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USVICO

Windows, Siding, Roofing


Services we offer

GENERAL CONTRACTOR, WINDOW REPLACEMENT, SIDING, LIQUID VINYL, ROOFING, AND STORM DAMAGE REPAIR, INTERIOR REMODELING AND BASEMENT FINISHING.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

2.87 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
0%
3
0%
2
57%
1
14%


Rating CategoryRating out of 5
quality
3.3
value
3.0
professionalism
3.0
responsiveness
2.5
punctuality
2.7
Showing 1-7 of 7 reviews

Jacqueline R.
08/2017
2.0
siding, replacement windows
  + 0 more
Not well. I did not follow through with the work.
Description of Work: I asked USVICO for a bid to put finishing strips at the bottom of my steel siding -- siding which they had done a few years prior. Rather than review the work and give me a bid, the guy snipped off a large piece of my siding to take with him for a color match -- leaving me with a jagged edged mess to look at. Then called me with a $400 bid to do the work. The work was minimal -- maybe should have cost me no more than $100. I was not about to pay $400 to do the work, so I declined. Now I'm stuck with that hunk of steel siding taken out of my home near my back patio. Very visible. I am not happy.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$400

CHRIS G.
01/2009
1.0
roofing
  + -1 more
We had hail damage. In the days following the storm, our neighborhood was inundated with contractors trying to sell their services. I successfully dodged all but USVICO. Biggest mistake I have made in a long time. They put on high sales pressure and I finally gave them part of the job. When asked to provide a bid, Lance kept saying "whatever the insurance company approves". I should have just kicked him out but I guess he wore me down. When they FINALLY started work, they blocked our cars in the garage. We had to call them late at night to find the one English speaking person at the subcontracting company to get them to move the dumpster. When they finished, there was zero follow-up, nails all over and no proof that they had a final inspection. (I found the permit laying in my shrubs unsigned). I had to follow-up with the city to see if this actually every happened. Despite several calls, Lance never followed up with us. Moreover, he tried to bill our insurance company for work we had another, more reliable company do. To add insult to injury, our insurance company finally allowed a bill to go through that was roughly 25% higher than the original bid. ALMOST 6 months after the work was done. I just received USVICO's final bill today and they had the gall to ask for more business. PLEASE, I beg of you, use anyone else or do the work yourself!
Description of Work: Tear off and replace roofing.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

CHRIS G.
08/2008
2.0
siding
  + -1 more
US Vico was trolling the neighborhood after the storm. They seemed to be pretty honest. I was fooled. Lance never wanted to provide me with a bid for work. Just wanted whatever the insurance company would pay. Kind of like going into a store and being charged whatever is in your wallet. I made the mistake of saying, go ahead on the roof. Then out of the blue, they show up and start doing the work. Blocking the driveway for 5 days. The roof appears to be fine but the vent covers are dented and I am pretty sure that the work was not inspected. I just found the permit in the bushes last night. Suffice it to say before US Vico gets another nickel, they are going to need to provide proof the work was inspected. Use anyone else!!!!
Description of Work: Actually had a number of items per roof, siding, etc., damaged in a hail storm. The only actual work performed was the roof. No way I would allow them to do more.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$8,000

TANYA W.
07/2006
2.0
siding
  + -1 more
He had said we had damage to the garage door but it wasn't included in the insurance. He was supposed to meet the adjuster to look at that and talk about the additional $500 for the siding. The adjuster came and said Andrew called and told him we weren't pursuing the garage door and the siding issue was worked out. He was supposed to be here supervising the crew but hasn't shown up since we wrote the check. This has been fiasco and a big waste of our time. The siding is now done and looks good. They didn't put the lights on correctly. They've come back to fix some of the issues. We have additional issues after the inspector came. Under the door they said we shouldn't put siding because it gets kicked and damaged and they would just put cedar wood there and paint it. It hasn't been done yet. Home Sure Inc. are the subcontractors doing the work. I am happy with them because they are working with me on the issues. I have no respect for USVICO.
Description of Work: Roofing, siding, and gutters. He has been unresponsive ever since we signed the contract and gave them the check. We had told them we weren't ready to start, but they showed up anyway. They then said they needed to do more work, but would not give us a price or estimate. When Andrew finally called back it took him 3 hours while the crew sat here waiting. He finally emailed saying it would be $500 for the additional labor. They were supposed to match the siding on our addition. There was a spot that didn't lock right. They would have to tear off all the siding on the addition to be able to weave in the new siding and match it. They broke lanterns on our landscape lighting. Plants were trashed. Supposedly they are going to work with me on that. They knocked out our phone and our dish. They said they would pay for the service call. We had a skylight in the addition that they replaced. They were supposed to leave it for us to reuse but they didn't. Andrew never returns calls.

Rating CategoryRating out of 5
quality
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$18,314

SCHUYLER W.
03/2006
2.0
replacement windows
  + -1 more
It didn't go very well. Half the work was done in a timely manner and done well, but there was a problem with the ordering of windows. That added a significant delay. There was also a mishung door that had to be reordered and rehung. We thought it would be a good deal because they offered us a discount in order to use our house as a show house. The work took way too long; it wasn't worth saving the money. I think they got too big, and the manager didn't take any notes when I explained the problems; he was later fired. It put the owner in a really bad position. He wanted me to accept the wrong door, and I refused. He was upset to be put out by the mishung door. Entry into the front door would be impossible from the angle where they hung it, and I didn't appreciate that.
Description of Work: They replaced my windows, and did my doors, soffit, and fascia. Had six windows replaced, four of which were ordered incorrectly. They also put a vinyl coating on our stucco siding, and they did an excellent job. Some of the installers were very conscientious, but the ones who came to repair were indifferent. I was impressed at first, but in the end it wasn't worth it. Follow up was the big problem for me. It took 8-9 mos. to get this wrapped up. From day one, they were not punctual.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$20,000

Travis C.
09/2004
5.0
replacement windows
  + -1 more
I WAS VERY PLEASED WITH THE WHOLE EXPERIENCE. THE WINDOWS ARE FAR FROM THE CHEAPEST HOME IMPROVEMENT, AND THEY'RE SOMETHING YOU ARE GOING TO BE LOOKING AT EVERY DAY, SO I CAN'T SAY WE WEREN'T A LITTLE NERVOUS SIGNING UP TO HAVE THE WORK DONE. THE WHOLE EXPERIENCE WITH VICO WAS PROFESSIONAL & FRIENDLY, FROM SALES ALL THE WAY TO INSTALLATION. THE ACTUAL INSTALLATION COULDN'T HAVE GONE BETTER, THE INSTALLERS WERE EFFICIENT, FRIENDLY, AND I COULD TELL THEY REALLY KNEW WHAT THEY WERE DOING. PLUS WHEN THEY CLEANED UP I THINK THEY LEFT THE HOUSE CLEANER THAN THEY FOUND IT! NO NAILS, SCREWS, SPLINTERS, OR ANYTHING LEFT BEHIND. THE WINDOWS THEMSELVES ARE FANTASTIC, I WISH WE HAD DONE THIS SOONER. INSIDE AND OUT, OUR HOUSE LOOKS GREAT. CLASS ORGANIZATION, TOP TO BOTTOM. I CAN HIGHLY RECOMMEND THEM.
Description of Work: REPLACED ALL WINDOWS WITH NEW VINYL ONES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

LISA R.
02/2004
5.0
replacement windows
  + -1 more
EVERYBODY FROM THIS COMPANY WAS GREAT FROM THE BEGINNING. ESPECIALLY THE CREW, THEY WERE ON TIME, PROFESSIONAL AND VERY EFFICIENT. THEY WORKED DURING THE COLDEST DAYS OF OUR WINTER AND GOT THE JOB DONE WITH A VERY MINIMUM OF INCONVENIENCE. THE WINDOWS ARE GOOD QUALITY, EASY TO USE AND LOOK GOOD.
Description of Work: REPLACED ALL THE WINDOWS IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from USVICO
THANK YOU FOR YOUR WONDERFUL COMMENTS. USVICO''S GOAL IS TO PROVIDE WORLD CLASS SERVICE TO ALL OF OUR CUSTOMERS. YOUR REPORT AFFIRMS WE ARE ON THE RIGHT PATH. WE LOOK FORWARD TO SERVING YOUR NEEDS IN THE FUTURE.

    Contact information

    2924 Anthony Ln Ste 102, Minneapolis, MN 55418

    WWW.USVICO.COM

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Siding,
    Roofing

    FAQ

    USVICO is currently rated 2.8 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    USVICO accepts the following forms of payment: Check,MasterCard,Visa
    Yes, USVICO offers free project estimates.
    No, USVICO does not offer eco-friendly accreditations.
    No, USVICO does not offer a senior discount.
    No, USVICO does not offer emergency services.
    Yes, USVICO offers warranties.
    USVICO offers the following services: GENERAL CONTRACTOR, WINDOW REPLACEMENT, SIDING, LIQUID VINYL, ROOFING, AND STORM DAMAGE REPAIR, INTERIOR REMODELING AND BASEMENT FINISHING.

    Contact information

    2924 Anthony Ln Ste 102, Minneapolis, MN 55418

    WWW.USVICO.COM

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM