple of years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff G.
10/2017
5.0
water softeners
  + -1 more
Great,always fast and professional service
Description of Work: Adjusting and resetting our soft water system. We purchased it through them when we built our home, and we have really lousy water. They keep it running perfectly ,as well as the reverse osmosis system, It's great not having to buy bottled water, it all works great. Super fast on service calls the few time we've needed them. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Deanna M.
10/2017
5.0
water softeners
  + -1 more
Chris did a great job, is very knowledgeable and professional. Nice to be able to get a few more years out of a 22 yr old unit. I thought the parts were pretty expensive, but that appears to be an issue with EcoWater systems in general.
Description of Work: Valve repair of an EcoWater softener.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Charles P.
09/2017
5.0
plumbing, water softeners
  + 0 more
The installer was friendly, efficient and well done.
Description of Work: Install water softener for new home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Katie S.
08/2017
5.0
water softeners
  + -1 more
Awesome. I would not hesitate to hire this company again. They were very helpful and honest.
Description of Work: Leaky water softener repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gay J.
08/2017
5.0
plumbing, water softeners
  + 0 more
Great! Seamless, fast, courteous and trouble free service. Mark went completely through both systems with me so I understood how to operate and replace filters when the time comes. I feel confident that should I ever need anything, Tri County Water will have my back. Thanks you guys!!
Description of Work: I had a complete water system installed. Water softener with a Vuflow Prefilter and a Reverse Osmosis drinking water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Anurag D.
08/2017
5.0
water softeners
  + -1 more
Chris was awesome. He listened to what I was looking for, analyzed the water softener and also checked the bathrooms for any leakage. Explained the reverse osmosis system, benefits, and recommendation. Never pushed the sale and was a real pleasure to work with.
Description of Work: Had them come to analyze my water softener and quality so I could determine if any additional filtration system is needed. Currently I only have an in-refrigerator carbon filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Pat K.
08/2017
5.0
water softeners
  + -1 more
Excellent. Friendly, competent employees at all stages. Tri County Water helped me purchase what I needed and no more. I confidently recommend them!
Description of Work: Water softener plus reverse osmosis drinking water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dennis B.
08/2017
3.0
water softeners
  + -1 more
First, the RO filters are very expensive and need to be replaced annually. Second, first they told me to change out two of the three...but...advised me to change the first two filters...that did not work as you need to change both the front and back and not the center one ...every 5 years...so it was a bit of a hassle so just be aware. They were professional but the poor communication from the initial call made this harder than it needed to be.
Description of Work: They originally installed both the home water softener and RO system in my new home. It has been maintenance since then and needed to replace the filter on the RO system.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Tri County Water Conditioning
Hello [Member Name Removed], I would like to apologize for any miscommunication that may have occurred for instructions on changing the filters on the drinking water system. We do our best to educate our customers. The system you have will remove the total dissolved solids in your water to create pure drinking water. The 3 filter system has a pre, post, and membrane. The pre/post filters are the two outer filters and are changed annually. The filters may seem expensive upfront but it comes out to about .25cents per day. Breaking that filter charge down by day makes it seem very reasonable to remove the total dissolved solids from the water. The middle membrane can last around 5-6 years, as long as the pre/post filters are changed on a regular basis this will help prolong the life span of the membrane. Our office is here to help answer any questions or concerns. Please do not hesitate to call. We want our customers to feel comfortable with the equipment.

Thomas H.
07/2017
2.0
water softeners
  + -1 more
Not well. The repair man was prompt and polite. He did not however fix the problem (the unit was not drawing in the salty water to regenerate). None the less I wound up paying over $300 for work that fixed nothing.
Description of Work: I hired them to fix my water softener. After several trips and over $300 in repair bills the softener still was NOT regenerating. After over a month of unsoftened water I finally bought a unit from another company.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Tri County Water Conditioning
I would like to apologize for your frustration or miscommunication with our company regarding the service we provided. I would like to note that we visited the home two times once in April and again in June. The softener was not producing soft water and needed some new parts on the first service call. Our service technician was advised that the softener is used to fill a swimming pool, which requires the softener to work very hard and will regenerate often. The second service call required a couple more parts which our office replaced and did not charge for a new service call only charged for the labor to replace the parts. Everything on the water softener was working properly when the technician left the home both times. The service technician working on this water softener is well trained and has worked with our company for over 20 years. Our office is hoping that your new water softener is working as expected.

Corinne K.
07/2017
5.0
water softeners
  + -1 more
From start to finish this company is top-notch. Both the estimator, Jason, and the installer, Mark, were on-time and so professional! I couldn't recommend this company enough. Great experience!!
Description of Work: This company installed a whole-house water softener, and a reverse-osmisis unit in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt B.
05/2017
5.0
water softeners
  + -1 more
Gave great breakdown with pressure to buy anything new.
Description of Work: Checking water softener efficiency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

art N.
04/2017
5.0
water softeners
  + -1 more
Team did a great job. The machine works well. Salt usage is significantly reduced and water tastes and feels much better (written 1 year post install).
Description of Work: Replace Water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

art N.
04/2017
5.0
water softeners
  + -1 more
Greg did a great job explaining to me the differences in cost and functions across their products. No pressure sale.
Description of Work: Needed a replacement water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Richard E M.
04/2017
5.0
water softeners
  + -1 more
Went well. Great communication. Very friendly!
Description of Work: Needed a new softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

William M.
04/2017
5.0
water softeners
  + -1 more
Great, Chris, was thorough and professional.
Description of Work: Water softener filter replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deb B.
04/2017
5.0
water softeners
  + -1 more
Very professional service. On time and excellent quality . Prices were very competitive .
Description of Work: Water filtration system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob Z.
03/2017
5.0
water softeners
  + -1 more
Great. Super friendly and professional.
Description of Work: Having trouble with soft water. Chris tested and adjusted some things. Very professional and courteous and knowledgeable. Would not hesitate to recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard K.
03/2017
5.0
water softeners
  + -1 more
Very good, they were very professional and friendly. Full service!
Description of Work: Purchased water filtration system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Britt L.
03/2017
5.0
water softeners
  + -1 more
Totally satisfactory fixed problem with reasonable price and very quickly
Description of Work: Repair of leaking water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rick L.
03/2017
5.0
plumbing, water softeners
  + 0 more
Quick service and professional installation
Description of Work: New water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brent V.
02/2017
5.0
water softeners
  + -1 more
Fast and easy. Chris explained everything in detail and made sure I understood what needed to be fixed. He also showed me that some other pieces were wearing, but did not need replacing at this time. He answered all of my questions and was very friendly and easy to talk to. I would highly recommend them to anyone! Great job!
Description of Work: Water softener was continually running. Chris came out and looked at the softener and determined the brine valve needed replacement. He showed me what he was going to do, told me what it would cost and did the repair in a timely matter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John R.
02/2017
5.0
water softeners
  + -1 more
Awesome! Friendly and knowledgeable!
Description of Work: Water softener installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
02/2017
5.0
water softeners
  + -1 more
Very professional and experienced. Removal and installation went very well and the area was cleaned up nicely. Gave very good operational instructions before leaving.
Description of Work: Remove old water softener and install new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn R.
02/2017
5.0
water softeners, water delivery
  + 0 more
Always punctual and friendly. Excellent service.
Description of Work: Have used for water softener repair in the past. Currently purchase water both for private use and company use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5333 160th St, Prior Lake, MN 55372

http://www.treatmywater.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
WM063295
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Water Coolers,
Water Heaters,
Wells and Pumps,
Heating and Air Conditioning

FAQ

Tri County Water Conditioning is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Tri County Water Conditioning accepts the following forms of payment: Check,MasterCard,Visa
Yes, Tri County Water Conditioning offers free project estimates.
Yes, Tri County Water Conditioning offers eco-friendly accreditations.
No, Tri County Water Conditioning does not offer a senior discount.
No, Tri County Water Conditioning does not offer emergency services.
Yes, Tri County Water Conditioning offers warranties.
Tri County Water Conditioning offers the following services: Iron, sulfur & hard water problems, high quality soft & drinking water for home or office, filtration, reverse osmosis systems, ecowater bottled, taste & odor filters, cooler rentals, complete water conditioning systems, soft, chlorine-free, iron-free water, sales & rentals.
Call for additional service inquiries

Contact information

5333 160th St, Prior Lake, MN 55372

http://www.treatmywater.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM