Two people were supposed to show up, move the furniture and clean the carpets. One showed up, he said at that time that he guessed we were told $127, we were actually told $119. I asked how much to do an additional room, he said that I probably can't make any decisions on my own and started to measure the rooms (which left spots). He then handed me a slip for $257.15 and that was to get them clean. (Still not sure what the $127 was for). At that point, my husband called home who had originally set the appointment. I put him on speaker phone and he said what was agreed to. The guy asked if he knows anything about business, my husband responded yes and that he knows this is bait and switch. At that point, he hung up on him and walked out the door (yes the carpet cleaner). When he was at my house he wrote the name of Paul on the estimate form, I tried calling to get the owner, it was the same guy, but this time he answered as Steve. I would never recommend anyone use them.
Description of Work: Centennial was supposed to come to my house and clean 2 rooms and 2 sets of stairs; after he tried to charge us more than double what was agreed to over the phone, he insulted me, hung up on my husband and walked out the door without performing any work. I had taken the afternoon off for this service to be performed.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$127
Judith H.
11/2006
2.0
carpet cleaners
+ -1 more
I just found him to be intimidating, berating, dishonest.
Description of Work: Work was fair. Instead of two people like was promised, only one showed up. He told me it would cost $650 after the estimate. I said no as I was quoted the original price of $185. So he did the basic package only. After that he was intimidating, and continued to berate my house and me. I would not let him in again.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$193.78
PAMELA W.
07/2003
5.0
carpet cleaners
+ -1 more
WHEN I LOOKED AT THE PRICES THAT OTHER COMPANIES CHARGED, IT SEEMED TO ME THEY WERE QUITE A BIT HIGHER.
Description of Work: THEY CLEANED CARPET IN LIVING ROOM, DINNING ROOM, 3 BEDROOMS, HALLWAY AND STAIRS, AND THEY SCOTCH GUARDED.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$405
SCOTT & KAREN D.
10/2001
4.0
carpet cleaners
+ -1 more
VERY QUICK.
Description of Work: CARPETS CLEANED & SCOTCH GUARDED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
CENTENNIAL CARPET SERVICES, INC. is currently rated 3.5 overall out of 5.
No, CENTENNIAL CARPET SERVICES, INC. does not offer free project estimates.
No, CENTENNIAL CARPET SERVICES, INC. does not offer eco-friendly accreditations.
No, CENTENNIAL CARPET SERVICES, INC. does not offer a senior discount.
No, CENTENNIAL CARPET SERVICES, INC. does not offer emergency services.
No, CENTENNIAL CARPET SERVICES, INC. does not offer warranties.