PHI Decks (Precision Home Improvement)

We met PHI at the home show. We were impressed with their quality & team. We had someone come put, draw the deck, pick railing option, etc. they spent an hr & half here. We were enthusiastic about our time together. We never heard back from them. I called & emailed them 3-4 times.

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We had been referred to Tim and PHI Decks by neighbors who had worked with them the previous summer to build their deck. They were very happy with PHI's pricing, approach and responsiveness. Having worked with Tim and PHI Decks, we completely agree with their assessment. Tim's team was responsive from our first meeting in listening to what we were seeking in our deck and porch, our budget parameters and our timing considerations. He was up front with us on all potential costs, timeline constraints and possible issues as we begin our work together. He was responsive, conscientious and completely professional throughout the entire design, build and follow-up process of our home improvement project. PHI Decks won't be the cheapest option if you get multiple bids for your project but we believe that you get what you pay for and with PHI you'll be getting high quality workmanship, business owners with integrity and an open line of communication with your builder(s) which is worth the additional premium in our estimation. Thanks Tim and PHI Decks for a great experience and beautiful new deck and porch. We 200% endorse Tim Brown and PHI Decks!!!

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From the very first contact, Tim was able to connect the visions of our dream deck into reality with suggestions to make it even better. We didn't want a standard deck, we wanted something with some personality that would last, survive our 4 young kids and be large enough to have 2 different seating areas. His renderings were exactly what we wanted, he was responsive and the cost was within our expectations. He reviewed the various options and provided his recommendations in a manner that let us know that the decisions were ultimately ours. We ended up doing the Azek option upgrade rather than cedar as well as the lights for the stairs and step down area. Because they only run a couple of crews, by the time we made our decision and got in the queue, we were several weeks from starting and then the rainy weather this spring/summer caused further delays to the schedule. Once we had an actual start date, our project started on time and wrapped up in the expected timeframe. However, I would wait a lot longer knowing the high quality, beautiful deck that we now have. I am looking forward to spending many days and evenings enjoying it! I highly recommend PHI Decks and their craftsmanship. Thank you!

Highly recommend. Highly professional, very neat. The job was perfect the way they lined up the boards. They are true professionals. They cleaned up the mess great, not one single nail in the yard.

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I met PHI and the Home and Garden show in Minneapolis. I was in need of a new small deck for my yard. PHI came out so we could talk about it and I could get some ideas. We decided to keep the existing and quot;foundationand quot; of the deck, enlarged that a bit and added some benches. I am very happy with the deck that they just finished. The benches are a great touch and I am sure they will get a lot of use. PHI was also very professional in their communication and interactions that they had with me. I will use them again when I have another project! Thanks PHI!!!!!!!!

We hired PHI to frame our deck and do the footings. They came in the fall and we finished the deck in the spring. We found out in the spring when we turned on our sprinklers that they cut the water lines, causing the backyard to flood. After talking with our neighbors who also had PHI build their deck, we found out they had the same thing happen. We had to pay another contractor to fix the broken lines. When we called PHI they said they told us to mark the lines. This is untrue. We would not have forgotten the one thing they told us to do and surely both my neighbor and myself could not both forget this important detail. Also when my husband went to hang the stairs and complete the deck and stairs, the hangers were competely uneven. PHI claimed my husband hung them wrong. My husband pays extreme attention to detail and is a perfectionist. He is also good at constuction work, we hired out because of time and energy constraints. The stairs took my husband 3-4 times as long to complete because of this. PHI was unwilling to work with us, take responsibility, or admit any mistakes. We absolutely would not use PHI again or recommend them to friends or all the neighbors in our new neighborhood who need decks on their new homes.

Outstanding guys. Brian and Tim did an absolute amazing job. Everything went smooth and looked wonderful.

The owners name was Tim Brown. Everything was just kind of beyond expectations. The deck is beautiful and perfect. They are very good at attending to details. Relative to the other bids we got, I think we got more for our money than we would have gotten from others. They are very personable so it was easy to have them around. Their communication was good and they were very responsive.