NEW CONCEPT CONTRACTORS
we think of our selves as your "Go to contractor" providing homeowners & business owners with a one source contact for everything.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Exterior - Roofing * Siding * windows * Gutters & MORE Interior - Floors - Painting - Remodels & MORE We work on flips, city code violations, rentals, handyman projects
This company was invited to a homeowners association meeting to answer questions from homeowners regarding reroofing all of the homes in the association. It was late fall and most homeowners had concerns about applying new roofs in colder weather. We were assured by the company spokesperson that as long as the shingles were put down in weather 40 degrees and above and only on sunny days that there would be no problems with the shingles sealing. The company was hired and they immediately began work on our homes. Within the first few days they were tearing off roofs when the high temps were only in the 30's and on cloudy days. They re-roofed on rainy days and days that there was snow. I contacted the technical department of the shingle manufacturer and learned that in this type of weather an adhesive should have been used to apply the shingles and if it was not, the manufacturing warranty was void. When I spoke to the foreman on the job and told him this he wouldn't address it, got angry and said he would have someone from the company get in touch with me. I never heard from anyone. They didn't follow protocol when notifying us of the day our home would be roofed and subsequently we could not get our cars out of the garage because they blocked the driveway with their waste containers. I cannot speak for the quality of this company's work as time will tell but I can say that as for the integrity of the company they have little. I was personally insulted and lied to and would NOT recommend New Concept Contractors to anyone.
Description of Work: New roofing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from NEW CONCEPT CONTRACTORS
[Member name removed] I wanted to respond to your posting as I believe you have been misinformed from your elected offices / board members. As your post states we did recommend not installing your roofing system when temps are below a certain degree - This recommendation was 40 degrees and not 30 degrees which is below freezing - So I am happy that everyone knew our company would not recommend installing below Manufacture warranty guidelines. You are also correct that our office recommended this because you want the shingles to seal properly to prevent side wind from ripping shingles easier.. However, I believe that your post is mis guided and you did not properly check with board members first prior to posting on angielist. **** Your elected board officials asked our office to direct communications with them on what days to install and what buildings to start with - Our office has all the emails saved with the board who informed us to work on questionable days. They would look at the forecast and email back what days to work and what days not to work.. As a board member myself in an HOA in Edina - the board was doing the right thing by having communication directly with the vendor to preventing confusion however their biggest mistake was doing their job and informing the rest of the community as you stated earlier we recommended not installing unless weather was good... *** IT WAS YOUR BOARD OFFICIALS WHO EMAILED US FOR INSTALL DATES In conclusion, I know that you are frustrated as your post states that - I believe that you did not mean to have that directed at New Concept Contractors as you were not properly informed / updated by your elected officials. I know if it was communicated to you in the right way - You nor I would be posting on Angielsist I will say that we stand behind our professionalism as we have never had a claim from small to big projects... We are a professional company and have hundreds of positive feedbacks and testimonials
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Interior Painting,
General Remodeling,
Handyman Services,
Gutters,
Egress Windows,
Drywall,
Unfinished Carpentry
FAQ
NEW CONCEPT CONTRACTORS is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
NEW CONCEPT CONTRACTORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, NEW CONCEPT CONTRACTORS offers free project estimates.
Yes, NEW CONCEPT CONTRACTORS offers eco-friendly accreditations.
No, NEW CONCEPT CONTRACTORS does not offer a senior discount.
Yes, NEW CONCEPT CONTRACTORS offers emergency services.
Yes, NEW CONCEPT CONTRACTORS offers warranties.
NEW CONCEPT CONTRACTORS offers the following services: Exterior - Roofing * Siding * windows * Gutters & MORE Interior - Floors - Painting - Remodels & MORE We work on flips, city code violations, rentals, handyman projects