Twin Cities Finest

They did a horrible job. They did not get the vacuum hooked up to the furnace correctly. Dust and debris was blown all over the house. I inspected the work with a camera. It doesn't look like they are clean at all. The "A" coil in the furnace is clogged now. I reached out to the company and they have not responded. I did request a refund and they have not responded. I am going to hire a different company to do the work properly. I would not recommend them at all.

Dylan came to my home to clean up a few items from the previous work done and he was amazing. I now have clean duct work and a dryer vent. If you hire Twin Cities Finest, request Dylan and you can't go wrong.

Amazing service and excellent communication!

If you're looking for the best look no further I was in carpet installation floor covering of every kind for many years and I have never found a finer service who had done a better job at cleaning my carpeting throughout the home then twin cities finest highly recommend should you need carpet cleaning of any kind this is your company I promise!!!...

Travis did an excellent job. Due to pet urine issues, I had been contemplating getting new carpet. While not cheap, Travis saved me a bundle by treating the problem area with enzyme, then scrubbing the carpet, and finally topping it off with a deodorizer. My house no longer has that embarrassing smell. I'm very grateful and would ask for Travis again for future carpet cleaning.

Used the 3-room coupon from a mailer, and Austin did a fabulous job!

I searched Angi and found this Company. I used them due to the great reviews. We are very disappointed. We paid $650 for carpet (no furn moving) and upholstery cleaning. We called them back the next day because our plush carpet would not come back up after they cleaned, our sofa has a stripe on it and some of the carpet didn't come clean. And the carpets were soaking wet after 12 hours. They were very responsive to my email and sent the technician back out. He's clearly paid on commission because he ask for additional $$ to redo our carpet!! He went over the plush carpet but did nothing else. He refused to redo the sofa. I used Resolve and did a better job than the technician. To their credit, the Manager asked to return again, which I refused. Two times is enough. I will never use this Company again. I can't believe I what I paid for this and wish I wouldn't have used them. I have a friend that decided to use Stanley Steamer after my experience and her (older) carpet looks great.

Marty did an excellent job cleaning our carpet , I would definitely recommend him and Twin Cites Finest!!

They were Outstanding. I have used them in the past. They were prompt, professional, explained everything and gave an accurate price. I am recovering from a left arm that was fractured in two places when I tripped over one of my Labradors. A lot of things I could not do with the furniture, etc. Derek Holoway and Austin Webber were outstanding technicians. They assured me they could take of all, and they did. I live alone with my Labradors and I had a hanging globe light with a bulb out. I could not lift my injured arm high enough to do the replacement. Austin graciously did it for me. I definitely recommend them

Arrived within window. Explained process very clearly. Was patient answering questions. Gave honest assessment. Explained prices and optional upgrades and extras upfront and explained why they were offered, without pressuring me. Would hire again for sure.

I have just experienced the best customer service that I have ever received from a business. Austin came out to clean our carpets which had been damaged by dog urine. The first time Austin came out he said that he would come out again for no additional cost if we still smelt the dog urine. Austin came out a 2nd time, a 3rd time and a 4th time. As it turns out, the urine had saturated the carpet pads and we will need to get new carpeting. You have heard the goal of businesses to “meet and exceed customer expectations.” I never expected that Twin Cities Finest would have Austin come out four different times to try to fix our problem. I now have a carpet cleaner for life and would recommend this company’s services to anyone and everyone who needs superior carpet cleaning and exceptional customer service.

Adam was thorough and explained everything. Got a ton of stuff out of the vents!

Cleaning went amazing. Technician was very upfront and honest about pricing and how the cleaning was going to be done for both services. He also showed me before and after pictures of my duct work and the carpet I could see it change back to clean!

I absolutely love the work that they did. The technician was very nice, professional, and knowledgeable. They gave me the price after they did a walk through of my home and before they began the work. They gave me a breakdown of the pricing and the process it would take to clean both my air ducts and carpets. I will definitely be having them back!

Do yourself a favor and hire a more reputable Carpet Cleaning company. They do not honor their warranties! We had them out to clean two rooms. The ad said "Carpet Cleaning - Up to 3 rooms, up to 200 square feet per room". We didn't have 3 rooms; but we asked how much it would cost to do the stairs. Well that was going to cost triple what the two rooms cost. Why? - we have two steps a landing, ten more steps, another landing, then two steps and another landing. Each landing was going to cost $30 and the steps were $10 each. So, that was going to be another $250; plus the deal he already had with only having to do two rooms instead of three! We figure, two small rooms for $100 without taxes, trust me you're NOT saving money with Twin Cities Finest. At first it looked like they did an ok job. However, when we inspected the areas after the carpet was dry, we noticed they had skipped one area completely and two other areas were not cleaned! I called them to request the warranty work; they never responded! Brent Gottlieb, Owner Twin Cities Finest LLC, info@tcfinest.com, 612-999-4508. Twin Cities Finest = notifications@housecallpro.com. Not even a call back. I emailed them and sent pictures. Nothing! However, now they are contacting me for repeat business! No! - you have got to be kidding. I would recommend contacting another carpet cleaning service because of my bad experience, and experiences I have heard of from others.

Fabulously. Austin was polite, very neat, explained everything he was going to do, and told me how to treat future kitty throw-ups (he has a cat with extra toes, too!). And he is a fast worker! I will use Twin Cities Finest again!

Happy with the result. Austin arrived on time, laser-measured the areas we wanted cleaned, and provided an estimate. Once we confirmed the estimate, he spot-checked for problem areas, cleaned all of the carpets, and then gave us some advice for things to keep an eye on based on what he had seen. The price was reasonable and it was easy to get on their schedule.

I had just replaced my air filter before this guy showed up. The guy took around an hour an 20 minites TOPS. When he was done, I had a strange feeling that he didn't get that much dust (my home was built in the 40's and I hadn't cleaned the vents since I moved in (5 years worth of dust at LEAST)). I kind of just brushed it off thinking to myself "they're the pros and they know what they're doing". I was curious to see what the vents look like after. I excitedley opened up my air vent to experience the satisfaction of seeing cleaned out vents. Boy was I wrong. I was shocked! They basically just blew the dust around and my new air filter was now FILTHY. To make a long story short, you can do the job better by yourself with a shop vac. What a waste of time and money!

Very well. All that we asked for was done very professionally. Since we have had them before I asked about spots in particular. Most spots were removed with the normal cleaning. A few spots needed extra attention which was done.

Adam and Jim did a great job cleaning our ducts and carpet. Professional and thorough.

carpet cleaned main level and basement

It was excellent! Marty was very friendly, conscious of our senior citizen status and fixed income. He tailored a plan to fit our budget. He knows carpets and how to clean them properly. Very knowledgeable professional and hard working. Our carpets have not looked this good since they were new. All stains removed and extra care given to high traffic areas. We used the four letter word company last time, C***, Marty was able get dirt out of the areas that they said could not be removed! Marty is the best and look no further than Twin Cities Finest to get the most for your money there are less expensive contractors out there, but they can't touch the job done by Marty at TCF....Quality Service....Outstanding Cleaning!

Before starting Adam Ihde did a walk through with me and explained the process. He answered my questions and did an excellent job. He finished our son's room first as we requested and was kind and patient with all of our pets. We will use this company again and tell our friends as well.

it went great. When the worker knew he was going to be running towards the latter part of the time window he explained what was keeping him; he needed to clean all of his equipment extra thoroughly because of the nature of the previous job. He was professional, explained everything that he was going to do, and gave options for areas that were more soiled or had more wear and tear

Great experience. Easy to schedule the time that worked for me. I was even able to change my service that was performed the day of the service. Technician was very helpful and honest about what would be done, what didn't need to be done, and how much it would cost.