Victorias Cleaning Service

Fabulous.

Much better than our last cleaning service that we had hired. Very professional.

Vicky was a no show. No phone call or text to explain. Just didn't show up. Very unprofessional! When you count on someone to do what they say they are going to do and they don't, it's very frustrating and disappointing.

First time showed up, but late, while my partner waited for her and was late for a meeting because of her tardiness. She did do a thorough and satisfactory job. Second time, didn't show up at all and didn't answer phone when we called to find out what was going on. Next day, she called and said she had marked down the wrong day. Haven't heard from her since. This put us in a situation where we needed the house cleaned and had to change our schedules so we could do it ourselves. Don't need that kind of frustration in my life. When I did talk to her, I got a long sob story every time about how busy she was and her personal problems. Very unprofessional.

Very well. Vicki and her staff do a great job. Very thorough with lots of attention to detail. I will continue to use her services.

Professional, detailed and clear communication all the factors required to be in our BEST list. We used their service twice already and planning to continue on into the future.

I have been using Victorias Cleaning Service for over a year - she and her crew have been coming to my house every other Thursday - house always looks great when she leaves - she is good with my dog and is also responsive to special request -

One time, reasonable rate. Good Job!

Vickie came out last week to quote and schedule my cleaning. For my 2BR 2.5 BA townhouse, she quoted $125 for the first cleaning and $100 for the subsequent cleanings. She was very friendly and interacted well with my dog so I went ahead and scheduled a cleaning. Vickie did not show up for the original appointment. I called her 15 minutes after she was supposed to have arrived. Due to a scheduling mixup, Vickie thought my cleaning was supposed to be next week but happily rescheduled for later in the day. Again, she did not show up for the rescheduled appointment. I called her when she was 15 minutes late and left a voicemail. I called again when she was 30 minutes late, left another voicemail and cancelled the appointment all together. I wasted half a day waiting for Vickie and will not waste my time on her anymore. She has yet to respond to my last two voicemails.

She did very well. She was punctual and I plan on using her in the future.

The service is great. Friendly, timely, fair price and great service. We highly recommend Vicki!

I have had a good experience with Victoria’s Cleaning Service. She has been very good. She does a pretty good job. When she comes and if I wanted to do some other things, she does that. I just ask her. I think the price was fair. The quality of the service was good. She is an early bird.

Vicki and her crew have been cleaning my house for about 8-9 months, now. They do a great job of cleaning the house and I'm extremely satisfied. Vicki is very flexible, which I really appreciate. She's also very good about replying to emails promptly or returning phone calls. I would definitely recommend Vicki to anyone looking for a housecleaning service.

Will continue to use the services

Vickie is very responsive but I found that the cleaning was more surface cleaning...with women doing the cleaning who had the priority of just getting the job done....lots of basic things were missed and I never felt like the house was really clean when they finished...not up to my standards.

We do not like to clean, so the initial cleaning (early April 2014) was a big task. We were so pleased when we came home that evening and the whole house was clean. The first two cleanings took extra time (3 hours), but now the cleaning is only 2 hours. Vicki's team comes every other week which works perfectly. Vicki was able to fit us into her schedule and there nave not been any reschedules needed which we appreciate.

Vickie and her team are great. They?re reliable and don?t need much direction. She?s flexible, thorough, and cares about our things. I hate housework, and it feels wonderful to know my house is always clean now. It looks good and smells good.

Vicki is a lovely woman who hires and oversees a team of friendly, professional women. She came to my house to give me an estimate ahead of time, and she was personable, sweet to my kids and clearly adored my animals. She gave me a price of $125, which seemed fair. I used to have a regular cleaner who charged $100. The day of the cleaning, they arrived on time, and I was introduced to the three women on her team, who seemed to truly enjoy working together and had fun meeting our new kitten. They were like a whirlwind through our house, and were done in 2.5 hours. The wood floors gleamed and the place looked and smelled great. They did more than I had asked for when we first met (I told her we didn't need her to clean the bedrooms - just vacuum the rugs), and then she told my husband that he owed her an extra $30. In the future, I'd be more specific, I guess. But the house was a disaster - so it was worth the money in the end. Overall, I was very satisfied with the experience, and I will probably use them again in the future.

Good service and responsive to our requests. We've already recommended her to a couple different friends.

Vickie and her team are amazing! They're like housecleaning ninjas... the come every other Wednesday and when I get home my house is stunning... sparkling clean. She is thorough, detailed and consistent. I cannot recommend Vickie enough... professional, friendly and efficient. I will never give her up!

Vickie hase cleaned our house every other week for over 12 years. She did a fantastic job. She was reliable and even came during off times when we needed her. She was terrific in that she even fed the cats on occasion when we were out of town.

3 women team thorough and pleasant trustworthy

Great. Prior to the house being a rental, Vickie cleaned for me every month. I trusted her enough to give her a key and she cleans the house of several friends too. Everyone has had positive experience.

Do a thorough job; very dependable; extremely honest.

Vickie and her team were great. Reliable, honest, flexible, friendly and always willing to go the extra mile. I would recommend her in a heartbeat! I only stopped using her services because I moved out of state.