LAURSEN PIANO SERVICE

Piano Tuning, Piano Movers, Musical Instrument Repair,

About us

We are a family owned business with 50 years experience in the care of pianos. We are full service, with customer satisfaction our number one goal. We specialize in piano tuning and repair, piano moving, both local and national. We also store pianos in a climate controlled environment, on our site. Our showroom displays previously owned pianos for sale.

Business highlights

51 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Piano Tuning • Piano Repair • Piano Moving – Local & National • Piano Storage • Selling Used Pianos • Piano Rental • Piano Appraisals • Installation & Service of Piano Climate Control Systems

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-214 of 214 reviews

Nora L.
07/2017
5.0
piano tuning
  + -1 more
My piano had not been tuned for several years, but now it sounds great. (or it would sound great if I were a better player!)
Description of Work: piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from LAURSEN PIANO SERVICE
So glad you are pleased! Thank you for the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Eric C.
07/2017
5.0
piano tuning, piano moving
  + 0 more
Fantasticly. They have been our go to service for years not only for our personal piano, but also the school where I teach music.
Description of Work: Piano moving and tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from LAURSEN PIANO SERVICE
Wonderful! So glad to hear you are pleased. Thank you for the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Melinda C.
07/2017
5.0
piano moving
  + -1 more
Fantastic. Super easy to work with and a very professional job.
Description of Work: Moved a used piano from the seller's house to ours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
So happy you were pleased. Thank you for the kind words. Have a great and harmonious day! Te Laursen Piano Service Team

Derek R.
06/2017
5.0
piano moving
  + -1 more
Appointment was set up easily and everything was communicated clearly. Movers initially had difficulty finding the the pick-up location, even though it was very clear. But they were only a couple minutes late. Professional and careful.
Description of Work: Moved a piano from one house to another.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
Thank you for the review. I am sorry we were a bit late, we try very hard to stay on schedule throughout the day. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Lynn P.
05/2017
5.0
piano tuning
  + -1 more
Pleasant and personable. Explained work and reasons why it was needed.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
Thank you for the kind words. So grateful for the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Lynn P.
05/2017
5.0
piano tuning
  + -1 more
Great, I really like his explanations.
Description of Work: Piano tuning. Worked and explained what he doing as he pulled all sorts of junk out of the inside of the piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynette C.
05/2017
5.0
piano tuning
  + -1 more
Lovely experience. Steve gave a quick phone call to let me know he was on his way and arrived on time. He got the work done quickly and didn't push for unnecessary repairs. I will definitely be using them again.
Description of Work: Tuning on two pianos

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill M.
05/2017
5.0
piano moving
  + -1 more
They showed up when they said they would and called ahead to let me know they were close. The piano weighed a lot more then a normal baby grand piano because it was an antique and a player piano, but they didn't change the moving price on me afterwards. They were very careful with it and made sure they set it up exactly where I wanted it. They also called me about a week later to schedule a piano tuning before their schedule filled up.
Description of Work: I had them move my baby grand piano to our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Tami C.
04/2017
5.0
piano moving
  + -1 more
They were OUTSTANDING. I have very high expectations and the move went flawlessly. Very professional team. They took great care every step of the way. I would HIGHLY recommend their service!
Description of Work: Moved my Baby Grand Piano to my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

JOHN B.
04/2017
5.0
piano tuning
  + -1 more
Tech was prompt, professional, and friendly. Spent about 1 1/2 hours on our piano.
Description of Work: Tuned Baldwin Acrosonic spinet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from LAURSEN PIANO SERVICE
Thank you for the wonderful review. We appreciate the opportunity to be of service. Have a great and harmonious day!

Linda G.
03/2017
3.0
piano tuning
  + -1 more
Wouldn't tune to pitch.Wanted me to make another appointment to do that.
Description of Work: Tune to pitch as I have had done by previous tuner.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$98

Response from LAURSEN PIANO SERVICE
Good Morning! I have left several messages for you regarding your review. I would like the opportunity to explain to you why it was not in the best interest of your piano to not bring up the pitch to A440 at the initial tuning. It was not that we "wouldn't" tune to pitch, it was because we "shouldn't" at that time. So please, if you get a minute please give me a call. Thank you. Judy 952-988-9363

Dennis K.
03/2017
5.0
piano tuning
  + -1 more
Tech arrived on time, completed job in just over an hour, no problems, will call again in the future.
Description of Work: Piano out of tune

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from LAURSEN PIANO SERVICE
Thank you for the wonderful review. Have a great and harmonious day!

Leanne S.
12/2016
5.0
piano tuning, piano moving
  + 0 more
Piano movers were very pleasant and did a wonderful job even though they had to deal with a lot of mud and wet ground during the move. Steve did a great job tuning and explaining the process. Have already recommended them to others and will have them back for future tunings.
Description of Work: Move a piano I acquired to my home and later tune it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly H.
12/2016
5.0
piano tuning
  + -1 more
It went great! I was very happy with the work performed & my piano sounds beautiful.
Description of Work: I needed my piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin J.
10/2016
5.0
piano moving
  + -1 more
They called to see if they could come early, which was great.
Description of Work: Moved a piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ella R.
09/2016
5.0
piano tuning
  + -1 more
This was the best experience I've ever had with a piano tuner. My daugther is singing for church in a couple of weeks so needed the piano tuned this week. I called and they were able to send out Steven TODAY to tune my piano. He was professional, efficient, and very comfortable to interact with and my piano sounds beautiful! I am very pleased.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Joseph L.
04/2016
5.0
piano tuning
  + -1 more
Brian, our technician/tuner, is great. He's super friendly, cheerful, and knowledgeable. He took time to answer my many questions about piano care, provided useful advice, got to work, and spent more than an hour getting the piano into tune. He said the piano was pretty out of tune -- perhaps from its move to our house, or perhaps because of the season change, or perhaps just because it hasn't been tuned in a while. Laursen Piano Service charges the same amount ($95) no matter how out of tune a piano is, so I guess I lucked out there. Plus, Angie's Listers get $5 off their first tuning. I chose Laursen in part because of the reasonable price for a tuning, but also because the person I spoke with over the phone was friendly and professional. I'm glad I did, and will definitely use them again.
Description of Work: Tuned a baby grand that we're piano sitting, and fished out a mechanical pencil that my daughter dropped inside the piano soon after it arrived at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Thank you for the rave review! We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Michael O.
04/2016
5.0
piano tuning
  + -1 more
Tuned our Piano which was well overdue. Did a wonderful job and piano sounds great. Will definitely use them again, just won't wait so long next time. Very professional.
Description of Work: Tuned our Piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Thank you so much for the outstanding review! We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Hien D.
03/2016
4.0
piano moving
  + -1 more
It was fine but the appointment was about 2 hours late. They have lower pricing than other services. They provided a call to tell me they were coming late.
Description of Work: They did piano moving from one floor to the first floor from one house to another house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$215

Response from LAURSEN PIANO SERVICE
Thank you for your review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Debra M.
02/2016
5.0
piano tuning
  + -1 more
They were on time, did a great job!
Description of Work: Tuned & repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from LAURSEN PIANO SERVICE
Thank you for taking the time to write such a wonderful review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Kristen N.
02/2016
5.0
piano tuning
  + -1 more
Very well. The technician was polite and very professional.
Description of Work: Tuned piano that hadn't been tuned for at least 4 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
Thank you for the wonderful review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Martha C.
01/2016
5.0
piano tuning
  + -1 more
Extremely well. I sought out Laursen through Angie's List before the holidays and didn't hear anything in response to the inquiry until after the 1st of the year. Apparently, they didn't receive the email from Angie's List until then. The woman who called me was VERY apologetic and scheduled our tuning right away. The tuner arrived within the promised time window, was courteous and professional, and did a great job!
Description of Work: Tuned my piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Thank you for the wonderful review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Ann B.
01/2016
5.0
piano tuning
  + -1 more
Great job and great service! Piano plays like it is brand new. Thanks!
Description of Work: Tuned our 1940's upright piano that had not been tuned in at least 6 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Thank you for the review! We appreciate the opportunity to be of service. Have a great and harmonious New Year! The Laursen Piano Service Team

sheri E.
12/2015
5.0
piano tuning, musical instrument repair
  + 0 more
The person was on-time, did a great job and was knowledgeable about our piano. Very happy with the service.
Description of Work: tuned the piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Thank you for the wonderful review. We appreciate the opportunity to be of service. Have a great and harmonious New Year! The Laursen Piano Service Team

Julie A.
11/2015
5.0
piano tuning
  + -1 more
This provider was very courteous, and even explained to my curious children what he was doing. It was truly entertaining and educational for them as he did not seemed the least bit bothered by their watching him. The work was done on time, and the piano sounds great! I would definitely hire Laursen again!
Description of Work: He tuned my piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Response from LAURSEN PIANO SERVICE
Thank you so much for the wonderful review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Contact information

15235 Minnetonka Blvd, Minnetonka, MN 55345

http://www.laursenpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Piano Movers,
Musical Instrument Repair,
Entertainment/Parties,
Rentals - Parties,
Storage,
Rentals - Equipment,
Appraisals - Antiques/Jewelry/Items,
Furniture Refinishing and Repair

FAQ

LAURSEN PIANO SERVICE is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

LAURSEN PIANO SERVICE accepts the following forms of payment: Check,PayPal
Yes, LAURSEN PIANO SERVICE offers free project estimates.
No, LAURSEN PIANO SERVICE does not offer eco-friendly accreditations.
No, LAURSEN PIANO SERVICE does not offer a senior discount.
No, LAURSEN PIANO SERVICE does not offer emergency services.
Yes, LAURSEN PIANO SERVICE offers warranties.
LAURSEN PIANO SERVICE offers the following services: Piano Tuning • Piano Repair • Piano Moving – Local & National • Piano Storage • Selling Used Pianos • Piano Rental • Piano Appraisals • Installation & Service of Piano Climate Control Systems
.

Contact information

15235 Minnetonka Blvd, Minnetonka, MN 55345

http://www.laursenpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed