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Genesis Heating and Air Conditioning Inc

Heating and Air Conditioning, Gas Grills, Natural Gas Lines,

About us

We are Locally owned and operated by Mike Lutz. We are licensed bonded and insured. Mike has been in the industry for 30 years. We are dedicated to providing the kind of service that we would expect when inviting someone into our home for needed repairs, replacements and recommendations. We have access to other manufacturers as well. For service, repairs needing parts can be generally be completed in the first trip, as our truck stock is quite complete. We do offer free estimates for equipment installations.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Service heating & cooling systems. Install gas piping. Repair existing gas lines. Install carrier products. Construction. Remodels. Replacements. Retrofits.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.033 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 33 reviews

PAUL E.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
During a recent heat wave, so many AC guys were scheduling initial visits weeks away, and installs additional weeks after that. Genesis came out to review my problem days after contacted, and installed new AC about a week after that. Responsive, courteous, professional and cheaper than the area big HVAC companies.
Description of Work: New AC and furnace installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Gary M.
07/2018
5.0
gas grill repair
  + -1 more
Great. He was not pushy, and even offered the option for me to research buying a new grill. If I chose that option, he said he wouldn't need to be paid the usual service call fee if I chose not to have the existing one fixed.
Description of Work: Fix Weber gas grill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane R.
05/2018
5.0
gas grill repair
  + -1 more
Very professional. Let me know in advance a possible cost. On time and quality work.
Description of Work: Repair gas grill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

laura M.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Highly recommend!! A/C went out right before long Memorial Day weekend with super hot forecast. Mike squeezed us into his schedule the same day I called. Was very professional and friendly. Charged me a fair, reasonable price. Had the part on his truck and was in and out within an hour. Our house is cooling off nicely already after a couple hot miserable days. Super happy with whole experience and would call Genesis again!!
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Steven C.
06/2017
5.0
gas grill repair
  + -1 more
Well. Grill works again. Repair took 1/2 hr.
Description of Work: gas grill burner maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

PATRICIA J.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Super knowledgeable and prompt at answering/returning phone calls and reasonably priced.
Description of Work: Gas fireplace repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenny G.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were referred by our normal HVAC provider. They were booked for the day and wouldn't be able to respond until after the weekend. We contacted Mike on a Friday afternoon and he was able to look at the furnace within an hour! We were very happy that Mike was able to respond so quickly and his prices were very affordable.
Description of Work: The furnace in our rental property was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Molly M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
He and his team respond quickly. take care of issues fast and their prices can't be beat. We have never called anyone else and never will. I highly highly recommend Genesis! You won't be let down.
Description of Work: We haven't had to use Mike this winter season yet but we have used him since we bought our house in 2012. They have fixed our furnace in the dead cold of winter 2 times in the past 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called Mike and he scheduled a technician for first thing the next morning. The technician arrived when expected and quickly located the problem, a dirty sensor. My heat was restored in a few minutes. The technician also did a good inspection of my system and took photos of the furnace information for future reference should I have problems again.. a very nice touch. I definitely would call Genesis for any future work. Being new to the area it was great to have an Angie's list reference for these repairs. Genesis lives up to the superior ratings they have received from other customers. I will call them again for any future HVAC issues.
Description of Work: My furnace was not working during recent below zero weather

