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Pro Dry

Carpet Cleaning, Oriental Rug Cleaning, Water & Smoke Damage,

About us

Pro-Dry is an owner operated business that was started from scratch and built solely on referrals, making customer satisfaction a TOP PRIORITY!

Business highlights

30 years of trusted experience

Services we offer

Pro-Dry utilizes multiple cleaning systems, allowing us to tailor the cleaning process to the customer's specific needs. Low moisture extraction (Dry Foam), Steam cleaning and a unique two step process in which both systems are implemented. On site dry cleaning for fine fabrics and oriental rugs is also available. Other services include; Upholstery cleaning, on site area rug cleaning, water and smoke damage, as well as pet stain removal and related odor problems

Services we don't offer

Major flood damage (water has penetrated the walls)

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Brian D.
07/2013
5.0
carpet cleaners
  + -1 more
After the storm on 6/22 I could not find anyone that could come quickly to address our wet basement. I called Gaylen on Monday morning and he and his team were at our home by noon. Gaylen took extra steps to prevent any potential future mold/mildew problems. After the carpet and pad was completely dried he cleaned and deodorized the entire carpet. Throughout the process he and his team were focused on QUALITY and exceeding our expectations. Pro Dry has a new customer for life, in cleaning all our carpets and will be the first person called if we have any and quot;wet basementand quot; issues in the furure. Gaylen thanks for a great job!
Description of Work: Dried out our wet basement, sprayed chemicals to kill any mold/mildew that might have been starting and cleaned the downstairs carpet and basement steps. While he was here I also asked him to clean our family room, master bedroom. and steps upstairs/hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kevin C.
12/2012
5.0
carpet cleaners
  + -1 more
Gaylen and his team did a great job. I am very happy with with my carpet especially for the price. The pet areas came out excellent and the rug and quot;fluffedand quot; up well.
Description of Work: Carpets cleaned. He did to spot treatment on the areas that my dog tends to sit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Tanya E.
10/2012
5.0
carpet cleaners
  + -1 more
I was buying a foreclosure and wanted the carpets to be cleaned before I moved. I called Gaylen and we set up a time to be right after my closing was done. He was very punctual! Gaylen measured the square footage and gave me an estimate. I used the Angie's List coupon also. Gaylen and Brad worked very h****** the carpet that was very dirty and had quite a few stains. I was very impressed how hard they worked to get all the stains out. When the job was finished Gaylen told me to call him if anything wasn't satisfactory after the carpet dried. I have not had to call him! I will definitely be using Pro Dry again!
Description of Work: Cleaned the carpets in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

terrence W.
09/2012
5.0
carpet cleaners
  + -1 more
I called the company ( Pro Cleaning) and set up an appointment for them to clean the carpet on my new home on 09/11/2012. They were on there on time and start working immediately the crew was very friendly which is a plus they also gave me a discount for getting them through Angie's List. I would deffinately use them again and would recommend them to anyone who asked.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from Pro Dry
Member's new home is in Mankato

Julia H.
08/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a good job on some tough stains (ground in dirt) on our carpet rugs. They suggested turning the rugs to change the wear patterns which was a great idea... They were easy to contact--and were able to provide the services within a much more reasonable time than the other companies contacted. Very reasonable price for all the work done.
Description of Work: Cleaning of our stairway carpet, large carpet rug, runner, and 2 large oriental-type rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165.66

Jackie L.
08/2012
5.0
carpet cleaners
  + -1 more
Very well priced, good work.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

FRED K.
08/2012
4.0
carpet cleaners
  + -1 more
They did a nice job. They are very personable and I think they wanted to represent their company by doing a good job. We will probably have to have it done at some point in the future. It's good to have it done more frequently and since it's new I want to keep it clean.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquelyn R.
05/2012
5.0
carpet cleaners
  + -1 more
It went great! Called and made an appointment in no time. Stairs and pets favorite spots came-out clean. These are tough spots that other carpet cleaners weren't able to get clean.
Description of Work: Cleaned the rug in living room, family room, bedroom, hallways and stairs in a family with a large dog (Golden Retriever), making the job especially tough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Diane C.
02/2012
5.0
carpet cleaners
  + -1 more
They don't use water, they use chemicals instead. They can get out tough stains, they do a great job. You do not have to schedule far in advance. Any time I've called them in the past, they've been able to get me in that week.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Dry
Where as we do offer a true dry cleaning process, most of our cleaning systems do use water, just far less than most other companies. The process we used for Member was a low moisture (dry foam) cleaning process which dries extremely fast.

NICHOLAS S.
05/2009
5.0
carpet cleaners
  + -1 more
We have used this company several times for a variety of jobs. We have a dog who is not well trained so we are constantly dealing with urine stains and smells. The company is run by Gaylen Berg and his business partner Brad. They do the work themselves and are thorough and professional. They are both personable and friendly They are straightforward about what they can and cannot do. They work primarily through referrals and that is how we found them. My wife and I highly recommend them. Note: the price reflects a special 15% anniversary discount they offered earlier in the year.
Description of Work: Pro-Dry cleaned the carpets in 3 main level rooms, a couch, a flight of stairs, an upstairs hallway and 3 upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

    Contact information

    100 5th Ave NE, Norwood Young America, MN 55397


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Dry Cleaning

    FAQ

    Pro Dry is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Pro Dry accepts the following forms of payment: Check
    Yes, Pro Dry offers free project estimates.
    No, Pro Dry does not offer eco-friendly accreditations.
    No, Pro Dry does not offer a senior discount.
    No, Pro Dry does not offer emergency services.
    Yes, Pro Dry offers warranties.
    Pro Dry offers the following services: Pro-Dry utilizes multiple cleaning systems, allowing us to tailor the cleaning process to the customer's specific needs. Low moisture extraction (Dry Foam), Steam cleaning and a unique two step process in which both systems are implemented. On site dry cleaning for fine fabrics and oriental rugs is also available. Other services include; Upholstery cleaning, on site area rug cleaning, water and smoke damage, as well as pet stain removal and related odor problems
    Major flood damage (water has penetrated the walls)

    Contact information

    100 5th Ave NE, Norwood Young America, MN 55397


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM