Owatonna Heating & Cooling

He was downstairs for a little while, then went outside and came back in. He then showed me something on a camera to demonstrate that the furnace was cracked. He didn't clean furnace, stating that it wouldn't run anyways. The strange thing was that he was able to get the sales person for a new furnace within minutes. We were a little wary and got a second opinion. We were told there was nothing wrong with our furnace, and it's been working fine since then.

It went well. They easily found the problem and fixed it so it would work properly again.

The compressor on our central air system failed and a new replacement was needed. We contacted Owatonna Heating and Cooling for a bid and Glen Hanson promptly came out that afternoon. He gathered information and promised he would be back later with replacement options. He returned with a proposal with two options and available rebate information. Installation could begin within 3 days. Removal and installation of a Carrier and quot;Infinity Seriesand quot; 3 ton - 15 SEER system was accomplished all on one day as stated. The crew were very friendly and professional. The system was turned on after Ryan from Four Seasons Electric hooked up the system and a programmable thermostat. After the installation team was satisfied the system was operational and the site was cleaned up they announced they were leaving but another technician would be around within the hour. The technician arrived and inspected the installation and explained the system, thermostat operation and answered any questions we may have had. The next day we met with Katie at the office regarding the billing and to our surprise she had all the rebate forms accomplished and ready for our signature. She also provided a product registration confirmation letter for the 10 year parts and labor warranty. It was a pleasure from start to finish.