Bartlett Tree Experts - 91511

MAJESTIC TREE SERVICE WAS VERY KNOWLEDGEABLE IN ASSESSING THE SITUATION AND COMING UP WITH A PRACTICAL AND SAFE REMOVAL PLAN. THEY WERE PROMPT, SAFE AND CALCULATING IN THEIR WORK. THE CLEAN UP WAS EXCELLENT AND THE PRICE WAS ACTUALLY THE LOWEST BID ($3,000.00 - OTHER BIDS WENT UP AS HIGH AS $6,000.00).

I WAS SO AMAZED AT THEIR EFFICIENCY. I SPOKE TO THEM WEDNESDAY, AND THE JOB WAS DONE FIRST THING FRIDAY MORNING.

EVERYONE WE INTERACTED WITH WAS VERY FRIENDLY. THEY HAD HALF THE MATERIAL WE NEEDED ON SITE AND PROMPTLY DELIVERED THE REST AS PROMISED. THE DELIVERY DRIVER SVEN, WAS WONDERFUL. HE PLACED THE LOAD EXACTLY WHERE WE NEEDED IT AND EVEN HELPED US GET A BOAT OUT OF THE WAY TO FACILITATE THE DUMP.

NO ONE EVER BOTHERED TO RETURN MY PHONE CALL, WHICH IS VERY POOR SERVICE, ESPECIALLY FOR A PAST CUSTOMER. A FOOTNOTE: I WAS TOLD BY A NEIGHBOR THAT LEAD ARBORIST MARK STENNES NOW WORKS FOR S&S TREE SERVICE. MY NEIGHBOR JUST HIRED HIM TO DO SOME WORK. ANOTHER FOOTNOTE: I DID CALL S&S TREE SERVICE AS WELL, BUT NO ONE THERE BOTHERED TO RETURN MY CALL EITHER.

THIS WAS A VERY POSITIVE EXPERIENCE. I HIGHLY RECOMMEND IT FOR ANYONE WHO ENJOYS GARDENING, BUT DOESN'T KNOW A LOT ABOUT TREES. ALTHOUGH NO FOLLOW-UP WORK NEEDS TO BE DONE, RIGHT NOW, BY TOP NOTCH TREECARE, I FEEL LIKE IT WAS A VERY WELL SPENT $75. I KNOW OUR TREES ARE SAFE, AND I KNOW MORE ABOUT HOW TO CARE FOR THEM.

I WAS PRETTY PLEASED. I HAD CALLED TO HAVE SOME ROUTINE WORK DONE THE DAY AFTER A SEVERE STORM, SO THEY WERE EXTREMELY BUSY. THEY DID, HOWEVER, MANAGE TO GET SOMEONE OVER HERE ABOUT FOUR DAYS LATER TO GIVE ME AN ESTIMATE. WHEN I CALLED TO SCHEDULE THE WORK, THEY SAID IT WOULD PROBABLY BE TWO WEEKS BEFORE THEY COULD COME OUT. AFTER TWO WEEKS, I CALLED BACK AND WAS TOLD IT WOULD PROBABLY BE ANOTHER TWO WEEKS (THERE HAD BEEN SEVERAL SEVERE STORMS). WHEN I EXPLAINED THAT I WANTED TO PUT MY HOUSE ON THE MARKET THE FOLLOWING TUESDAY, THEY SAID THEY WOULD TRY TO FIT ME IN BUT COULDN'T PROMISE ME ANYTHING. I WAS SURPRISED WHEN THEY SHOWED UP TWO DAYS LATER AND GOT THE WORK DONE QUICKLY.

VERY GOOD. MADE THE LOW BID. TOOK THE TREE DOWN VERY PROMPTLY. CLEANED UP WELL.

VERY GOOD. CAME OUT IMMEDIATELY FOR AN ESTIMATE. WERE VERY HELPFUL IN TELLING US HOW TO IMPROVE THE HEALTH OF OUR TREES GIVEN IT IS A NEW CONSTRUCTION SITE AND THE TREES HAVE BEEN STRESSED. THEY DID AN EXCELLENT JOB REMOVING THE TREE AND STUMP AS WELL AS A SUPER JOB ON PRUNING. ONLY A SMALL PROBLEM WITH HAVING TO WAIT TO GET THEM TO COME BACK TO PICK UP THE WOOD FROM THE TREE BUT NOT ENOUGH OF A PROBLEM FOR ME NOT TO USE THEM AGAIN. THEIR CLEANUP AFTER THE JOB WAS EXCEPTIONAL. YOU WOULD NEVER KNOW THEY HAD EVEN BEEN HERE. WE ARE PLANNING ON HAVING THEM COME BACK TO DO SOME HEALTH CARE ON OUR TREES ONCE LANDSCAPING IS COMPLETE.

