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Floor Restore Tile & Carpet Cleaning

Ceramic Tile, Carpet Cleaning, Floor Cleaning and Waxing,

About us

We provide the best and most reliable carpet cleaning. We are family owned and operated business that not only cleans but provides you with a healthy home. With unsurpassed knowledge in the industry don't get ripped off by carpet cleaning scams. We are experienced in residential and commercial carpet cleaning. We also service rugs, upholstery, tile, and grout. Water can ruin floors and cause mold. We handle all your water restoration needs, taking care of the entire problem. We will always strive to offer you the absolute best carpet cleaning experience possible. Call us today to set up an appointment!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

2014 Super Service Award Winnter in the Ceramic Tile Cateogry. Carpet cleaning,rug cleaning,upholstery cleaning,tile and grout cleaning,water damage restoration Wool Rug Cleaning Rug Cleaning Flood/Water Restoration

Services we don't offer

Hardwood Refinishing, Hardwood Flooring Sales, Installation or Refinishing, Regrouting, Buffing, Sanding, Tile Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.868 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 68 reviews

Lori V.
11/2017
5.0
carpet cleaners
  + -1 more
Very happy with Floor Restore-- they did a great job, came out on time. I will hire them again!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy L.
08/2017
5.0
carpet cleaners
  + -1 more
We've used them probably 4 or 5 times in the last few years.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Tim S.
06/2017
5.0
ceramic tile
  + -1 more
Incredible to see the difference this service made to our floors - everything looks like new again!
Description of Work: Cleaning of tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gloria R.
04/2017
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
The owner got back to me quickly, quoted a decent price, and I hired them. The owner performed the work. He was punctual, pleasant, respectful of my household items, and the floors look great!
Description of Work: Grout and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lance O.
03/2017
5.0
carpet cleaners
  + -1 more
These guys are super easy to work with. Always impressed by the job they do.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy L.
10/2016
5.0
carpet cleaners
  + -1 more
The best carpet cleaning service we have ever had. Thanks to Mark's outstanding work, our carpets look and feel wonderful! He is the best.
Description of Work: Carpet cleaning in living room, small family room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon B.
07/2016
5.0
carpet cleaners
  + -1 more
Wonderful! I've used this company before and Todd (owner, carpet cleaner) is just fantastic, friendly and efficient. I'm logging on to purchase again right now!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

KATHY H.
01/2016
5.0
ceramic tile, floor cleaning
  + 0 more
They were prompt, gracious, professional, and did a great job. We've used them before and we'll use them again.
Description of Work: Floor Restore thoroughly cleaned our tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Floor Restore Tile & Carpet Cleaning
We love when our thorough work creates repeat clients! Thank you!

Shannon B.
11/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
The owner, Mark, came to my house and went over all the problem areas. He then quickly & efficiently cleaned my carpets (leaving them almost new looking!!) and was gone within an hour. The night before my appointment, I realized that the schedule time did not work for me and I needed it pushed back an hour. I called their phone number and expected a machine since it was past "normal business hours" but I was greeted by a voice and was told it was not a problem to move the appointment. Very professional all around. Thank you!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Restore Tile & Carpet Cleaning
Thank you for taking the time to share your experience!

Lance O.
10/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
They did a great job. Actually got my carpeting clean. That is something the other guys couldn't do. They actually did more than I paid for! I will be calling them in the future, and I recommend that others do the same.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Floor Restore Tile & Carpet Cleaning
Thank you for sharing your experience! We are happy to be of service!

J. M.
07/2015
5.0
floor cleaning
  + -1 more
Great. Very good and fair pricing!
Description of Work: Cleaned tile/ grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Restore Tile & Carpet Cleaning
Thank you for choosing Floor Restore and sharing your experience!

KATHY H.
12/2014
5.0
ceramic tile
  + -1 more
They were fantastic - responded promptly to my initial contact and scheduled the work to be done quickly even during the busy holiday season. They came right on time and got right to work. The results are fabulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Restore Tile & Carpet Cleaning
Thank you for taking the time to share your experience with others! We appreciate that and your feedback helps us be our best.

todd R.
10/2014
4.0
ceramic tile, floor cleaning
  + 0 more
They showed up on time and did the work that was paid for. The quality was competent but unfortunately they aren't capable of redoing the grout only cleaning so you need to hire a second company to finish the project.
Description of Work: Cleaned grout in kitchen, hallway and bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Response from Floor Restore Tile & Carpet Cleaning
Thank you for taking the time to review our company. No, replacement of grout and re-grouting is never a service we have offered and we are very up front with our clients about that. We partner with a great company for clients who need this work done. Tile installers have much better experience with this and have all the tools and know how required to complete such a project. We know our strengths and won't do work of which we don't feel capable.

Carol Z.
08/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Responded promptly to phone call inquiry; provided thorough info on re-cleaning process; arrived on time, cleaned up after a hose incident and the floor looks great. Nothing more to say!
Description of Work: Cleaned tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Floor Restore Tile & Carpet Cleaning
Thank you for your review. It truly helps us be a better company.

Chris H.
05/2014
5.0
floor cleaning
  + -1 more
He was very nice about the misunderstanding and said he would make sure I was refunded the $149. When I didn't see it come through, I called Angie's and they said I had to initiate the refund request and they sent me this form. He was kind enough to refer me to another company who did what I wanted done.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Response from Floor Restore Tile & Carpet Cleaning
We always want to be able to help our clients, so when you needed a service we don't perform, we're glad we could help you find someone who did!

David H.
05/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Tremendous results! We are thrilled!
Description of Work: Grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Restore Tile & Carpet Cleaning
Yay! Having sparkling, clean floors is always so nice! Thank you for your review.

Nancy M.
04/2014
5.0
ceramic tile, floor cleaning
  + 0 more
He did a really well job. The price was pretty reasonable.
Description of Work: We purchased a Big Deal for $149 for Natural Stone or Tile and Grout Cleaning from Floor Restore. He cleaned out the grout here and it looks really nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Floor Restore Tile & Carpet Cleaning
Thank you for your review! We always strive to give the best service possible!

Ann A R.
03/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
They were very professional, responsive, and it is family owned so you know you’ll get somebody who wants to do a good job. The person who came out really wanted to make sure the carpets and the floors were clean.
Description of Work: They have cleaned my carpets, tile floors, and tile bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Restore Tile & Carpet Cleaning
Thank you for sharing your experience with Floor Restore. We appreciate it!

HarrySue S.
03/2014
5.0
ceramic tile, floor cleaning, hardwood floor
  + 1 more
I used them through a deal on Angie's List. It went fine. He had a little bit of a problem with his equipment because of the temperature outside. The weather was very cold, so it was difficult to keep his equipment from freezing up. He really couldn’t do much about that. But he worked very hard and very diligently to get the job done. I paid $149 for the coupon. I paid him about $70 to put a sealer. They did a very good job. The grout got nice and clean. He was very informative and seemed to understand his business well. He explained it to me.
Description of Work: Floor Restore cleaned the tile and grout in the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Floor Restore Tile & Carpet Cleaning
Thank you for taking the time to give us a review. You have no idea how excited Mark is for warming temperatures!!

Ginni S.
02/2014
5.0
ceramic tile
  + -1 more
They did a fantastic job. They explained what they could and could not do! Fantastic!
Description of Work: They steamed cleaned my master bath tile floor and shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Restore Tile & Carpet Cleaning
[member name removed], we appreciate your taking time to let others know how we did. Thank you!

Peter L.
01/2014
5.0
ceramic tile
  + -1 more
Went very well. Our grout was awful, and when they were done it only looked mediocre--which was way more than I thought was possible. And he used his machine to also do our bathtub, which I thought would need to be re-coated until he worked his magic.
Description of Work: Cleaned tile floor in kitchen, and bathroom shower tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Floor Restore Tile & Carpet Cleaning
Thank you for your feedback! Hearing from our clients helps to make us better!

IRMA C.
01/2014
4.0
ceramic tile
  + -1 more
He said he had no sealant with him. Why not? This is the company's job--isn't it? I didn't feel the service person was fully engaged in the job. Although the grout was relatively clean when he was done, I think I would look for someone else the next time to clean our grout.
Description of Work: Floor Restore and I set up a mutually agreeable date for the service. The service person arrived on time. He needed a water connection for the scrubber. Our outside water sources were shut off and none of the inside faucets fit his connectors. He could not hide his annoyance at this but somehow the water was supplied and he finished the job. I asked about sealing the grout to keep it looking clean and was willing to pay extra for it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$149

Response from Floor Restore Tile & Carpet Cleaning
We are sorry for your experience. It was difficult to get a water connection and because of the temperature, expensive equipment was freezing quickly and our on-board heater had broken earlier that day, which is frustrating, but again we are sorry that showed. We do usually have sealer on board, but with the broken on-board heater, most of the liquids froze, rendering many useless. All of this is totally not your fault, but does help to explain Mark's demeanor that day. Thank you for taking the time to write your review. We always want to learn from any mistakes.

LISA G.
12/2013
5.0
floor cleaning
  + -1 more
They did a really good job. It looks brand new.
Description of Work: They cleaned the grout and slate, and took off the old finishing and resealed the slate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara R.
10/2013
5.0
ceramic tile
  + -1 more
Our tile and grout look new again. Mark explained everything very well before he started and did a very nice job. We will be hiring him again for carpet cleaning and tile again as needed. We used the special through Angie's List of $199 and then upgraded for another $100 to do all of the tile on our first floor.
Description of Work: Mark cleaned our ceramic tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Floor Restore Tile & Carpet Cleaning
Thank you for your prompt feedback! We love to hear from our valued clients!

Janine I.
10/2013
5.0
ceramic tile
  + -1 more
I couldn't be happier with the work that Mark from Floor Restore did. He arrived promptly, explained the system of cleaning, gave an estimate, which was so reasonable, and then begain work. You could see the enthusiasm and pride that he took in his work. The grout and tiles on the floor were very dirty. With Floor Restore's system, our floors really do look brand new. Mark's work and attention to detail far surpassed our expectations. I will definitely use Mark's services again and recommend him to anyone who needs grout and tile cleaning!
Description of Work: Floor Restore cleaned and sealed ceramic tile floor in kitchen, laundry room, hall, and entry way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Response from Floor Restore Tile & Carpet Cleaning
Thank you for taking the time to review our small business. Mark does truly care about each and every job he does. Thank you for noticing!!
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Contact information

2751 Rustic Hill Dr, Prior Lake, MN 55372

http://floorrestoremn.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Carpet Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Floor Restore Tile & Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Floor Restore Tile & Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Floor Restore Tile & Carpet Cleaning offers free project estimates.
Yes, Floor Restore Tile & Carpet Cleaning offers eco-friendly accreditations.
No, Floor Restore Tile & Carpet Cleaning does not offer a senior discount.
Yes, Floor Restore Tile & Carpet Cleaning offers emergency services.
Yes, Floor Restore Tile & Carpet Cleaning offers warranties.
Floor Restore Tile & Carpet Cleaning offers the following services: 2014 Super Service Award Winnter in the Ceramic Tile Cateogry. Carpet cleaning,rug cleaning,upholstery cleaning,tile and grout cleaning,water damage restoration Wool Rug Cleaning Rug Cleaning Flood/Water Restoration
Hardwood Refinishing, Hardwood Flooring Sales, Installation or Refinishing, Regrouting, Buffing, Sanding, Tile Installation

Contact information

2751 Rustic Hill Dr, Prior Lake, MN 55372

http://floorrestoremn.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM