Lakes Area Roofing & Construction

Mike came out to the site and later submitted a quote to me. His quote was 40% higher than a quote I had from another company, so I sent an email to see if there were other materials or perhaps higher quality steel included in Mike's quote that were not in my previous quote. Mike then sent a nasty text to my general contractor, saying that he was not interested in the job and that the homeowner (me) was "busting his balls about the price". That simply was not the case, as I merely was asking for a clarification on the quote so that I could compare apples to apples. I then called Mike to ask for clarification on the quote and also expressed that I was not pleased that he chose to speak poorly of me to my general contractor. He was very apologetic and thanked me for calling him. He then sent a text in which he admitted that he was very rude, apologized again, and asked if he could keep my business. I sent a text stating that I fully accepted his apology and harbored no feelings of ill will towards him and that I'd talk to my general contractor and let him know later, as I was on business traveling. 5 days later, he later sent a follow-up text asking if I had found someone else or if I was going to let him "redeem himself for his rude comments" (direct quote from his text). I didn't respond since we were still trying to decide what to do and I was dealing with some other issues on the house and at work. Two weeks later, I received a long text at 10:42 p.m. that attacked me personally for not responding. Here is a direct quote from his long text to me: "Not cool so I will be writing you up an invoice for a service call for the Saturday I was out and the hours I had into the proposal and research for your materials because that's what a good person would do pay a man for his time away from his family!". Again, this is just a snippet from his very long text which was filled with unprofessional comments towards me. Because of this, I feel obligated to warn others of the lack of professionalism and rude comments from the owner of this business. I obviously did not proceed with using him as a contractor so I cannot comment on the quality of his work. However, I cannot recommend his services to others based on his unprofessionalism, incredibly rude late-night texts, and his poor customer service.