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Rigels, Inc.

Appliance Repair, Appliance Sales and Installation

About us

Locally & family owned.

Business highlights

79 years of trusted experience

Services we offer

Appliance repair & sales including laundry pairs, dryers, washers, kitchen sets, beverage, cooking products, dishwashers, ice machine, microwave ovens, refrigeration, ventilation, wine coolers & air conditioners.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
17%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-12 of 12 reviews

Patty P.
12/2023
5.0
appliance sales
  + -1 more
I have replaced four appliances with Rigels in the last couple years. I will never go anywhere else, these people are extremely knowledgeable, professional and really kind and caring. AND they are there for you down the road, whenever you need them, the personal touch you don't get with a big box store. So thankful for Rigels!!
Description of Work: Replaced a washer, dryer, fridge and dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danny S.
06/2017
5.0
appliance repair
  + -1 more
Punctuality, professional.
Description of Work: Replaced ice maker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Dean H.
05/2017
5.0
appliance repair
  + -1 more
excellant job
Description of Work: washer repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

jeff G.
03/2017
4.0
appliance repair
  + -1 more
I was very happy with the service, getting it repaired before Thanksgiving was very important.
Description of Work: Repaired intermittently working burners.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie E.
09/2015
5.0
appliance repair
  + -1 more
They are very good and neat. They also call ahead and are pleasant to work with.
Description of Work: They repaired our dishwasher and stove - this includes parts and labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeannie & Dale R.
08/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Checked basement refrigerator because it wasn't cooling. The freezer was not cooling because it was froze up. He didn't replace anything. The repairman had to thaw out coils. He borrowed my hair blow dryer to quickly thaw. Left the dryer and extension cord sitting in a little puddle of water. I gave him a pail and rags but he didn't use them | |I had checked in with him à nd he said had everything so I said I let you get to your work then. | |I felt the main floor refrigerator was not as cold as should be. So after thd basement was done, He checked the kitchen one. The one in kitchen didn't take but maybe 10 min. and didn't have a problem. | |The overall B grade was due to the mess left in basement referring on professionalism and high cost. The repair people should clean up any of their messes. I think that's just part of their job. | |He was polite and quick. |About $135 for 30 min or less...thought the charge was expensive but was glad to have help. | | |NEXT time I have trouble I will 1st unplug the fridge for 24 hours and then plug in again and see if the problem is fixed. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Sally W.
12/2014
5.0
appliance sales
  + -1 more
I felt like I had a good deal on what I bought. They spend time with their products. They have a good service.
Description of Work: I just bought a wash and dryer from Rigels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

JUDY B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed clothes washer lines; excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
04/2012
5.0
appliance sales
  + -1 more
I purchased a new washer and dryer from Rigles. They delivered the item to my home and performed the installation except for the plumbing. They did not charge me a delivery fee.
Description of Work: I used Rigels Inc. for a large appliance purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate G.
04/2012
5.0
appliance sales
  + -1 more
I purchased a new refrigerator, stove and dishwasher. They are professional and really good. I will keep using them.
Description of Work: I used Rigels, Inc. for appliance purchases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Shana W.
02/2012
5.0
appliance repair
  + -1 more
We were satisfied with the service.
Description of Work: They repaired a mini refrigerator for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Julie P.
01/2012
3.0
appliance repair
  + -1 more
They finally did come, and they had to put in a new ice maker. The one tube was clogged up, so it iced over. He noticed that the Teflon was flaking, it wasn't good to be in the ice cubes, so he replaced it.
Description of Work: We have been with this company for many years, and we called them and told them we had a problem with our ice maker. They said that we might be able to get out there today, but for sure tomorrow to solve the problem. It was 10 o clock in the morning, and they said they don't know if they could out there today, but sure tomorrow. So I called them back and said that isn't the way that we are going to do it. We were not happy with them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

Response from Rigels, Inc.
I'm sorry we couldn't get out on the same day you called in the problem. Often times we are busy and can not guarantee same day service but if we have time we will try to squeeze you in. I am glad we were able to fix your ice-maker issue.

    Contact information

    609 Main Ave, Moorhead, MN 56560

    www.rigels.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    Rigels, Inc. is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 3:00 PM

    Rigels, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Rigels, Inc. does not offer free project estimates.
    No, Rigels, Inc. does not offer eco-friendly accreditations.
    No, Rigels, Inc. does not offer a senior discount.
    No, Rigels, Inc. does not offer emergency services.
    Yes, Rigels, Inc. offers warranties.
    Rigels, Inc. offers the following services: Appliance repair & sales including laundry pairs, dryers, washers, kitchen sets, beverage, cooking products, dishwashers, ice machine, microwave ovens, refrigeration, ventilation, wine coolers & air conditioners.

    Contact information

    609 Main Ave, Moorhead, MN 56560

    www.rigels.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 3:00 PM