THE CREW WAS HERE WHEN PROMISED TO DO THE WORK. THEIR EXPERIENCE WAS TOP NOTCH FOR THE REMOVAL AS THE TREE WAS CLOSE TO THE HOUSE AND POWER LINES. THE LAWN WAS NOT DAMAGED IN THE REMOVAL PROCESS, INCLUDING THE EFFORT OF GRINDING OUT THE STUMP AT A LATER DATE. THE PRICE WAS ALSO COMPETITIVE FOR THE WHOLE JOB.

THE TECHNICIAN CALLED BEFORE HE CAME, I WAS EXTREMELY SATISFIED, THE TECHNICIAN WAS EXTREMELY KNOWLEDGEABLE. I DIDN'T FEEL RUSHED. THEY GAVE US AN ESTIMATE ON THURSDAY AND DID THE WORK ON MONDAY, GREAT CLEAN UP AND THEY DIDN'T DISTURB MY FLOWERS UNDER THE TREE. I WAS VERY PLEASED.

I LEFT A MESSAGE AND REBECCA CALLED ME BACK PROMPTLY. WE ALSO COMMUNICATED VIA EMAIL. THE WEBSITE WAS ALSO HELPFUL.

I'M SURE THIS COMPANY DOES GOOD WORK AND IS VERY BUSY. BUT THE LAG TIME IN RESPONSIVENESS RULED THEM OUT FOR THE JOB.

ON BOTH VISITS THE WORKERS WERE EFFICIENT, COURTEOUS & HELPFUL. ESPECIALLY LAST AUGUST. I FEEL THE JOB REALLY REQUIRED MORE TIME AND EFFORT THAN THE ARBORIST HAD ANTICIPATED WHEN MAKING THE ESTIMATE. THEY DID A GOOD JOB AND CLEANED UP CHEERFULLY.

WE WERE VERY SATISFIED WITH THIS COMPANY, AND WOULD DEFINITELY RECOMMEND THEM TO OTHERS. WHILE THEIR BID CAME IN HIGHEST OF THREE COMPANIES (SIGNIFICANTLY HIGHER) THEIR WORK WAS GOOD. EXCELLENT RESPONSIVENESS IN RETURNING PHONE CALLS, SHOWING UP FOR APPOINTMENTS, ETC. SEVERAL ARBORISTS ON STAFF. THE DAY THE WORK WAS DONE THERE WERE ABOUT 12-14 PEOPLE HERE FOR MOST OF THE DAY. THEY WORKED HARD, WERE RESPECTFUL OF EACH OTHER, AND CLEARLY OPERATED WITH SAFETY IN MIND. WE WERE MOST IMPRESSED WITH HOW FRIENDLY THE INDIVIDUALS WERE WITH US! CLEAN-UP WAS GOOD. THEY DEFINITELY WENT THE EXTRA MILE IN MANY WAYS.

REBECCA WAS KNOWLEDGEABLE ABOUT THE TREES AND WAS WILLING TO DO THIS ''SMALL JOB'' (SOME TREE COMPANIES WON'T). THE TREES LOOK GREAT AND ARE READY FOR THE GROWING SEASON! PS. SHE ALSO CALLED WHEN SHE WAS RUNNING LATE DUE TO TRAFFIC.

JIM, THE ABORIST, DID THE ESTIMATE FOR A STUMP TO BE GROUND AND REMOVED AND FOR MY MAPLE, AND NEIGHBOR'S ELM. HE WAS VERY HELPFUL AND PROFESSIONAL. BILL WAS THE ABORIST ON SITE FOR THE TREE TRIMMING, HE WAS EASY TO TALK WITH AND THE CLEAN UP WAS OUTSTANDING.

THE COMPANY WAS VERY RESPONSIVE TO ALL MY QUESTIONS. THE PRICES WERE HIGHER THAN OTHER PROVIDERS AND LESS THAN OTHERS. A MISCOMMUNICATION BETWEEN US AND A SCHEDULER WAS HANDLED POORLY BY THE CREW.

MANUEL CAME OUT TO ESTIMATE THE JOB AND WAS EXTREMELY HELPFUL IN DETERMINING WHAT WORK SHOULD BE DONE. HE WAS VERY KNOWLEDGEABLE AND ABLE TO ADDRESS MY EXTENSIVE LIST OF QUESTIONS AND CONCERNS EVEN BEFORE BEING ASKED. HE DESCRIBED EXACTLY HOW THE WORK WOULD BE PERFORMED IN ORDER TO PROTECT THE TREE, HOUSE, AND YARD. HE EVEN GAVE ADVICE ON WHICH NATIVE TREES WOULD DO WELL IN OUR LOT BASED ON OUR ENVIRONMENT EVEN THOUGH IT HAD NOTHING TO DO WITH THE SERVICE REQUESTED. THE WORK WAS SCHEDULED A COUPLE OF MONTHS INTO THE FUTURE TO MAKE SURE IT WAS SAFE FOR THE TREE. TOP NOTCH CALLED AHEAD OF TIME AS PROMISED TO INDICATE WHEN THEY WOULD BE OUT. THE WORK WAS PERFORMED AS EXPECTED. SINCE IT WAS COMPLETED IN FEBRUARY MUCH OF THE DEBRIS WAS HIDDEN BY THE SNOW. THEY LEFT INSTRUCTIONS TO CALL WHEN THE SNOW MELTED SO THEY COULD FINISH THE CLEANUP. THEY CAME THE SAME WEEK THAT I CALLED AND DID A THROROUGH JOB. THE TREE LOOKS GREAT.

AFTER THE INITIAL CALL, IT TOOK TOP NOTCH 2.5 MONTHS TO FINALLY GET OUT TO THE HOUSE AND DO THE WORK. I HAD TO REPEATEDLY CALL TO REMIND THEM OF MY NEEDS AND WAS ALWAYS PROMISED "THIS WEEK", WHICH TURNED INTO "NEXT WEEK". I KEPT WITH THEM BECAUSE THEIR STAFF HAS THE MOST EXPERIENCE WITH DUTCH ELM DISEASE, AND I WAS HOPING THAT THEY COULD SAVE THE TREE. WE SHALL SEE.

DUE TO TOP NOTCH'S HIGH RATINGS HERE, I CALLED THEM THAT NIGHT AND LEFT A MESSAGE. THEY CALLED FRIDAY MORNING AND AFTER EXPLAINING THE SITUATION WE HAD, THEY SAID THEIR FIRST OPENING WOULD BE TUESDAY MORNING. THEY SAID THEY WOULD TRY TO GET AN ARBORIST OUT BEFORE THEN TO TAKE A LOOK, BUT HE NEVER CAME. WHEN THE ARBORIST DID CALL HE APOLOGIZED FOR IT TAKING SO LONG, BUT THAT DIDN'T TAKE CARE OF OUR PROBLEM. WE WERE GETTING SO NERVOUS THAT THE TREE BRANCH WOULD LAND ON OUR HOUSE THAT I CALLED ANOTHER COMPANY ON TUESDAY AND THEY WERE OUT WITHIN THE HOUR AND HAD IT CUT DOWN WITHIN A COUPLE OF HOURS. I THINK TOP NOTCH IS TOO BUSY TO TAKE ON MORE BUSINESS.

I WAS HAPPY WITH THEIR WORK. I THINK THEY DID THE BEST THEY COULD FOR FITTING ME INTO THEIR SCHEDULE. I WAS ABLE TO GET SOME GOOD INFORMATION FROM THE ARBORIST. THEY DIDN'T MENTION THAT YOU NEED A PERMIT FROM THE CITY OF MINNEAPOLIS TO INJECT TREES ON THE BOULEVARD. I STUMBLED UPON THAT INFORMATION MYSELF AND IT WAS NO PROBLEM TO GET THE PERMIT FROM THE CITY.

ALL THINGS CONSIDERED THE PRICE WAS REASONABLE.

REBECCA WAS THE FIRST TO RESPOND AFTER CONTACTING 3 SERVICES. THE OTHERS WAITED AT LEAST A WEEK. THE SERVICE WAS EXCELLENT.

DID AN EXCELLENT JOB. LET ME KNOW AHEAD OF TIME WHEN THEY WOULD BE COMING. MY TREE LOOKS GORGEOUS. DID A VERY GOOD JOB OF REMOVING ALL THE DEBRIS FROM THE WORK. VERY, VERY KNOWLEDGEABLE!!

REBECCA WAS GREAT. SHE IS VERY KNOWLEDGEABLE AND PROFESSIONAL. THE TREE AND STUMP REMOVAL WAS DONE QUICKLY AND IN A VERY CLEAN MANNER. WE WILL USE MAJESTIC FOR OUR FUTURE TREE CARE NEEDS.