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Gayle C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very smoothly and allowed us to close on time. The prices were very reasonable, and the service was wonderful! Would highly recommend them to anyone. Would also rate higher than an A for responsiveness.
Description of Work: I was trying to close on a townhome and there were unanticipated furnace ignition problems during the final walkthrough. Genesis was able to get out there to diagnose the problem and provide a price to fix it while we were at the closing. Tyler was out there the next morning to fix the problem after we got a check from the seller to pay for the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Christopher J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
The whole experience was excellent. We were fortunate to schedule a time on the day we called. The inspection was done quickly and we determined what was needed and at what cost. The repair was also quick and fairly priced. Mike and Tyler were very professional- responsive, polite, and knowledgeable.
Description of Work: Our older, central air conditioning system was not performing well. It ran, but did not cool properly. We setup an appointment to inspect the system and determine what the issue was. The system was low on coolant, so the system was charged up on the same visit. All other aspects of the the system were mechanically good, except for some accumulation on the exterior condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Christopher J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
The whole experience was excellent. We were fortunate to schedule a time on the day we called. The inspection was done quickly and we determined what was needed and at what cost. The repair was also quick and fairly priced. Mike and Tyler were very professional- responsive, polite, and knowledgeable.
Description of Work: Our older, central air conditioning system was not performing well. It ran, but did not cool properly. We setup an appointment to inspect the system and determine what the issue was. The system was low on coolant, so the system was charged up on the same visit. All other aspects of the the system were mechanically good, except for some accumulation on the exterior condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Sue L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Great customer service, Good timing and pricing. We will use them again.
Description of Work: They did the supply runs and returns. And put in a gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Elizabeth B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Genesis showed excellent timeliness, professionalism, and follow-through. I have already recommended them to others.
Description of Work: Furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

kristen D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
The owner called and said he would send out his technician at such and such A time and he called again said he was was on his way. Came on time did the Service needed for furnace inspection. Was professional and followed up with An email of the inspection results. Would for sure go with this company again And highly recommend!
Description of Work: Detailed Furnace Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Andrea B.
03/2015
5.0
gas grill repair, heating & air conditioning/hvac
  + 0 more
Great! Mike is so responsive and helpful!
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Angelique P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. The tech did a great job and put in an extra effort to get the unit installed in a small space. This was an Angie's List Deal. It was a great price and we are happy we had it done. The only down side was it took over a month to get the install scheduled and due to the tech being ill on the install date, it was pushed out a bit longer. It seems par for the course with buying a deal on Angie's list.
Description of Work: Installed a whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Robert F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mike showed up at the scheduled time and was thorough with the furnace inspection and cleaning. He reviewed and explained all service performed. We were very pleased and would definitely use Genesis again. We also used this company to service our air conditioner last summer and were very satisfied. Genesis is a certified Carrier technician.
Description of Work: Inspected the furnace, cleaned the burners and replaced a worn out igniter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Todd K.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Good job, a bit untidy on the seaming, but nothing that most would notice. Will use again. Nice guy, friendly and timely.
Description of Work: Mike did a full heating inspection, parts needed, and installed a 5 inch filter system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Debra S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mike was prompt, knowledgeable, trustworthy, hard working and was good at keeping us in the loop when he was working with our insurance company (A 1-year home warranty was purchased for us by the sellers of our home.) Would I work with him again? Absolutely! I would recommend him to all my family and friends too.
Description of Work: Mike was amazing to work with. He had been inundated with jobs and was working from early a.m.-10:00 p.m. at night. It was the beginning of summer, when we finally had some hot days and many people were turning on their air and having problems. He had to put in a new air conditioner and heating unit at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Genesis Heating and Air Conditioning Inc
Thanks for taking time to review us and we appreciate your time! We take our customer's reviews seriously and look forward to working with you in the future. Thank you, Lora & Mike Lutz Owners of Genesis Heating & Air Conditioning

Gail N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called Mike on the morning of June 30th and was shocked when he said he would be out that evening. It was the first real hot and humid day of the year. Sure enough Mike came that evening and had our AC up and running in 30 minutes. He did try to sell us on things we didnt need , which was a nice change of pace. Mike was very honest and very nice and polite. I will use him with every Heating and AC issue I have from now on or when I buy a new Furnace or AC.
Description of Work: Replaced condenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Genesis Heating and Air Conditioning Inc
Thanks for taking time to review us and we appreciate your time! We take our customer's reviews seriously and look forward to working with you in the future. Thank you, Lora & Mike Lutz Owners of Genesis Heating & Air Conditioning

