I called the owner, Luke, and he wont fix the problem saying he wont work for free - noting I have called many times to rectify the issues. He admitted this was an on-going problem but wont work for free to fix it and I am certain they caused it. I never had this problem so expect they are using poor quality chemicals. Worse, the unprofessionalism exhibited by the owner was surprising - he didn't care to fix it, and said he wouldn't do anything about my dissatisfaction. This is why I am taking the time to write this review. He runs a bad business, and won't guarantee his work and won't do anything about trying to fix it.
Description of Work: I have been a customer of Spring Green for many, many years. THIS year, whatever they were doing was actually making my lawn worse. I continued to have a growing weed problem, and now it's out of control. My neighbors use different lawn services and have no issue at all. I am not doing anything different as far as watering or aeration - that's what they claimed - so it's all about their mix of chemicals and actual execution of fertilization.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Lisa S.
07/2013
5.0
lawn service
+ -1 more
So far my experience has been good with them. They are very good about calling before they come because I have a fence and a gate which I keep locked, so the dog won't go out. They know that they need to call ahead to have me remove that. The lawn looks good. I was going with Organic surface before, but my husband was not pleased with the fact that we have quite a few weeds. They have a big graduation for my daughter this summer. We want the lawn to look week this year, so I went with a different service. He took the time to explain what the products they used. Once it dries on the leaves it's not going to run off with the water and the rain. They are more greener and environmentally friendly than most of the chemical companies. I appreciated that about them. That they took the time to explain those things. If I have questions when they are here they take the time to talk with me.
Description of Work: I used Spring Green Lawn Care for lawn and yard work.
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Service Categories
Lawn and Yard Work
FAQ
SPRING GREEN LAWN CARE is currently rated 4.3 overall out of 5.
No, SPRING GREEN LAWN CARE does not offer free project estimates.
No, SPRING GREEN LAWN CARE does not offer eco-friendly accreditations.
No, SPRING GREEN LAWN CARE does not offer a senior discount.
No, SPRING GREEN LAWN CARE does not offer emergency services.
No, SPRING GREEN LAWN CARE does not offer warranties.