Two Maids & A Mop provides residential cleaning services to homeowners throughout the Plymouth, MN area. We are licensed, bonded and insured against any worst case scenario. We are simply the best maid service in Plymouth. Contact us today for your free professional housecleaning quote!!
Business highlights
22 years of trusted experience
Services we offer
Deep Cleaning Empty Home Move Out Cleaning Weekly, Bi Weekly, Monthly Cleaning
We love it! My only regret is that we didn't start working with them sooner!
Description of Work: We're currently using TM&AM every other week for a full house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
MIchael B.
07/2017
1.0
house cleaning
+ -1 more
My wife travels to China 2-3 times a year for a month at a time. I decided to surprise her and have the whole house cleaned professionally so she could get home and relax vs. working around the home cleaning. I reached out to Two Maids & A MOP to get the job done and boy was that a mistake. We scheduled service for a 3 hour cleaning - which i was assured would be perfect. They could only come in the afternoon so I was able to be there while they were working. When I arrived home I walked through my home and was very disappointed. My floors were moped alright - there were streaks with a haze everywhere on my 1st floor accept for the carpeted TV sitting room. Vacuuming was great accept they never when down to our finished basement (because the door was locked and I guess they couldn't figure out how to turn a lock) and they forgot to clean my laminate floors. They wiped down most surfaces but didn't move anything to clean underneath. There were a number of locations that were still very dusty too. The showers were not cleaned and the counter tops were all hazy and streaky too. I called Two Maids & A Mop and had to leave a voice mail. I didn't get a call back till 2 pm the next day. When I spoke to the women, she asked what was wrong - and I explained. She said that doesn't sound like to girls who came to my home. She said she will talk to them and that she is sorry I didn't feel my home was properly cleaned. I asked what she was going to do about it, and she said there was nothing she could do. After I told her i would definitely write a poor review - she said she would contact the owner and to be patient waiting for a call back. She new my wife was coming home the next day and took no action to make this write. Mean time, I have to take a 1/2 day off work to clean up their mess, and clean my own home. This company does not know how to spell customer service. They don't act quickly to fix mistakes, and they don't seem to care if their clients are satisfied. I think they wouldn't mind not if you went somewhere else to have a professional service clean your home. Stay Away from this company - they are worthless!
Description of Work: I requested for the home to be cleaned. Focus on: Bathrooms (showers and sinks) Floors Dusting Kitchen
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Two Maids & A Mop is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Two Maids & A Mop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Two Maids & A Mop offers free project estimates.
Yes, Two Maids & A Mop offers eco-friendly accreditations.
No, Two Maids & A Mop does not offer a senior discount.
No, Two Maids & A Mop does not offer emergency services.
No, Two Maids & A Mop does not offer warranties.
Two Maids & A Mop offers the following services: Deep Cleaning Empty Home Move Out Cleaning Weekly, Bi Weekly, Monthly Cleaning