Advanced Roofing & Siding, Inc.

We used Advanced Roofing and Siding to re-roof our suburban Minneapolis home after a recent hailstorm. They did a very professional and high quality job. Andy was our sales contact. He was a joy to work with. He did what he said he would when he said he would do it. Clean up was great. They had the whole roof done in one day starting at 7 am and finishing around 5 pm. They pulled a permit and the city inspector gave them the thumbs up. We have since hired them to do a unrelated external repair not related to the storm.

Communication from Ryan was excellent. He got me on the calendar quickly, the materials were delivered exactly when he said they would be and the job and clean up was done in a day.The clean-up was excellent with no debris or nails left behind.

I was in the market for a new roof for my home so I started calling around local roofing companies. Stacy from Advanced Roofing came out the same day I called for a bid and inspected my roof and found there was wind/hail damage from the storm we had in May around my area and recommended I call in insurance. Insurance covered the work and Stacy and his crew got it all done in a day. I walked around and inspected the roof and haven't found any issues or damage to the gutters from the work done. The roofing crew did a great job cleaning up around the house as well. I haven't found a single shingle anywhere or any remains of my old roof. Stacy was sure to follow up to see if I was happy with the service after the job was complete. GAF Timberline shingles were installed, that come with the great warranty, all vents were replaced with quality material. Stacy has been very responsive to my texts/calls/emails during this process so you don't have to be sitting in the dark, he will answer your questions. Stacy and his crew scheduled the job for last Friday and dumpster showed up day before. Everything was on time and went as originally scheduled. There were no delays in the project. I felt the Advanced Roofing team was very courteous and professional, clean vehicle with company logos, I would highly recommend Advanced Roofing for any work you need done on your home!

They brought a dumpster, did a great job cleaning up.

Prompt and professional. Everything was cleaned up after the job was finished. Really nice to have it done in one day. Would highly recommend Stacy Lehn and his professional crew!!

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The day of the repairs did NOT turn out anything like we were explained. First, the roll-off was not placed where we previously discussed and it caused damage to the concrete driveway. And at the end of the day after all the employees moved their cars I had several large (18") oil spots throughout our concrete driveway. I called and left a message to Andy to voice my concerns. I did not receive a call back, at about 9:30pm I noticed headlights in the driveway. When I went out Andy was pouring a white paint type chemical on the driveway. I was not informed he was going to do this and it actually made matters worse. I told him to leave and called Stacy. No answer. The next morning we went out to look at the roof. We noticed a lot of damage to the cedar siding on the house, soffit damage, damage to gutters as well as landscaping. I called Stacy again to have him come over so we can discuss the problems. During this time the city building official came to do the final inspection. Which he pointed out several code issues. The building official gave me the "correction notice" and advised me it failed and to contact the contractor. Over the next few days I left several messages for Stacy. He finally came out and we had a list of concerns for him to address. *Our cedar siding was scratched in several areas due to ladders and them throwing roofing debris down against it. *All of the gutters were bent and scratched *The soffits were damaged. *The shingles in the valley's were all ripped. *The shingles were cut to short with no overhang over fascia. *Landscaping damage. *Damage to concrete driveway. **Failed inspection due to improper venting and no kick out flashing. During the conversation Stacy was very argumentative and non-apologetic. I had to explained to him if he didn't correct the problems he wasn't going to get paid and we would hire someone to complete the job, and proceed with legal action against him. He sent out a crew to address some of our concerns. The crew showed up and again more oil leaks on the driveway and they created more damage to siding by sliding their ladders up and down. Neither this crew or the original group of workers spoke or understood English. We were unable to communicate with them and Andy nor Stacy would return our calls. After several messages left, Andy informed me I will need to deal with Stacy. After several months of calling and leaving messages for Stacy. We decided to hire a contractor to make repairs to roof and did not pay the remainder of the balance to Advanced Roofing. Since then we have sold our Oak Grove house and moved to St. Francis. Now here is the part that really concerns me and the purpose of this review. Stacy, the owner of Advanced Roofing Siding, never made an attempt to correct the damages his company created on our home. But, when he would see my wife at the local store he started out by screaming at her to pay her bill. Then it eventually progressed to insinuating he would do harm to our property if we didn't pay. So we called the police and made a report. They made contact with Stacy and for the next couple months if we seen him he would just walk passed not saying a word. Then one day he saw my wife at the store and started screaming at her calling her several names (ex. Fat F***ing Troll, B*tch...C*nt.. etc) So, we called the police again to file a report. This time we decided to pursue placing a temporary restraining order. Just recently I saw decals on the side of their trucks stating "Angie's List A+ Rated" I would hope Angie's List will look into this contractor and revise their rating. This person uses intimation and violence to scare women and homeowners. Not only did his company perform horrible work and damage to property. He is a terrible business and customer service provider. We advise stay AWAY from this contractor! I will post pictures of damage to house.

We worked with Andy, and he was on time for all of our meetings (performing estimate, signing contract, and date work was performed). Our home had organic shingles and Andy took the time to explain to us how to file a claim against the manufacturer for the class action lawsuit settlement. The other companies we received estimates from did not have a lot of background on this process. We are happy with the new roof, and we would not hesitate to work with Andy and Advanced Roofing again.

The interaction with Advanced Roofing & Siding was good, there was no problem. I think the reason we didn't choose them was, more or less, the sales people with the other company were far more thorough.

We had a wonderful experience with Advanced Roofing & Siding. We had several estimates done, and by far Advanced Roofing was the best. They were on time, cleaned up the job right away and was done right away! The salesman answered all of our phone calls and questions that we had. I will use them again in the future.

Overall experience was great. They showed up on time and kept us posted on what was going on. They started with the roof and did siding after.