Benjamin Franklin Plumbing

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He could not do the repair but charged me anyway.

Both jobs well done.

They where great. Early and wasted little time

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They were both wonderful!! Very pleased with their punctuality, service and kindness. Our dogs loved them too and that's always a good indicator of character. I would definitely use them again. The price wasn't bargain basement, but was affordable and worth the security and quality.

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On time with no problems and only opened one small section of drywall to locate the leak.

They were very good. They were very clean. They were dressed very well and were very professional. They wore covers on their boots. The price wasn't completely outrageous. They were very responsive.

Gary the plumber was quick to arrive on Saturday evening after supper (when several other local companies wouldn’t come out). He was reassuring, careful and thorough. The emergency call cost seemed a bit high ($189.00 plus price of work) but was well worth it!

With a name like Ben Franklin, you'd think they would be honest. I called them to help me determine the cause of high water usage in our home. It was a leaky toilet, that needed to be replaced. The service technician came over, told me to call the city to find out why I had such an enormous water bill, looked at some other issues (needed a new faucet set for my tub), and said he'd be glad to come back out another time (meaning I would have to take another day off work) and take care of those things, for an additional $189.00! For almost $200.00, he did NOTHING. Is this common practice to charge for just looking then charging a second time to do actual work?? What a racket. I would NEVER use them again.

they were here on time and did a very good job.

We had them come unclog our basement drain, their service lasted less than three weeks and the drain was clogged again. When I called and explained that the drain was clogged again I was told they could come back and look at it again for another service fee, but otherwise they couldn`t do anything further. I was very disapointed in their service and would never use them again. We used B and B Sewer and Drain to unclog the drain AGAIN, they were over half the cost of Ben Franklin and the drain has been fine ever since (7 months).

They are on Angie's List. They are punctual. It's like other companies and it depends on who comes. They do good work, but they are pricey. Their punctuality is good because if they come late, they give it to people for free.