Rainbow Treecare West Metro

It was a very positive experience with them. They did an excellent job. Their cost was nice. Their service was good. I had no complains. I would use them in the future.

The arborist came out and was very knowledgeable. He made recommendations and gave us the estimate. He said the work would be done within two weeks. Five weeks went by with no contact from Rainbow and no work done. I contacted the arborist and the president of the company and both were apologetic and responsive. We did get a 10 percent discount for the delay. The crew that came out were professional, although, now I see straggly branches on the trees that would have looked better trimmed. They spent a lot of time working on our honeysuckle and I am very pleased with how that is filling in. The second phase, which was fertilization was to have been done in May and May went by with no contact and no service. We got a call the second week of June and I ended up cancelling that service due to frustration. I do think after the issues with the tree trimming delays Rainbow should have been very careful to do the remainder of the work as promised.

Waste of my time to call them. Now three weeks later still need the work done. Another service will do it.

We had used other so-called arborists in the past and they turned out to be "men with chain saws" who knew nothing about trees - even how to prune them properly. We would suggest that anyone research the web regarding the proper pruning of trees. Then, ask anyone who might do the work how they would prune the tree. Our experience with other services - be careful of men who call themselves an arborist. We had requested an evaluation from one. We discovered that prior to coming he had referenced the same web site as I had regarding that same type of tree. However, he did not remember all of the info' as well as I did!

The guy that directed the crew was condensing to senior citizens, but the crew themselves were fine. Their arborist was excellent. He came out and drew up the contract and gave me good advice.

They were very responsive and did a good job. I liked their services and will use the same in future.

Over the years I have been very impressed with them. They have an experienced arborist named Kent Honl who is superb. He knew the name of a tree that even my landscape professional did not know of. He is extremely knowledgeable and has provided me with great advice. I have met with an executive of the company and found him to be very responsive, cordial and focused on customer service.

They are excellent in everyway. Al the sales person was thorough and explained what the best action was to take on the trees. The pruing and cutting down of trees was scheduled in a very timely manner. There was a whole crew of professionals working on the project most of the day. They cleaned up branches and raked the tigs leaving the yard in wonderful condition. The foreman showed us around and explained what was happening as the day progressed. The grinding of the stumps will take place in about a week and I expect to have the same exceptional service from this company,.

They need to be specific on their ads to the area they serve, rather strange they don't serve my area which is within 15 miles.

They knew the trees and gave me good suggestions on how to care for the trees and about diseases of trees.

We had never had Christmas lights on our house before. It took two men nine hours to do the work. I was glad that I wasn't the one doing the work. They keep the senior citizen off the ladder, which I think is worthwhile. I just had to write a check. They take the lights down and store them. They make sure that all of the lights work properly. It makes it easier for Santa Claus to find the house.

They were very timely. They did everything in a very timely, professional fashion. These guys are a very safe group for trimming trees, unlike some tree companies. They found things that needed to be cleaned. They were very careful and professional.

Contacted firm after ice storm. They were prompt in coming out and giving estimate. Some time intervened and it became cold and very snowy. They showed up and performed the service for the same price, despite having to use a snowblower to make a lengthy path to the back yard to remove the Viburnum hedge that had been destroyed and to deal with more adverse weather conditions than when the estimate was given.

They are extremely professional. They are not cheap. They have arborist on staff that know what they are doing. They are proactive in terms of recommendations. They have guys in specific areas in this case Bloomington. They were prompt and very professional.

We called Rainbow Tree Care this summer to take advantage of the Angie's List coupon for a free consultation with an arborist, because we had several questions regarding the identification and health of the mature trees on our lot. Arborist, Sarah W, came to our house the morning of our appointment. She was prompt, knowledgable, professional, and very friendly. We were happy to learn what some unidentified trees were on our lot. She also advised us to remove a Norway maple that we were concerned about. She identified the issues with the tree (there were several) and provided us with some brochures on the problems. She also provided cost estimates for various work and took the time to write down the names of some trees that she recommended for replacements. She then left us to make decisions and schedule the work. Based on her recommendations, we decided to have a large silver maple in front trimmed and to have the Norway maple removed. We called Rainbow to schedule the work. We were informed that the queue was about 6-8 weeks, and they would call us to schedule the work. During that time, we researched replacement shade trees, using Arborist Sarah's list as a starting point. After about seven weeks, I phoned Rainbow to find out where we were in the queue. During that call, the service department was able to schedule the work for later that same week. On the work day, a small army of trucks and workers descended upon our yard. The guys had the trees taken care of in a matter of hours and they left our lawn impeccibly clean and unmarked -- only one small indent where the large trunk of the 30+ foot maple had been dropped. I'm sorry I didn't take pictures, as it was an impressive operation. We asked to keep the trunk and large limbs for firewood, which they did, even moving the large pieces off the lawn to spare the grass. They were very careful, friendly, and efficient. A piece of gutter downspout was accidentally damaged -- they replaced the piece and told me what had happened and how they had fixed it. Very professional. The stump grinding was completed by another crew a few weeks later. I wasn't home when this work took place, but again, the lawn was clean and undamaged by the work. We did some tamping and reseeding this fall, and the grass is already growing in to cover the area where a 38-inch circumference tree once stood. It's pretty amazing. Working with Rainbow was not a quick process -- it was several months start to finish, but it was a great experience. Learning about the trees in our yard inspired us to remove several "garbage" trees from our lot on our own and replace them with beautiful, MN-appropriate saplings.

Rainbow Treecare is very professional and competent. Their tree expert came out and gave me an assessment of all of the trees in our yard (free due to an Angie's List coupon). He then made a list of recommendations, which I agreed to. I was expecting to spend some money on the trees, because no one had lived in our house for a couple of years and some things were getting overgrown. When they came to do the trimming, everything went great and they cleaned everything up. The only complaint I have is there was a large bee hive in our Crabapple tree that they were trimming, and they just left it there. It would have been nice of them to remove it or at least ask me about it considering I was paying over $150 for them to trim that one tree (there were no more living bees in the hive). Overall I am happy with Rainbow Treecare, and I have the peace of mind that my trees are healthy and I am doing what I can to keep them that way.

They did a very good job, and seemed to be genuinely knowledgeable about the work that needed to be done. I have a lot of faith in them because they really knew what they were talking about.

Did not use this company as their estimate was over twice the middle bid and six times higher than lowest bidder. We chose middle bid.

excellent, they are professional and gave us great information on trees that we didn't even ask about.

They came when they were supposed to, they were professional and they do a good job. They will do a price reduction for a neighborhood service.

Very professional. Took out the tree on the date they said they would. Cleaned up debris. Did a great job.

Sent the company an email to come out and look at a tree in my yard. I was called back a couple days later and scheduled an appointment for the consult. They arrived slightly late for the appointment but called ahead to let me know, so I was cool with it. The guy was knowledgeable, friendly and professional and left me with a tree map for my property and an estimate for pruning and removal services. Overall, I am happy I called Rainbow Treecare.

I received a phone call the next day which is why I gave this company an "A" rating for reponsiveness and punctuality. I explained what services I wanted them to come out and provide me w/an estimate. The customer service person who called me stated they were no longer taking on any tree storm damage jobs at this time. He went on to give me some suggestions on whom I might want to contact in our area (even though they do service my city) so this is why I gave an "A" rating on professionalism. I gave an overall "C" for experience because I was disappointed and kind of surprised this company was so busy they wouldn't have the time to come out and provide me an estimate.

We discovered a 3-4" diameter tree fallen on our house after an overnight thunderstorm. Rainbow had a manager from another branch that was gracious enough to come out right away to make an estimate and schedule the work. They arrive promptly and removed the tree, checking in with us before and after. They were fast, flexible, and professional. A little pricier than other tree services we've used, but did a quality job.

They worked on my daughter and son-in-law?s property. They did a good job and I appreciated the advice that they gave. They were knowledgeable and competent.