LAURSEN PIANO SERVICE

Piano Tuning, Piano Movers, Musical Instrument Repair,

About us

We are a family owned business with 50 years experience in the care of pianos. We are full service, with customer satisfaction our number one goal. We specialize in piano tuning and repair, piano moving, both local and national. We also store pianos in a climate controlled environment, on our site. Our showroom displays previously owned pianos for sale.

Business highlights

51 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Piano Tuning • Piano Repair • Piano Moving – Local & National • Piano Storage • Selling Used Pianos • Piano Rental • Piano Appraisals • Installation & Service of Piano Climate Control Systems

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-214 of 214 reviews

D W.
06/2014
5.0
piano tuning
  + -1 more
Arrived on time. Tuned piano nicely, sounds great now.
Description of Work: Tuned my upright Kimball piano that had not been tuned for several years and relieved a couple sticky keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Thomas J.
06/2014
5.0
piano tuning
  + -1 more
Sorry but I have forgaotten the price. I am due to have the piano tuned again and I will be calling them. The experience met my expectations and was a pleasure.
Description of Work: Tuned my piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
Thank you [member name removed] for your excellent review. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Mary L.
06/2014
5.0
piano tuning
  + -1 more
Excellent. Professional. Timely. Helpful information shared. Definitely continue to use them.
Description of Work: Piano care and tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from LAURSEN PIANO SERVICE
Thank you for your kind words. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

ROD L.
06/2014
5.0
piano tuning
  + -1 more
The price options were as high as we thought they would be, but we heard that they do excelent work.
Description of Work: Provided estimates based on photographs for two refinishing options.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from LAURSEN PIANO SERVICE
Thank you for your positive rating. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Donald M.
05/2014
5.0
piano tuning
  + -1 more
Went well. We have a older Baldwin Acrosonic upright, perhaps 50 years old but in good overall shape and great tone. Needed tuning as it was slightly off in the lower and upper register. The gentleman (Simon) came on time, tuned as required, very professional. Piano sounds much better He also took the rooms temp and humidity readings to advise on climate for piano which was a nice service. Our house was 100% fine for both. He gave advice on a slight "sticky key" issue, a "clicky" issue on another and also "hammer" issue (hammer felt overlaps just slightly with adjacent string when pressed hard). He indicated would probably have meant taking part of keyboard assembly to the shop to make adjustments or replace a few pins That idea for repairs was out of scope for both time and how much I wanted to spend at present, as I am a novice player and can deal with those items without being too setback. He was patient with some of my general questions about piano types, size, brands and models. Good experience, would do again
Description of Work: Tuned Piano and offered advise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from LAURSEN PIANO SERVICE
Thank you for your kind words. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Howard K.
05/2014
5.0
piano tuning
  + -1 more
Tuner was on time and very professional. Company called me approximately 2 weeks before tuning was due to remind me that it had been 6 months since last tuning and the piano was due. I switched from a different tuner who retired after many years. I am very happy with Laursen.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from LAURSEN PIANO SERVICE
So glad you were satisfied with our company. Thank you for the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

Rosanne F.
04/2014
5.0
piano tuning
  + -1 more
Appointment was easy to make, and he notified me ahead of time that the previous appointment was running a bit long. Had the piano assessed and tuned within an hour or so, and was very professional. Let me know that only regular tuning was needed at this time, and that there were no major issues. I would definitely recommend Laursen Piano to others, and plan to use them again for any work on my piano.
Description of Work: Piano tuning for an upright that had been moved cross-country and not tuned within the past two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from LAURSEN PIANO SERVICE
Thank you [Member name removed] for your review. We appreciate hearing from you. We are grateful for the opportunity to be of service. Have a great and harmonious day! The Team at Laursen Piano Service

