LAURSEN PIANO SERVICE

Piano Tuning, Piano Movers, Musical Instrument Repair,

About us

We are a family owned business with 50 years experience in the care of pianos. We are full service, with customer satisfaction our number one goal. We specialize in piano tuning and repair, piano moving, both local and national. We also store pianos in a climate controlled environment, on our site. Our showroom displays previously owned pianos for sale.

Business highlights

51 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Piano Tuning • Piano Repair • Piano Moving – Local & National • Piano Storage • Selling Used Pianos • Piano Rental • Piano Appraisals • Installation & Service of Piano Climate Control Systems

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
CreditCard
PayPal

Photos of past projects

Reviews

4.9214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 214 reviews

Renita F.
03/2020
5.0
piano moving
  + -1 more
Excellent. Would highly recommend.
Description of Work: Piano moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
Thanks for taking the time to leave such a great review. So glad we were "excellent"! Have a great and harmonious day! Laursen Piano Team

Jennifer C.
02/2020
5.0
piano tuning
  + -1 more
Excellent!
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from LAURSEN PIANO SERVICE
Thank you for the great review! We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Team

Zachary N.
02/2020
5.0
piano moving
  + -1 more
Care free easy nice price
Description of Work: Piano move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from LAURSEN PIANO SERVICE
Thanks for taking the time and leaving a great review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Team

Zach F.
11/2018
5.0
piano tuning
  + -1 more
Very Well!
Description of Work: Move baby grand piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from LAURSEN PIANO SERVICE
Thanks for taking the time to post a great review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Team

Frank S.
01/2013
5.0
piano tuning
  + -1 more
After some drama around scheduling, they showed up and did an excellent job. Mr. Lauresen did an great job and took the time to explain what he was doing andwhat needed to be done in the future. Things happen and schedules get messed up. How you respond to issues makes the difference between a good business and a bad one. They made it right. Their customer service was top notch and I am looking forward to using their services again.
Description of Work: Piano tune

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Good Morning Member, I am so sorry for the all the mix up yesterday. We pride ourselves in our reliability and our punctuality and regret what you experienced. I have left you a voicemail. Please call me and let me correct this situation. Thank you for your time and I look forward to an opportunity to be of service. Have a great and harmonious day! Judy Laursen Laursen Piano Service

RICHARD N.
12/2012
5.0
piano tuning
  + -1 more
Simon arrived promptly at the designated time. He spent 1 1/2 hours tuning the piano. He diagnosed a problem (13 broken strings), and suggested I may want to have them repaired. He told me what fixing 13 strings or replacing all the strings would cost. Very professional and personable.
Description of Work: Tuned Yamaha piano, diagnosed problems, and provided an estimate of additional repairs (replacing broken strings)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Shaurice M.
12/2012
5.0
piano tuning
  + -1 more
I scheduled an appointment to have the piano tuned. They were very professional and quick. It was great to be able to play my piano again.
Description of Work: I had recently moved and needed my piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Megan G.
10/2012
5.0
piano tuning, musical instrument repair
  + 0 more
Laurson came on time, fixed my piano up. Gave me more service than I paid for, and let me run out the door to pick up my kids before he was done. the service was prefect (as described above) and I am extremely happy!
Description of Work: I "inherited" my grandmother's piano from a family member. It was in pretty rough shape: out of tune, sticky keys, broken keys, etc. Steven came - gave me a little history, tuned it up, fixed it up (for the price of the tuning!) I loved that although it was clear I needed more work done in the future, he got my piano in working order. Exactly what I needed at the moment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kristi S.
08/2012
5.0
piano tuning
  + -1 more
I arranged for the piano tuning service through email, and it was very easy to find a time that fit with my schedule. I was given a 30 minute window in which the service provider would arrive at my house. Toward the end of the window, I got a call from Steve, who said he was on my street but having trouble finding my house. We got that quickly straightened out and Steve came in and got started. He was very knowledgeable about pianos and gave me a lot of good information about the humidity level, tuning process, long-term maintenance, etc. I have a Kawai RX series grand, and I am a little picky about piano service providers, but I felt very comfortable with Steve. The appointment took about 25 minutes.
Description of Work: piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

JULI B.
04/2012
5.0
piano tuning, musical instrument repair
  + 0 more
Brian arrived on time and asked me to show him the problem with our piano. He then repaired the malfunctioning key and was finished. Brian was prompt, friendly, and knowledgeable.
Description of Work: Brian came to our home to diagnose and perform a small repair on our piano. We had a key that wasn't striking properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

DAVID F.
03/2012
5.0
piano tuning, musical instrument repair
  + 0 more
Simon is extremely professional, personable, and knowledgable. He was also very accommodating and spent time explaining what he was doing to my curious children. It was a great experience, and I will definitely call Laursen again and will request Simon.
Description of Work: Simon from Laursen Piano Service came and tuned our piano. He also fixed a stuck key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Nancy S.
02/2012
5.0
piano tuning, musical instrument repair
  + 0 more
It was a very good experience and I would call these folks again.
Description of Work: Simon came and tuned my piano, which had not been tuned for about 12 years. It sounds much better now and Simon also explained to me a bit about the process and about taking care of my piano. He called when he was on his way to my house (it is so helpful when folks do this), he was punctual, he did a very professional job and I am very pleased to have my piano in tune again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

GERALD B.
12/2011
5.0
piano tuning, musical instrument repair
  + 0 more
The tech arrived promptly, took the piano apart and started working on it. He quickly tuned it up and put it back together then tested it out. It sounded much better than it had in a while. We then asked about the music holder. He looked at it, stated he would have to take it back to the shop to fix, quoted us a price and when (approx) the item would be available. He stated they would call to arrange to drop it off when the Holder was fixed).
Description of Work: The tech tuned the piano and is repairing the music holder as it was cracked and would not stay attached. The piano sounds great and the music holder should be ready shortly as they had to clamp it together to get it fixed. The price listed reflects the tuning of the piano only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

David S.
05/2011
5.0
piano tuning, musical instrument repair
  + 0 more
Our piano was an old & poorly maintained instrument - not only did he tune it, he made two passes through and spent additional time fine-tuning the upper registers to be sure that it held more consistently. We called them during a busy end-of-the-year time for them, but when we explained that we were having a party in a few days and begged for whatever appointment time they could provide, they graciously squeezed us in.
Description of Work: Piano was tuned - he did two passes through the entire range, with extra time in the upper register. He also cleaned some of the mechanism and shimmed the frame around the keyboard so that it wouldn't creak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

James P.
05/2011
5.0
piano tuning, musical instrument repair
  + 0 more
It went very well. In total, the visit lasted 45 minutes. Very nice individual -- he explained what he was doing, including giving the piano a complete lookover. When he finished, he thanked me kindly for the business.
Description of Work: My piano was tuned. Excellent job. Would gladly recommend Laursen to anyone. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Scott J.
04/2011
5.0
piano tuning, musical instrument repair
  + 0 more
Easy to schedule, prompt, likeable individual - I'm not particularly musical, but my adult children thought the piano sounded fine after tuning. We don't tune on a schedule and did not get grief about that. One friendly reminder when the next one due, but was not pesky. Would definitely use again - (Used them regularly when the kids were at home taking lessons)
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DAVID F.
03/2011
5.0
piano tuning, musical instrument repair
  + 0 more
Everything went well. The piano tuner showed up right on time and was very thorough. He was also very kind and accommodating with my young child, who was very curious about everything. We have had Laursen out three times and have had a great experience every time. Will use again and highly recommend.
Description of Work: Had our piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Scott W.
03/2011
5.0
piano tuning, piano moving
  + 0 more
They were knowledgeable and helpful about pianos. We liked the fact that it was an all-in-one service. They also tuned the piano, which was helpful to have the same people do that. The price was good. They were professional and very friendly. We had no complaints. We would use them again.
Description of Work: We bought a piano from Laursen Piano and they moved it here for us and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jason B.
02/2011
5.0
piano tuning, musical instrument repair
  + 0 more
We are somewhat new to the area so we contacted Laursen because of their proximity to where we live. They were very pleasant to talk with on the phone and setup an appointment for a tuner to visit us just a couple days after I called them. Roger, the gentleman who was tuning our piano, showed up on time and quickly went to work. He played the piano for a few minutes and to his credit, he did not wince after hearing how badly out of tune our piano was. After checking a few notes with his electronic tuner, he recommended that we tune the piano to slightly below concert pitch and raise it on our next tuning. It took roughly an hour for Roger to tune our piano and after he finished he played for a couple minutes to test his work. It was clear from Roger's beautiful playing that the piano was well tuned. We are very happy with the work and will not hesitate to call on Laursen when it's time to have our piano tuned again later this year.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KATHRYN P.
01/2009
5.0
piano tuning
  + -1 more
Great, I had let the tuning go, he did not make me feel bad about it. Gave me great ideas on how to preserve the finish. Inspired me to start playing again.
Description of Work: Tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ROBB G.
10/2008
4.0
piano tuning
  + -1 more
Good, they did a fine job tuning my piano and didn't push any additional work (I have had other piano tuners do this). Steve is very personable.
Description of Work: Piano Tuning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

ROBB G.
11/2007
5.0
piano tuning
  + -1 more
The last time I had a piano tuner out, he recommended I do major (expensive) work on it. I have two young boys who will not be concert pianists. Steve was not pushy about work to be done, and said all I needed was a tuning. He was professional, competent, friendly and efficient. I will certainly use this company again.
Description of Work: Steve came out a tuned our piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

VALERIE U.
05/2006
5.0
piano tuning
  + -1 more
Great work, honest assessment of when next tuning is needed (so many tuners recommend every 3 months & he said 6 was fine.)
Description of Work: Piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JILL J.
08/2005
5.0
piano tuning
  + -1 more
VERY PLEASANT AND PROFESSIONAL. GAVE LOTS OF INFO NOT ONLY ON PIANO TUNING BUT MY BRAND OF PIANO, THOUGHTS ON PIANO LESSONS FOR KIDS, ETC.
Description of Work: TUNED OUR PIANO WHICH WAS EXTREMELY OVERDUE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

KIM P.
03/2005
5.0
piano tuning
  + -1 more
MY OVER ALL EXPERIENCE WITH STEVE HAS BEEN WONDERFUL. HE USED STATE OF THE ART INSTRUMENTS TO TUNE THE PIANO AND WAS INFORMATIVE AS HE WORKED. I WAS VERY IMPRESSED WITH HOW QUICKLY HE COMPLETED THE PROCESS AND HOW BEAUTIFULLY HE PLAYS THE PIANO!
Description of Work: STEVE TUNED OUR PIANO WHICH HADN'T BEEN TUNED IN YEARS! HE REPAIRED A FEW THINGS THAT HAD WORN OUT AND MADE RECOMMENDATIONS FOR US TO CONSIDER IN THE FUTURE, BUT WAS NOT PUSHY AND HARD SELLING. THE PIANO SOUNDS CLOSE TO NEW!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

15235 Minnetonka Blvd, Minnetonka, MN 55345

http://www.laursenpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Piano Movers,
Musical Instrument Repair,
Entertainment/Parties,
Rentals - Parties,
Storage,
Rentals - Equipment,
Appraisals - Antiques/Jewelry/Items,
Furniture Refinishing and Repair

FAQ

LAURSEN PIANO SERVICE is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

LAURSEN PIANO SERVICE accepts the following forms of payment: Check,CreditCard,PayPal
Yes, LAURSEN PIANO SERVICE offers free project estimates.
No, LAURSEN PIANO SERVICE does not offer eco-friendly accreditations.
No, LAURSEN PIANO SERVICE does not offer a senior discount.
No, LAURSEN PIANO SERVICE does not offer emergency services.
Yes, LAURSEN PIANO SERVICE offers warranties.
LAURSEN PIANO SERVICE offers the following services: Piano Tuning • Piano Repair • Piano Moving – Local & National • Piano Storage • Selling Used Pianos • Piano Rental • Piano Appraisals • Installation & Service of Piano Climate Control Systems
.

Contact information

15235 Minnetonka Blvd, Minnetonka, MN 55345

http://www.laursenpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed