Get matched with top drain pipe installers in New Germany, MN

"Greydon was very responsive and communicated well when I need my main drain cleared of roots. He was very fair on his pricing and was willing to setup a time that worked best for me. Highly recommend and will be letting all my neighbors and friends know about him."

"I am a 76 year old woman who lives alone. I have three bathrooms in my home and called Boevaag Plumbing to repair one of the toilets. The service on August 22, 2024, was a replaced fill valve and flapper and the cost was $195.00. As long as the plumber was already onsite, I asked him to look at a second toilet that I thought might also needed a new fill valve and flapper. The plumber confirmed that was needed and asked if I wanted him to go ahead and do the repair. I asked him to do so. I naively did not ask what that additional repair would cost and assumed it wouldn't be another $195 as he was already on site. The plumber was very nice and left my home in clean condition. On completion of the second repair, I received a bill of $390! I was speechless and just wrote out a check. I wrestled for a couple of weeks with whether or not to call just to communicate my thoughts. I decided to write it off and never make the same mistake again. Shortly after the repair, the second toilet was giving me some problem. I called Boevaag and Jeff came out, at no charge. He found a piece of plastic in the new part that he thought was the culprit. A few weeks later the same issue presented. On December 5, 2024, I called Boevaag and told them the issue had not been resolved. Joe said he would get back to me. I called again on December 13, 2024 because I had not heard from Joe, left a message and Joe texted back, "Yes, you are on our list. With this cold weather we have been backed way up." With Christmas and the new year coming up, I chose to wait to hear back. Today is January 6, 2025. As I have not heard back, I called and talked to Joe. Joe assumed Jeff had followed up and resolved the issue. As that is not the case, I offered to accept a $150 refund and I would hire someone else to fix the problem. Joe said he would talk with Jeff to get the problem fixed and he hung up. I know plumbing repair is expensive and I may be wrong, but I feel, as an older single woman, I was taken advantage of. Joe has no customer service etiquette. He is rude and condescending. NO....I would definitely not recommend Boevaag Plumbing."

"Every aspect of my experience was positive. The team came when they said they would and did exactly what they said they’d do for the reasonable price quoted up front. They were very patient and responsive to my questions; taking time to explain the things I didn’t fully understand at first. They were respectful of both my home and my pets. I’d definitely use them again and will recommend them to family and friends."

"Finkens is amazing! They are easy to get a hold of, appointments are easy to schedule. Great softeners and maintenance! We've used Finkens for years and highly recommend their company!"

"Charged $1,000 for less than an hour of work with no material. I will NOT hire again."

"Worst company that I have ever worked it. In my experience, plain dishonest. They have not only made a terrible job on my furnace installation (which replacement need was questionable - my mistake of agreeing to it), they also damaged my perfectly working AC. Now, they are giving me the run around for 4 months to refund the AC damage. I've been calling multiple time per week and also went in person to their office. Before wasting your hard-earned money, pay them a visit at 9609 Girard Ave S, Bloomington, MN 55431 and get inside the office, then make your decision."

"Small customers are a no-go for them. Of course, we did not know this until weeks after being in email correspondence, sending them photos of ideas, having them out for a site visit, and receiving a written quote for work from them. They wasted our time in a colossal way. If your job isn't going to make them $$$, don't bother contacting them and if you do contact them for a job, be ready for your verbal estimate given at the site visit to be quite different that the written one. We know how to hire companies and others have the foresight to be honest and not waste time - if the job is too small, they just say so at the initial contact point. Not this business. They will waste your time and then after weeks of discussion and effort on everyone's part, just say, "No thanks. We can't make enough money from your job." And you are left wondering, "What just happened here?" This occurred after we asked them why their written quote was $600+ higher than the verbal estimate they gave at the site visit. When we asked them why, their response was to walk away (politely, of course, but still...). Most businesses give a verbal ballpark and when the actual written quote comes in, it's within range of that verbal quote. Not the case here. There was nothing in the ballpark of the initial verbal quote. So that is confusing too for a potential customer. And when you ask "Why?" rather than discuss more, they bolt. While companies need to make a profit, and we understand this, Groundworks just does not show respect for the "little guy" needing a small job done and apparently it is okay to waste peoples' time and make believe they matter as a potential customer. PROS: When they did come for the site visit - they were on-time. Their email response time was good too. And, Gary is friendly and helpful. He was able to see some grading issues we needed to correct, which we appreciate. CONS: The level of professionalism of treating a customer's time respectfully is absent. Be forewarned, verbal quotes may vary widely from written ones. OVERALL: We won't be looking to them in the future when we DO have larger jobs. So short-sighted. We won't be recommending them either."