Marc W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mike arrived on time and completed all aspects of the work outlined in the bid. Great friendly service. didn't need anything special or high efficiency. Mike recommended the right equipment to meet my needs.
Description of Work: Installed new a/c and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Genesis Heating and Air Conditioning Inc
Thanks for taking time to review us and we appreciate your time! We take our customer's reviews seriously and look forward to working with you in the future. Thank you, Lora & Mike Lutz Owners of Genesis Heating & Air Conditioning

Sheryl D.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very honest and reputable. After getting a furnace repair estimate from another company (which was far beyond what we had budgeted and seemed a bit suspect), we called Genesis for a 2nd opinion/estimate. Mike came out for no cost and examined the unit. He indicated that the repairs recommended by the first company were unnecessary, that he would recommend just waiting to see how the unit functions after the flame sensor was cleaned (which was done by the first company during their assessment to "tide us over until the parts came in") and if it failed again, he believed simply replacing that sensor would solve the problem (at a savings of $700 from the initial bid). He walked out the door collecting no money, answering many questions, and offering some great advice. I will absolutely call him first for any heating/cooling needs in the future--this industry needs more honest people like Mike.
Description of Work: 2nd opinion/estimate on furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our furnace went out Saturday, so we called Genesis which was posted on our furnace from a previous inspection. Mike arrived promptly after calling, even though this wasn't really an emergency (50 degrees outside) and it was the weekend. Mike was professional and has unmistakable experience. it only took a few minutes to fix but he thoroughly checked the furnace without cutting any corners because it was the weekend. Great experience and the first service call we've had to make in our new house.
Description of Work: furnace ignitor replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Genesis Heating and Air Conditioning Inc
It was a pleasure to be able to fix your furnace with out having to incur a great amount of cost. The house sure turned out beautiful and I know you will enjoy it for years to come. I hope your photo shoot with your daughter turned out wonderful and Genesis Heating wishes you and your family a Merry Christmas. God Bless, Mike

GREG C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
t Our Air Conditioning went out on Monday and we had to wait till Friday for our regular company to come out. They were onsite 10 minutes before telling me we need a new compressor and he can't get one till next Wednesday! Well the temperature inside the house was 80 degrees with more heat and humidity coming the rest of the weekend. I didn't like the solution and started calling around. Talked to Pronto who has been sending out great marketing materials but I thought their price was way too high. I finally decided to call Mike at around 4PM. He gave me a guaranteed not to exceed price which included all materials and 10 pounds of R22. Some of the other companies told me that the R22 was going to cost $400 alone! Mike came out Saturday morning on time. Had a complete trailer of tools and equipment. I work with lots of people in the construction industry. I don't think you can find a better professional with more integrity and skills than Mike at any price. Mike and Genesis is now our preferred go to person for all our HVAC needs! Great job Mike. I really enjoyed watching you work this morning. It is easy to see why you are successful!!
Description of Work: Did emergency replacement of new Air Conditioning Unit on a Saturday morning when we only connected on Friday afternoon at 4PM. Showed up with all the tools and testing equipment. Did first class job. Easy to see Mike is a true professional. He also gave me a price that was one third the cost other companies wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

15021 Manitou Rd NE, Prior Lake, MN 55372

www.genesispl.com

Service hours

Monday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gas Grills,
Natural Gas Lines,
Gas Logs,
Water Filtration and Softening,
Water Heaters,
General Remodeling

FAQ

Genesis Heating and Air Conditioning Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Genesis Heating and Air Conditioning Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Genesis Heating and Air Conditioning Inc offers free project estimates.
Yes, Genesis Heating and Air Conditioning Inc offers eco-friendly accreditations.
Yes, Genesis Heating and Air Conditioning Inc offers a 10% senior discount.
Yes, Genesis Heating and Air Conditioning Inc offers emergency services.
Yes, Genesis Heating and Air Conditioning Inc offers warranties.
Genesis Heating and Air Conditioning Inc offers the following services: Service heating & cooling systems. Install gas piping. Repair existing gas lines. Install carrier products. Construction. Remodels. Replacements. Retrofits.
ask for details

Contact information

15021 Manitou Rd NE, Prior Lake, MN 55372

www.genesispl.com

Service hours

Monday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM