Wixon Jewelers

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items, Watch Repair,

About us

Located in Minneapolis, Wixon Jewelers is known as Minnesota's premier jewelry store. We have been in business since 1988 and have grown thanks to our loyal clients. We are are the jewelry experts in everything from engagement rings, watches, diamond jewelry, gemstones and custom design. We hope you'll stop by soon!

Business highlights

36 years of trusted experience

Services we offer

• On-site custom design • Jewelry repairs and cleaning • Custom jewelry design • Hand engraving • Watch repair- vintage and modern watches • Battery replacement • Water pressure testing • Insurance appraisals • Estate evaluations • Gem identification • Appraisals • Jewelry & collectables buying

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-23 of 23 reviews

Kaye T.
06/2018
5.0
jewelry appraisal
  + -1 more
Appraisals on 3 rings for insurance purposes. Wixon gave me a receipt since I needed to leave the rings for 2 week. I was given 2 sets of each appraisal- one for me and the other for the insurance company. The descriptions were detailed. Cost was $100 per ring.
Description of Work: Jewelry Appraisals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Wixon Jewelers
Thank you for sharing a review, [Member Name Removed]!

Jacqueline W.
05/2018
5.0
jewelry stores
  + -1 more
I needed repair work done on my diamond ring, and was hesitant about entrusting my precious ring (which used to belong to my mother) into the care of a jewelry store for a week. When I walked into the store, Kim was very friendly, and made me feel at ease. I just picked up my ring yesterday, and it looks beautiful, very sparkly and like brand new. Thank you Wixon Jewelers! By the way, I love the picture of your three dogs on the wall!
Description of Work: I had repair work done on my diamond ring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Wixon Jewelers
Thanks for taking some time to share a review, [Member Name Removed]! I'm glad to hear that Kim took great care of you, and that your ring turned out amazing!

LAURA D.
08/2017
5.0
jewelry stores
  + -1 more
Very satisfied
Description of Work: 2 rings resized

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wixon Jewelers
Thanks for taking some time to share a review, [Member Name Removed]!

Bill M.
07/2017
5.0
jewelry stores
  + -1 more
Excellent work, professional and courteous
Description of Work: Jewelry Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wixon Jewelers
Thanks for sharing a review, [Member Name Removed]!

ROGER C.
06/2017
5.0
watch repair
  + -1 more
Excellent service and very knowledgeable on vintage watches. Was able to evaluate the condition of the watch while we waited and develop an estimate. I am very pleased with the outcome.
Description of Work: Watch Repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Wixon Jewelers
Thanks for taking some time to share a review of your experience, [Member Name Removed]! We are extremely passionate about vintage timepieces and I'm glad we could help get yours back to its original glory!

Collin S.
05/2017
5.0
jewelry stores, jewelry appraisal
  + 0 more
Their service was wonderful. Excellent help, timely repairs and they didn't try to oversell services.
Description of Work: Needed small repairs and resized to a family ring, and appraisal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wixon Jewelers
Thanks for sharing, [Member Name Removed]! I'm glad to hear you had a great experience and that we were able to restore your treasured heirloom back to its original glory.

Jim P.
05/2017
5.0
jewelry stores
  + -1 more
It was a relatively small jewelry repair but we were provided the same service as if we were going to spend a much larger amount. The repair was done promptly and professionally.
Description of Work: Jewelry repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Wixon Jewelers
Thanks for sharing your experience! It'[Member Information Removed] so important to us that each client receives an incredible experience in our store whether they're spending $10 or $10,000. We look forward to helping you out again in the future!

Matt G.
04/2017
5.0
jewelry stores
  + -1 more
Out of all the watch dealers I've visited in the twin cities, Wixon by far provides the most knowledgeable and friendly sales staff along with the best level of service. I recently purchased a watch there after working with Kristen for several months to find the right one. She was extremely patient in helping me try one model after model each visit and kept in communication via email between visits. I'm very glad to have been able to work with her, and Wixon has earned my future business for other watch purposes based on my experience.
Description of Work: Looking for a new watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wixon Jewelers
Thanks for taking the time to share a review of your experience, [Member Name Removed]! I'm so glad to hear that Kristen helped guide you through the process and ultimately found the perfect watch for you. We look forward to seeing you again soon!

MARI K.
03/2016
5.0
jewelry stores, jewelry appraisal
  + 0 more
unknown
Description of Work: Jewelry appraisal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

gary S.
02/2016
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Jewelry repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
01/2016
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Friendly, professional and took the worry over being scammed out of the equation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan L.
05/2015
5.0
jewelry stores
  + -1 more
Very friendly, very helpful, family owned, highly recommended
Description of Work: Jewelry repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Wixon Jewelers
Thanks for sharing your review, (removed member name). I'm glad that you had a great experience!

Kenneth B.
02/2015
5.0
jewelry stores
  + -1 more
Wixon is by far the best jeweler experience I have ever had. They are friendly, informative, and not pushy in the least. Their quality and standards are second to none. You pay for the quality, but there is no doubt that you are getting the best when you leave.
Description of Work: Jewelry repair and cleaning of a ring purchased their previously.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Wixon Jewelers
Thank you for taking some time to write a review of your experience at our store-- it really means a lot to us. We strive to provide incredible service for each client and I'm thrilled to hear that you had the best experience with a jeweler here at Wixon. We're always here for anything you need-- don't hesitate to reach out! Best, Jayme Pretzloff Wixon Jewelers

Ryan H.
10/2014
5.0
jewelry stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carol F.
09/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Replaced lost wedding and engagement ring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kathleen K.
07/2014
5.0
jewelry stores
  + -1 more
The price offered was fair and they explained the calculation process.
Description of Work: Sold jewelry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blake E.
06/2014
5.0
jewelry stores
  + -1 more
Great store, easy to work with, high quality work
Description of Work: Engagement ring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Wixon Jewelers
Hi [member name removed], Thanks for sharing your experience with our store; I'm happy to hear that you had a great experience! Congratulations!

DIANE C.
06/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Very happy with the piece of jewelry I bought there - great customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tracy J.
06/2014
4.0
jewelry stores
  + -1 more
unknown
Description of Work: We were looking for a custom ring for me for our 25th wedding anniversary. Our Wixon sales guy was professional and helpful throughout the process. They took an existing wax model of a ring that was similar to what we were looking for and modified it. I was down to Wixon and another place and ended up going with the other place not only because the price was way, way less, but because the design was closest to what I was looking for.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Susan H.
05/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: One formal jewelry appraisal and several unofficial appraisals of some family jewelry. I was happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

michael D.
05/2013
5.0
jewelry stores
  + -1 more
My mother lost one of her opal earrings the week before Mother's Day. At age 95, my father wanted to surprise mom with a new pair and gave me his budget range. I shopped multiple stores, finding 'Fauxopals' at Macys, Penney's and Herberger's - although not every clerk was upfront about the fakes. The clerk at Hub Jewelers ranted about the soaring price of gold and how I couldn't expect to get any bargains. The newspaper that day had a story about the 'bottom falling out of the gold prices'. Needless to say I went elsewhere. When I found Linda Detlie at Wixon Jewelers in Bloomington, I found a patient and creative jeweler. She was careful to listen to what I wanted, rather than try to sell me something. In addition, she managed to get the beautiful earrings crafted in just 4 days. My dad was in tears and mom was thrilled. Thanks, Linda, we'll be back!
Description of Work: Wixon Jewelers: - had two beautiful matched opals in stock - ordered the remaining gold pieces needed to complete the earrings - completed the project in less than a week for Mother's Day

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Matt R.
10/2007
5.0
jewelry stores
  + -1 more
I originally went to Wixon because it was close to my house when I needed a ring repaired, but they have been my jeweler of choice ever since. I have purchased several things there and entrusted them with some family heirlooms in need of repair. I feel very confident that they will do a good job. The person I work with there is Preston, but all of the staff seem friendly and knowledgeable.
Description of Work: I have had several pieces of jewelry repaired and created for me at Wixon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

neil H.
02/2005
4.0
jewelry appraisal
  + -1 more
I THINK THEY GAVE GOOD SERVICE AT A VERY EXPENSIVE PRICE. THE PRICE IS PER ITEM. $75/ITEM.
Description of Work: THEY GAVE AN APPRAISAL OF JEWELRY FOR INSURANCE PURPOSES. GAVE A WRITTEN DESCRIPTION OF ITEMS AND A RETAIL REPLACEMENT VALUE. THEY CLEANED AND POLISHED.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
punctuality
5.0

$75

    Contact information

    9955 Lyndale Ave S, Minneapolis, MN 55420

    www.wixonjewelers.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Appraisals - Antiques/Jewelry/Items,
    Watch Repair,
    Clock Repair

    FAQ

    Wixon Jewelers is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 AM

    Wixon Jewelers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Wixon Jewelers does not offer free project estimates.
    No, Wixon Jewelers does not offer eco-friendly accreditations.
    No, Wixon Jewelers does not offer a senior discount.
    No, Wixon Jewelers does not offer emergency services.
    Yes, Wixon Jewelers offers warranties.
    Wixon Jewelers offers the following services: • On-site custom design • Jewelry repairs and cleaning • Custom jewelry design • Hand engraving • Watch repair- vintage and modern watches • Battery replacement • Water pressure testing • Insurance appraisals • Estate evaluations • Gem identification • Appraisals • Jewelry & collectables buying

    Contact information

    9955 Lyndale Ave S, Minneapolis, MN 55420

    www.wixonjewelers.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 AM