RAY'S CERTIFIED AUTO REPAIR

unknown

They do most of the service work for us. The work was excellently done. They are somewhat expensive. The quality of their work is very good. I visited them twice last week with two different vehicles. They are very accommodating and very professional. They do good work. Excellent interaction.

unknown

This is not the first time we have used these guys. We first went to Ray's at the beginning of 2012 when we moved to F-M and we were immediately impressed. They are friendly, and will do what they can to make the job more affordable for you. Our first visit we needed a new alternator for our older vehicle. We had just moved and were a bit strapped for cash. The price was too steep for us at the time, and they suggested we pick up our own part (either used or from an auto parts store) and then only have to pay for labor. It saved us close to $100. Because of that we have continued to use Ray's Auto. Another time we had to go there we called to see if they did tire repair because our newer car with new tires had a nail puncture hole. A chain tire store told us it was impossible to fix it because of the location of the puncture hole and that we needed to buy brand new tires. The plug will not hold air with the location of the hole, and said it was against their policy to fix the tires. Because we'd need at least two matching tires we would have had to spend at least $300 for two tires. Having had to get tires repaired numerous times over the year on other vehicles we had never heard that before, didn't buy it, but the guy wouldn't budge, so we left and called Rays. Rays fixed the tire, and we even told our mechanic the story. He had never heard that before based on where the puncture hole was located. It's been over a year and the tire does not leak one bit (my husband is diligent about checking the tire pressure regularly & keeps it at an appropriate level based on the weather). The last time we were there in August 2013 we needed to get a hitch we bought for our car installed. We would have easily been able to install it ourselves, except the existing holes drilled in our car were rusty. We considered tapping out the threads ourselves, but feared screwing them up, so called Rays. It was worth $45 to get the job done professionally. If I recall it was about $25 or $30 to get the holes tapped and another $20 to get the hitch installed, so we just had it all done there. We've been there a few times and every time had friendly, fast, reliable service for a reasonable price.

Excellent staff. Great experience. I was having repairs done on a new (to me) vehicle. They offer a free inspection during service. Their guy failed to notice both rear strut towers are about 30-45% rusted through, and the massive oil leaks from both valve covers. I don't expect a Fred inspection, but if you're gonna offer it... At least do it. Albeit, I'd use them again.

It went well, Rays is a little on the spendy side but they do really good work and I trust them.