LENORE C.
03/2014
5.0
piano tuning, musical instrument repair
  + 0 more
He showed up on time. Very professional. he went right to work. He gave me options and asked what I wanted as he went through the piano. It went very well. He spent 2 1/2 hours in all. As he was finishing up tightening the last screw on the piano mirror, it cracked a corner of the mirror. He knocked $100.00 off the price. I was not concerned as it was old and not in great condition. I was willing to replace it with a board cut to size. Judy from the company called me and had me measure the mirror because they had two mirrors that might have fit. They did not work, so she had a mirror made and they paid for it. It was installed today. It made the piano look like new. I'm so very pleased with the whole experience, I will use them in the future and would not hesitate to recommend them.
Description of Work: He repaired four stuck keys. He repaired the keys that were double striking. He then tuned the piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from LAURSEN PIANO SERVICE
Thank you Lenore for your kind words. We appreciate the opportunity to be of service. Have a great and harmonious day! The Laursen Piano Service Team

STEVEN C.
02/2014
5.0
piano tuning
  + -1 more
They were great. I had called in a panic as I was having a dinner party with music planned and needed to not only move the piano but get it tuned as well! They were able to accommodate me in 2 separate trips by that Friday. Could not be happier and will use them again!
Description of Work: They moved a piano and tuned a piano in my home (2 separate services)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from LAURSEN PIANO SERVICE
Thank you for your kind words. We appreciate the opportunity to be of service. Have a great and harmonious day! The Team at Laursen Piano

Nick B.
02/2014
5.0
piano tuning
  + -1 more
I found them on Angie's List. I was very happy with the service. There was no hassle, I set it up, and when the person got there, he didn't need to be watched over, he took care of it. He was professional.
Description of Work: We used Laursen Piano Service for piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from LAURSEN PIANO SERVICE
Thank you for your kind words and the opportunity to be of service. Have a great and harmonious day!

Sharon C.
01/2014
5.0
piano tuning
  + -1 more
He did an excellent job. On my request, he told me about other piano conditioning services they perform and gave me estimates. After he left, he used the piano's serial number to look up the year my piano was built and called to tell me what it was.
Description of Work: Tuned my piano, which hadn't been tuned for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from LAURSEN PIANO SERVICE
Thank you for your kind words and the opportunity to be of service. Have a great and harmonious day! The Team at Laursen Piano

andrew C.
01/2014
5.0
piano tuning
  + -1 more
The technician tuned the piano as requested and made reasonable recommendations for future service. We appreciated the work and insights from the service representative. Thank you!
Description of Work: Tuned our grand piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Gale .
11/2013
5.0
piano moving
  + -1 more
Moved an upright piano from another home to ours. Judy was super responsive when we contacted them, she provided a quote and good advice. We have a tuning set up with them in a week, so far so good!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Janet H.
10/2013
5.0
piano tuning, musical instrument repair
  + 0 more
Tuner was on time, friendly and professional. I described the problem I was hearing before the tuning got underway. After determining the amount of tuning that was required, he presented two options on how to proceed. The piano was two flat to tune in one session - two tunings would be needed to bring it to full pitch. Two options were presented: tune it part way today and return in a week for a second tuning or tune it twice in one day. I opted for the two tunings in one session. Once tuning was done, he located the source of the clicking, luckiliy a simple tightening of the screws that held the bass mechanism in place was all that was needed.
Description of Work: piano tuning and repair of a click in the lower register

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Response from LAURSEN PIANO SERVICE
Thank you [member name removed] for the opportunity to be of service. Have a great and harmonious day!

Trisha & Matt M.
09/2013
5.0
piano tuning
  + -1 more
He was prompt, thorough and professional. Will use again.
Description of Work: Tuned our piano after a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from LAURSEN PIANO SERVICE
Thank you for the opportunity to be of service. Have a great and harmonious day!

Jan & John T.
08/2013
5.0
piano tuning
  + -1 more
Mr. Laursen was professional, knowledgeable, and pleasant. He answered all questions, and gave us options for various types of refurbishment of our piano.
Description of Work: He re-tuned the piano and discussed refurbishment of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

GREGORY & JACQUELIN B.
07/2013
5.0
piano tuning, musical instrument repair
  + 0 more
He was in and out of the house in 45 minutes and it went great. When we have it tuned next year we will definately request the same guy and definately suggest this company.
Description of Work: He tuned a 1937 Whurlitzer and checked it over for key action and the board in the back where all the strings are attached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tanner G.
07/2013
5.0
piano moving
  + -1 more
They were fine and my wife was happy with their work.
Description of Work: My wife used Laursen Piano Service for piano moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne P.
07/2013
5.0
piano tuning
  + -1 more
Simon arrived promptly and went immediately to the tuning. He worked around an hour and a half. I was amazed and totally impressed at his persistence to get the upper register of my piano in tune. He fixed a Db key that was sticking with an easy adjustment. He answered all my questions with simple language. He suggested that I might want to change the pads on my humidifier, and I readily agreed that it was time to do that. The regular fee was $92.00 plus $12.00 for the new pads. I thought this was very reasonable. I could tell that Simon thoroughly enjoys his work and I highly recommend him to anyone needing to get their piano tuned. I will definitely call Laursen's again for my next tuning.
Description of Work: Piano tune.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

William S.
07/2013
5.0
piano tuning
  + -1 more
The movers did an awesome job. I would recommend their services to anyone with a piano or other heavy objects to be moved.
Description of Work: Moved a heavy piano to our lower level of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon M.
07/2013
5.0
piano tuning
  + -1 more
All went great and the piano sound much better.
Description of Work: Tuned an upright piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Hildy B.
05/2013
5.0
piano tuning
  + -1 more
Steve came when scheduled and was very polite and knowledgeable. I specifically wanted to know whether my piano, which had not been tuned in a long time , needed more extensive (ans expensive) repair. Steve did not try to sell me a lot of extra work but instead concluded the piano just needed to be tuned and was otherwise in excellent condition. He was obviously passionate about his work and enjoyed explaining to me what he was doing and how the piano would respond. I will definitely call on him again for future tuning.
Description of Work: Inspected and tuned the piano and made recommendations about whether additional repairs were needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven L.
05/2013
5.0
piano tuning
  + -1 more
I called, they came, they tuned!
Description of Work: I called, they came, they tuned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

William M.
02/2013
5.0
piano tuning
  + -1 more
was advised that some of the piano key "pins" would need to be replaced within 1-2 years. Overall a simple piano tuning that went fine. Singed up for three more tunings for this and next year.
Description of Work: simple piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

William V.
02/2013
5.0
piano tuning
  + -1 more
We called Laursen Piano after we learned of the untimely death of the man who had tuned our piano for many years. Steve Laursen was friendly, punctual and efficient. He brought the piano up to pitch and tuned it within half an hour, for about the same fee that we had been paying to our former tuner. I mentioned that we had found him through Angie's List, and he alerted me to a coupon offer of which I was unaware. It's always pleasant doing business with someone who is looking out for his clients.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Contact information

15235 Minnetonka Blvd, Minnetonka, MN 55345

http://www.laursenpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Piano Movers,
Musical Instrument Repair,
Entertainment/Parties,
Rentals - Parties,
Storage,
Rentals - Equipment,
Appraisals - Antiques/Jewelry/Items,
Furniture Refinishing and Repair

FAQ

LAURSEN PIANO SERVICE is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

LAURSEN PIANO SERVICE accepts the following forms of payment: Check,PayPal
Yes, LAURSEN PIANO SERVICE offers free project estimates.
No, LAURSEN PIANO SERVICE does not offer eco-friendly accreditations.
No, LAURSEN PIANO SERVICE does not offer a senior discount.
No, LAURSEN PIANO SERVICE does not offer emergency services.
Yes, LAURSEN PIANO SERVICE offers warranties.
LAURSEN PIANO SERVICE offers the following services: Piano Tuning • Piano Repair • Piano Moving – Local & National • Piano Storage • Selling Used Pianos • Piano Rental • Piano Appraisals • Installation & Service of Piano Climate Control Systems
.

Contact information

15235 Minnetonka Blvd, Minnetonka, MN 55345

http://www.laursenpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed