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SOS Drain & Sewer Services Inc

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

SOS Drain & Sewer Services, Inc. is a drain and sewer cleaning company serving the entire Minneapolis and St. Paul, MN, metro area. We have been cleaning all types of drains and pipes, big and small, since 1941. We specialize in drains and sewer lines, and we provide video inspections for residential, industrial, and commercial customers. Our experienced drain cleaning rechnicians are dedicated to providing our customers with excellent services. SOS Drain & Sewer Services specializes in: • Clogged drains, high pressure jetting • Pipe thawing • Root removal • Line location • Preventative maintenance programs • Video documentation From water heaters, sump pumps, or line services, we are skilled and capable of resolving all drain issues. Our friendly, clean, courteous, and reliable service men provide you with reliable service with low rates. Our trucks show up fully equipped and we are fully insured with excellent Better Business Bureau ratings. Call SOS Drain & Sewer Services today for an appointment.

Business highlights

84 years of trusted experience
Emergency Services Offered

Services we offer

Drain & sewer cleaning, interceptor & storm basin pumping, video inspection & locating, frozen line thawing, preventative maintenance program & design

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 576-600 of 615 reviews

Greg K.
03/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Laundry tub drain in clogging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judy C.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out on Sunday morning to fix plugged floor drain. We were very happy with quick response, service man called to confirm appt, and updated us when he would arrive!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

VERYLE & DEONNE H.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Defrosted a frozen sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Connie H.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: I had a leak in my pipe they had to chop out the cement on the floor they came out 1 day & fixed the pipe, & came back to 2 weeks to cement over the pipe. They did a very good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
Thank you for writing the wonderful review for our company. We look forward to future business with you and hope that you continue to use SOS for any of your drain and sewer needs.

Greg K.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged kitchen sink drain down 25 feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from SOS Drain & Sewer Services Inc
We are so happy to read that you were happy with our work and company! We look forward to helping you with all of your future drain and sewer needs.

Brandon R.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Checked and cleared main drain. They did a grwat job and cleaned up the work area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from SOS Drain & Sewer Services Inc
We are so happy that you were pleased with our service and that we were able to fix/clean the main line for you. We look forward to future business with you.

Kathy F.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Basement drain backed up. They came quickly. Performed efficiently. Very nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
We are so pleased that we were able to help you out with backed up drain. We look forward to your continued business and hope that the rest of your week goes well.

Debra S.
06/2014
3.0
sewer cleaning, drain cleaning
  + 0 more
unknown
Description of Work: Unplug a main sewer line. Only Partially successful.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$200

Response from SOS Drain & Sewer Services Inc
Hello [member name removed], We would first like to apologize for what appears to have been a less than satisfactory interaction with our company SOS Drain & Sewer. However, we are trying to locate you in our database and have found no record of our time with you and there appears to be no history of you or this address anywhere on file. We are talking to our technicians as well because we of course want to get to the bottom of why it was such a bad job. If you could please double check the date of service and or remember the technician's name it will help us a lot in getting to the bottom of this.

Joshua H.
06/2014
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
We are so please to hear that you were pleased with our service! We look forward to business with you in the future.

Mary M.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Unplugged kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SOS Drain & Sewer Services Inc
Thank you for the wonderful grade! We are glad that we were able to exceed your standards! We look forward to your future business.

Robert S.
02/2014
5.0
plumbing, drain cleaning
  + 0 more
See above review.
Description of Work: I had a blocked kithcen drain. Tried a gallon of Drano but no luck. Checked Angie's List as always, then called SOS Drain and Sewer to get help. Jeff, the owner, answered the phone himself and said he would stop by that night after his last job (Saturday night) to evaluate the situation and then we would go from there. He stopped by as promised and took a thorough look at the situation, then concluded my drain was most likely frozen due to its proximity to the outside wall, the wall temperature (from feeling it), the long period of extreme cold weather we've been having, etc, etc. HE REALLY KNEW HIS STUFF! He said he would be willing to come back the next day (Sunday) if I wanted. He had just finished an earlier job and needed different tools to fix a frozen drain than what he had in his truck. He then told me how I could fix it myself (a few "tricks of the trade") and said if I tried that, I could save several hundred dollars. I did exactly what he told me and it worked great! Bottom line is Jeff was very responsive, extremely helpful, extremely professional, and told me a frozen drain trade secret that allowed me to fix the problem myself...ALL AT NO CHARGE! SOS Drain and Sewer is awesome beyond description! They are the nicest, most professional, HELPFUL business I have ever come in contact with! I know this reads like I'm related to this guy or something, but I had never even met him before this Saturday or had never done business with SOS before in my life. Believe me, I sure will from now on! Your "A" rating is well deserved. It should be a "A+++++"! THANKS JEFF!! YOU ARE AWESOME! MY DRAIN IS CLEAR AND I'M "BACK IN BUSINESS"!!! WOOOHOOO!!! :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
What a wonderful review! We are so pleased that Jeff was able to help you out of this jam and in the process also made you want to stick with us for future jobs. It does our heart good to know that our customers become as loyal to us as we are to them. Enjoy your unfrozen line and call us with any future drain and/or sewer problems!

Patrick L.
02/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Fixed a drain in my laundry room that had hardened blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SOS Drain & Sewer Services Inc
So happy to hear that we could help you! Thank you for the great grade!

Karen M.
11/2013
5.0
plumbing
  + -1 more
N/A
Description of Work: I used SOS Drain & Sewer Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
Thank you for your business, happy holidays!

Tony S.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: More of the same. Professional, friendly, competent. 3rd time calling them, would never use anyone else again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
Thank you for your continued business. We're happy to have been able to help!

Marj B.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: We have called SOS two different times , one time for drain cleaning and another time for main line sewer cleanout. Both times they arrived when they said they would, performed successfully and we felt they were reasonable priced. We would definitely call them if we need their services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie L.
03/2013
5.0
plumbing, drain cleaning
  + 0 more
See above.
Description of Work: Drain began to back up in the evening. Called SOS and made an appointment for the next morning. Service person came early as there was a cancellation. Main Erin cleaned. Everything was explained thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from SOS Drain & Sewer Services Inc
Thank you for calling us to clean your main line! Its good to hear everything went well and was explained thoroughly,

kyle B.
03/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
.
Description of Work: We had a clog in our main sewer line to the street. Company #1 came out, worked on the line for 5 hrs, got their snake stuck, charged me $99 and left, leaving me with their snake still in my drain. The next day company #1 came back and fed their camera into the line full of water, couldn't see anything and told me sorry but you are on your own. After checking the list again, we decided to give SOS a try. Marty came out and within 15 minutes removed the snake company #1 had left behind. Marty was able to run his snake all the way to the cities sewer hookup and also unclogged the floor drain in the basement. The basement was a mess from the drain issues before Marty arrived, but you would never have known once he had completed his work. Thanks SOS!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
We have had much success when asked to give second opinions. We have seen many occurrences where homeowners have been told their line is broken and needs to be dug up, or foreign objects have been left/ broken off in the line. Many times we have retrieved objects or cleaned through an entire line when the customer was told previously that their line was broken. We're happy to hear Marty was able to retrieve the broken snake, and thoroughly clean the line. Thank you for your business!

Janna Q.
11/2012
5.0
plumbing, sewer cleaning
  + 0 more
Overall a very good experience.
Description of Work: Our tech was Adam. Very efficient and knowledgeable. We had a maintenance cleaning so there was no actual drain stoppage. Adam said he ran into some roots but they cleaned out nicely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from SOS Drain & Sewer Services Inc
Thank you for choosing SOS for your preventative maintenance! Its great to hear you had a positive experience with Adam.

Betsy H.
09/2012
5.0
plumbing, drain cleaning
  + 0 more
Went great.
Description of Work: I called SOS because I wanted to get help with a sewer gas smell we have in our home. The person I spoke with was extremely knowledgeable, asked me many questions to try to diagnose the problem, then referred me to another plumber who he thought could help since the problem didn't require drain cleaning. I greatly appreciated this help and would certainly call SOS if I needed their services.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
Thank you for your call. I'm glad we were able to point you in the right direction. Good luck!

DONNA L.
05/2012
5.0
plumbing, drain cleaning
  + 0 more
See above.
Description of Work: Drain backed up in basement--super gross. Called and Jeff called me back in less than 15 minutes. Randy came out soon after and fixed the drain efficiently and it did not cost a fortune. Would definitely call SOS again for future issues!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Response from SOS Drain & Sewer Services Inc
We are happy to hear Randy was able to get you all fixed up in a timely manner. Thank you for your business, and your referral.

kathleen S.
05/2012
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
.
Description of Work: Had a sluggish drain, called SOS. Randy came out the same day, unstopped it, checked other drains, explained why service was not needed on them and how to open the drain stopper. He also cleaned the main drain to the street. He listened to me, responded appropriately, cleaned up, and was genuinely one of those "good people" you love to have take care of a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
We're happy to know that Randy was able to listen to your concerns and rectify your problems. Thank you for your business, we really appreciate it.

Leigh S.
12/2011
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Had a nasty drain back up in our basement laundry room on a Sunday night. Called this service because we found them here and they called back immediately and were out in an hour. Marty was great and cleared the problem up in no time. He was up front about charges and we felt they were reasonable. The rate for after hours service was only $50 and that was worth it to us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
We are happy to know Marty was able to tend to your needs quickly in an emergency. Thank you for your business.

Marceil L.
11/2011
5.0
drain cleaning
  + -1 more
Great job.
Description of Work: Cleared main drain in laundry room and bath tub. Did great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from SOS Drain & Sewer Services Inc
Thank you for your business, we really appreciate it!

Kathleen N.
08/2011
5.0
drain cleaning
  + -1 more
See above.
Description of Work: Floor drain in laundry room was backing up. Before I could talk to my husband, he had called Roto Rooter, but I checked Angie's List and called SOS and explained what was going on. The Roto Rooter guy left an estimate of $265 for the first 2 hours, and said we needed to clean the drain out to the street. Randy came soon after, took a look, said it WASN'T the main drain. He cleaned the floor drain from the laundry to the main drain, tested it, and was done in less than 1/2 hour. Very friendly, efficient, and even fixed a running toilet on the way out! No doubt I will call them again is the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SOS Drain & Sewer Services Inc
Thank you for the opportunity to service your floor drain. We're happy to hear Randy was able to remedy your problem.

kate S.
04/2011
5.0
drain cleaning
  + -1 more
fine
Description of Work: checked four drains and cleared two of them. Lots of effort involved in getting the tub drained. He was polite, clean and on time. The bill was what they said it would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from SOS Drain & Sewer Services Inc
We take pride in giving accurate estimates up front. Thank you for using SOS!

Contact information

4825 Hanover Rd, MOUND, MN 55364

http://www.sossewer.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Home inspection,
Septic Systems

FAQ

SOS Drain & Sewer Services Inc is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

SOS Drain & Sewer Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, SOS Drain & Sewer Services Inc offers free project estimates.
No, SOS Drain & Sewer Services Inc does not offer eco-friendly accreditations.
Yes, SOS Drain & Sewer Services Inc offers a 10% senior discount.
Yes, SOS Drain & Sewer Services Inc offers emergency services.
Yes, SOS Drain & Sewer Services Inc offers warranties.
SOS Drain & Sewer Services Inc offers the following services: Drain & sewer cleaning, interceptor & storm basin pumping, video inspection & locating, frozen line thawing, preventative maintenance program & design
Ask for details

Contact information

4825 Hanover Rd, MOUND, MN 55364

http://www.sossewer.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM