BURNS & SONS SPRINKLER SYSTEMS

Brian was very open with communicating on when the installation would take place. I felt very comfortable working with him and he always answered when I called. When it came to the day of installation, his son did a great job and even pointed out some home improvement issues that may create bigger problems, that weren't even related to the installation. Customer service was above and beyond. I highly recommend!

Run far. Run fast. We were a good customer of theirs at our old home for 25 years. We called for help with our new home to reconnect our sprinkler system when we moved. This guy was a giant a... you get it. There’s no customer loyalty from his side.if you think he will be loyal to you, you’re wrong.

Burns & Sons were blowing out my neighbor's sprinkler system. They parked their truck in front of my mailbox. Of course the mail service drove right on by. When I went out to mention this to Joe Burns, he showed absolutely zero remorse at all. Practically blamed me for the issue. This is NOT a good neighbor-friendly business, nor is Joe Burns a pleasant person to deal with when confronted.

After extreme frustration with leaving messages at different companies and no response, Burns $ Sons was recommended. I called and left a message and they returned the call immediately and came out for an estimate that same day. They dropped off the estimate and explained that they were about a month out with installation which was fine with us. They came out in advance to do the plumbing and completed the installation in one day. We have a lot of plantings and gardens, and they planned everything well to make sure everything was watered. They cleaned up everything and patched up the sod, fully explained the system controls. They were easy to work with and answered any questions I had. I can't think of one negative about their work and will highly recommend them.

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They are fantastic to work with and very competitive and knowledgeable. I called Bryan from Burns and Sons earlier in the Spring to discuss required repairs due to a new garage and pending driveway. He requested that I call back once the driveway was finished so that they could run the heads right up to the edge. Once the driveway and draintile was put in, I called to get on his schedule and he said Joe would be out in a couple days to review the job. Joe came out and we reviewed all of the changes. They had a big job going at a school, so he indicated that they would be out within a week or two which worked out great since it allowed my driveway to cure. On repair day, I met with Joe again that morning and we reviewed all of the work to be done. He said they would be done that day and it didn't seem possible to me, but true to his word they completed that day. Awesome job!

Burns and Sons was my first choice on a very short list of contractors willing to install the irrigation system. They did a wonderful job. They arrived, installed a one-inch line in my basement and installed the additional water lines outside. They attached the spray heads and were finished by the afternoon. The system included a rain sensor, back flow preventer, an electronic control box, and a shutoff valve -- the usual items. All the disturbed sod from the installation was quickly healed within the next couple of weeks. Now, I couldn't even tell where the lines were run (a very good thing). If there was anything that I could do over, it would be the placement of the control boxes. Two of the boxes were placed in the sodded lawn instead of in the landscaped rocks. Over time, the sod has eroded away from the control boxes, leaving large gaps that I have to refill annually with EZ seed. I didn't watch the installation like a hawk, so I missed seeing the placement. Burns originally set the system to water the entire lawn starting at 1:00 A.M. every other day, but I soon discovered that this was causing mushrooms to appear in the lawn. I did a little tinkering with the box and set the system to water only a third of the lawn every day starting at 5:00 A.M., and now my grass is a very deep green. The system they installed was very common and documentation and tips are readily available on the internet. The price was perfect for the amount of ground covered. I remember paying for a similar system in the suburbs with a different company and paying significantly more. Overall, I am very happy.