For thirty years, Chem-Dry has been at the forefront of the carpet and upholstery cleaning industry with innovative equipment and powerful cleaning solutions. Prolong the life of your carpets and upholstery with routine cleaning. And, for more than 20 years, AAA Chem-Dry's professional technicians have been delivering top-quality service at an excellent value to residents of Hennepin and Anoka Counties.
Used a deal for this - 3 room for $99. Easy to schedule appt., company was on time. We had all the furniture moved ahead of time. Cleaning did not take very long and the carpets were much improved. Not perfect but we knew they wouldn't be since we have some long set pet stains to deal with. It looked much better and was easier than renting a carpet cleaner and doing it ourselves which we have also done many times.
Description of Work: cleaned carpets
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
deanna B.
04/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They cleaned one room of carpet and cleaned a sofa and love seat. I also bought some cleaning product from them. They did a great job. They were very professional, knowledgeable, had good attitudes and well dressed.
Description of Work: I purchased a big deal for $59 for Upholstery or Oriental Rug Cleaning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James L.
04/2014
4.0
carpet cleaners
+ -1 more
It was an Angie's List Big Deal that I purchased. I couldn't tell a whole lot of difference. My daughter was the one that was home and I guess that everything went well. I spent additional because I bought a can of cleaner and a couple of other things. They were very responsive.
Description of Work: I used AAA Chem-Dry for carpet cleaning in one room.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$130
MICHAEL D.
04/2014
4.0
carpet cleaners
+ -1 more
It went well and scheduling also went well. The cleaning was as expected. I would have preferred to have been able to negotiate the price.
Description of Work: They cleaned the carpeting in the basement and on two different sets of stairs.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
MARTHA C.
03/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Sorry I don't remember the dates, or the cost of service. It's been a long time.
Description of Work: They cleaned carpets and stains on some furniture. They also came back twice because there were still stains on the furniture after it dried, and while it wasn't perfect, it was definitely improved. Sorry I don't remember the dates, or the cost of service. It's been a long time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adam L.
03/2014
5.0
carpet cleaners
+ -1 more
Used to clean carpet of rental property we have. With the coupon it was a good value
Description of Work: Cleaned Carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alison H.
01/2014
3.0
carpet cleaners
+ -1 more
They hosted us and our cat for a month while we were looking for a house. AAA Chem Dry stated they would move furniture as part of the service but they did not. I would not have expected that service other than they stated it would be provided.
Description of Work: We brought a deal from Angie's List for carpet cleaning as a gift for a friend.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$99
Maribeth S.
12/2013
3.0
upholstery cleaning
+ -1 more
I used them back in 2011. I used them for upholstery cleaning. They did 2 chairs and an abdomen. I had some stains that I needed them to get out, but they were not able to get them out. They went over everything and told me to let them dry and then they left. They chairs looked exactly the same when I put them back together.
Description of Work: I purchased a Big Deal from this company.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$59
NATHAN A.
10/2013
5.0
carpet cleaners
+ -1 more
AAA Chem Dry is our first and only call when we need our carpets cleaned. Beyond the carpet and home healthy products and quick drying time, Tom is thorough, prompt and provides high quality service every time. We've trusted our home to Chem-Dry for 13 years.
Description of Work: vacuumed, cleaned and carpet protected our entire home including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Erin W.
09/2013
3.0
carpet cleaners
+ -1 more
It went not as well. They didn't come on time. They came early so they only did parts of every room because they didn't have furniture removed yet. It took forever to dry, it took like a whole day. The cleaning was alright, they charged a little money to do what I wanted.
Description of Work: I purchased a big deal for AAA Chem-Dry, the service they provided was carpet cleaning for three rooms.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$229
Rebecca & Mike M.
07/2013
4.0
carpet cleaners
+ -1 more
They did not seem thorough and were not pleasant.
Description of Work: Clean rug
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Janet P.
07/2013
3.0
carpet cleaners
+ -1 more
showed up as scheduled but I didn't think he paid any special attention to spots or did a very good job on the stairs. I have had better carpet cleaners.
Description of Work: cleaned stair and bedroom carpet
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$120
Nancy S.
07/2013
5.0
carpet cleaners
+ -1 more
I had them clean the living room, dining room, stairway and the upper hall. There were a couple of areas that had some bad stains and they worked very hard to get them out. They did what I paid for. It was okay. I think that it was a good price for the work that they did. I would say that they did a good job. I have an off-white carpet. They came out when they were scheduled and I do not recall any problems. I do not know if I would use them again.
Description of Work: AAA Chem-Dry cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
richard G.
05/2013
1.0
carpet cleaners
+ -1 more
They were several hours late for appt. Supposedly gave me a can of spot cleaner "free" If I gave them a AAA rating on Angies list!
Description of Work: Cleaned carpet
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Anne P.
04/2013
5.0
upholstery cleaning
+ -1 more
The price was low. The workers were cordial and efficient. They noted some spots on the floor, one which was particularly troublesome. We didn't ask them to clean it but he demonstrated his cleaning products on it and it was quite successful. It didn't entirely remove the stain but it worked better than anything else we had tried. That was something extra that he did that he didn't have to.
Description of Work: AAA Chem-Dry cleaned some upholstery for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim C.
04/2013
5.0
carpet cleaners
+ -1 more
They arrived promptly and got to work right away. The process went very well and very quickly. They cleaned both the upstairs and downstairs of my home (~1,000 square feet) in under an hour. He spot treated my basement for pet stains which worked extremely well. Very experienced team. I was very happy with the outcome.
Description of Work: Carpets including stairs cleaned throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
BLAINE M.
03/2013
1.0
carpet cleaners
+ -1 more
I was talked into spending way more than I anticipated. Thought it was avg results
Description of Work: I wanted three rooms done. he said the rooms were larger Sq ft that he was allowed to do. that I could have two rooms. this is a small 1950's BC rambler no sq ft was mentioned when I made the appt.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$250
Marian P.
02/2013
2.0
carpet cleaners
+ -1 more
When they first did the cleaning and it was wet, it looked fine. He kind of pushed me into doing a review immediately. And it did look nice when it was wet, but I will not use the again.They didn't have a lot to do, I don't have dog problems and there were no spills or anything, it was just soiled and needed a cleaning. There were two fellows who came out and they were friendly enough but it didn't turn out to be what I expected. It was nothing to write home about.
Description of Work: I used AAA Chem Dry to clean my carpets. I had a $99 deal.
Rating Category
Rating out of 5
quality
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$99
MICHELE H.
12/2012
3.0
carpet cleaners
+ -1 more
They made an appointment then called again to reschedule, which was ok with me because I had the whole week off from work. He was very polite and stated he could get the whole carpet clean plus remove the stains with special treatment. I had a traffic area that didn't get very clean. He said just before he left that the fibers were worn and couldn't get clean. That could be why, but in the estimate he said that he could get it clean. 2 of the 4 stains came clean. He told me that the solution he put on those 2 stains that didn't get clean would make the spots disappear after about 24 hours, but after that those 2 stains were still noticeable . The juice and dirt stains came clean but a coffee stain and an unknown stain underneath a lazyboy chair didn't come totally clean . The quality of the job was not what I expected, so next time I will call a different company that uses a different technique or do it myself,
Description of Work: Carpet stain removal (4 stains), carpet cleaning (4 rooms), carpet protecting treatment, sold 2 cans of stain removal.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$220
Jon O.
12/2012
4.0
carpet cleaners
+ -1 more
I purchased the deal through Angies list. I waited several months and then called them to schedule. They were very responsive and scheduled very quickly and at a time that was convenient for me. They arrived on time and were very thorough in their cleaning. They picked up after themselves and I was very happy with the results.
Description of Work: They cleaned carpets in my townhome. I pre-purchased a number of rooms and then they added some cleaning at an additional cost. I hadn't expected to spend the additional money and my Fiance asked if it was okay. It seemed somewhat expensive to add the additional rooms but they were pleasent and professional. It was not worth trying to figure out if it was fair or not.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Justin H.
12/2012
5.0
carpet cleaners
+ -1 more
Great job. Quick, efficient and looks great.
Description of Work: Cleaning of carpet in 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathleen N.
11/2012
1.0
carpet cleaners
+ -1 more
They came and cleaned an area rug in the living room and the carpet in our family room. They were in and out in less than 1/2 hour, but the carpets looked good- for a while! Slowly we noticed stains reappearing, even in the family room which was block off from our dog and only walked on over a runner to the bedrooms. Because it was gradual, and because we didn't really check the family room often, we didn't notice right away how the exact same stains that had disappeared in July were back again in September. I called the company in early October and they agreed to come back to take care of the problem. However, they arrived before I was able to return from an appointment (this was prearranged), and left without doing ANYTHING!!! I had to call them and they claimed that the stains were NEW and that they had "smelled urine" in the house. This was ridiculous. We are very careful with our dog, and if there were any odors, it was from the OLD stains. They offered to return for about $179, which I was appalled at. This was less than 3 months after cleaning, and old stains had reappeared even in an unused room. I feel that their cleaning was cosmetic at best, and was not a deep cleaning that I was led to expect. I WILL NEVER AGAIN USE THIS COMPANY, AND I WILL ADVISE EVERYONE THAT I KNOW TO AVOID THEM. THEIR WORK IS SUB-PAR AND THEY ARE NOT AN HONORABLE COMPANY WHEN TOLD THE CLEANING WAS INEFFECTIVE.
Description of Work: I paid them to clean an area rug and the carpet in our family room.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
mary H.
10/2012
5.0
oriental rug cleaning
+ -1 more
I purchased 3 coupons for this as an Angie's list big deal and called late in the redemption period to schedule. They honored my coupons even though I wasn't able to schedule in the redemption period. They called promptly, called when they were on their way, arrived on time, cleaned my rugs thoroughly and completely. Very professional anf my rugs look great! I would use them again.
Description of Work: I had 3 large oriental rugs cleaned and had extra protection applied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
JOAN G.
10/2012
5.0
carpet cleaners
+ -1 more
The person that came was very pleasant and thorough. He did a little extra for free. The quality of the work was excellent and has held up very well. We would definitely use them again.
Description of Work: They cleaned one set of stairs, hallway, a basement room, and 2 or three bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Fred W.
10/2012
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
You can't go wrong with these folks, they do really good work.
Description of Work: They cleaned 3 rooms and an oriental rug. I had them do my carpeted steps too and the charge was minimal.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning
FAQ
AAA Chem-Dry is currently rated 4.2 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
AAA Chem-Dry accepts the following forms of payment: Check