Description of Work: Jesse came out the day after I called and cleaned at the gutters on my house. I have a tall house with many peaks and valleys. If the areas were clean and he did not have to get on the roof there was no charge for that area. He blew out the areas that went underground and made sure they were clear as well. I now have a "gutter guy" for future years. He was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Julie P.
07/2014
4.0
gutter cleaning
+ -1 more
Had some trouble with scheduling. Did not read the fine print under the Big Deal stating to schedule within 2 days. They came out and started working on gutters without my knowing. They stated they contacted Angie's List and worked out the scheduling issues. The actual work by the company was just fine. The scheduling issue wasn't the companies fault.
Description of Work: Came out and cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
$89
Marilou C.
07/2014
5.0
gutter cleaning
+ -1 more
Jesse was punctual and very courteous. I was actually pretty embarrassed about the conditions of my gutters and it was clear they were very clogged and even had little plants growing out of them! :) I had purchased the deal of $119 and knew up front that with the amount of gutters I had that I would expect it to cost more (not to mention how clogged they were!). The additional $32 he charged was extremely reasonable for the amount of time he spent on the gutters. I will absolutely call Jesse back to clean my gutters and would highly recommend him!
Description of Work: Cleaned gutters for my house and also for my attached studio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Anyhow C.
06/2014
5.0
gutter cleaning
+ -1 more
All applicable gutters cleaned in a professional manner. I absolutely recommend this guy as he takes pride in his work and is very genuine. He also recommended some other company's for work I know needs to be done. Very helpful, will recommend to neighbors and will call again next time I need gutters cleaned.
Description of Work: 2nd floor gutter cleaning. Inspection and recommendations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Margaret G.
05/2014
5.0
gutter cleaning, window cleaning
+ 0 more
Jesse answered his phone personally, provided an estimate (very reasonable) and we set up a date for him to come to my parents' relatively large home in Highland Park, Saint Paul. We confirmed this appointment the night before his arrival and he was prompt to the point of being early (!) to meet my parents and agree upon a price. He was professional, kind and very diligent. His prices are more than fair given the amount of work to be done and the heights to which he had to climb to get to some of the gutters involved. I would not hesitate to recommend him to anyone. It appears he runs his own shop and is a hardworking small businessman. He's worthy of your business.
Description of Work: Washed several sliding glass doors and cleaned gutters on a large Highland Park home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathy V.
05/2014
5.0
gutter cleaning, window cleaning
+ 0 more
He showed up as planned and had a fabulous personality. He was very polite and courteous and went right to work clearing the clogged downspout and then washed the big bay window. He came back into the house to check the window to be sure it was clean and it was great.
Description of Work: He cleared a solidly packed downspout and washed a large bay window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lynn M.
05/2014
5.0
gutter cleaning
+ -1 more
I can't say enough about the service, price and overall experience I had with Ultra Shine, and their owner, Jesse. Exceptional would be the best word. After finding Ultra Shine on Angie's List, we scheduled an appointment, and he came out the same day. Not only did he clean out the gutters on our enormous twin home, but he repaired and attached part of the gutter that had been broken. His price was reasonable, the work was professional, and I would highly recommend him for any of his offered services. I am shocked at one of the bad reviews I read for Ultra Shine, and am so happy we ignored the one bad review. Best job we've had in our two years with Angie's List.
Description of Work: He cleaned and repaired cutters on our large home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
KAREN K.
04/2014
5.0
gutter cleaning
+ -1 more
It was near the end of the season and I hadn't had my gutter cleaned. He responded quickly and came out either the same day or the day after to do the job. It was a little more expensive than I thought it would be, but I needed it done. He did a thorough job.
Description of Work: He cleaned my gutters on my small house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Response from Ultra Shine Windows LLC
give me a call in spring or fall for the gutters and ill work with you on the price, rather have you enjoy the service and call again then lose you over a few dollars. thanks for the review :)
Sue S.
04/2014
1.0
window cleaning
+ -1 more
I have pictures proving my point that the work he's done has not been completed or was done badly. I would not recommend him to anyone. He was very unprofessional.
Description of Work: One March 30th he came to clean my windows. He also stated in his service he providers he does general contracting work. I wanted our front hall closet painted and injured my back and was able able to paint it myself. He painted that closet for us. He said he'd clean the screens on our windows but never did. He was talking about wanting to go golfing, we worked out an agreement that if he did the work I needed done we agreed I'd get him a set of golf clubs a and golf bag. I paid him 300 dollars for him washing the windows painting the closet and to rehang the curtain in my master bedroom and he left holes and it's still crooked, and to do the piping for my dryer venting which was not up to code and wasn't done because he's not a licensed plumber. I had some cement work that needed to be done on my pool deck that surrounds my pool. The job is a two day job and he tried to quickly do it when the weather wasn't even appropriate to have the work done. I was also charged $35 every time he came out to do work and told me it was because I made him come out by me changing the times. I wasn't even told I'd be charged $35 every visit but it showed on the bill Sun Mon and wen. At one time he went to Menard's for supplies and charged us during that time too. Everything he did was done with half effort. If the work had been done correctly I wouldn't care at all I'd even have still given him the clubs.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Miriam K.
01/2014
3.0
gutter cleaning
+ -1 more
Unfortunately, fall came late this year, and the leaves didn't fall from the trees in my yard until late November, while the deal closing date was in early November. I thus contacted the provider after the closing date, and offered to pay more, if needed, to get the job done. On the plus side, the provider managed to fit in the work at short notice and performed the required work adequately. On the negative side, he was very hostile in his responding e-mail and in a phone call I made to him, saying things like "this is not a game to me, I am not calling again"; he seemed very upset that he had not gotten an earlier response from me to schedule the service (he had e-mailed twice, in early September) and had called when I wasn't home, long before I was ready to have the work done. I appreciate that he didn't charge extra after the end of the deal date and made a special effort to get the work done quickly, before the temperature dropped, but I would not use this service again because of his hostility in our e-mail and phone interactions. It doesn't make sense to have my gutters cleaned before the leaves fall off the trees in my yard, and I prefer to work with a provider who is more comfortable in being flexible about scheduling the work.
Description of Work: I purchased a special price deal to get my gutters cleaned through Angie's List.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$60
Response from Ultra Shine Windows LLC
I tried calling 4 times and responded to emails 3 times with no response and with you scheduling after the final date I offer, this is unprofessional. I only work so late in the season its why I have a cut off date, you never responded back to me then got aggravated when I tried to work with you. I would stick to the contract offered and try and realize you scheduled after the big deal was finished, that's not me being upset that's you breaking a contract.
MARCIA F.
12/2013
2.0
gutter cleaning
+ -1 more
First he complained about the date I chose, then when he arrived he complained that he had to get out his big ladder. If he advertises to clean gutters does he think he won't need a ladder? He up-charged fairly because I admit I misread the offer that was for 175 feet of gutter. But his interactions with my husband were unpleasant due to his complaining. My real complaint is with Angie's List offers that are often vague and misleading.
Description of Work: I used Ultra Shine Windows LLC.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$140
Response from Ultra Shine Windows LLC
Ultra Shine Windows LLC 11/1/2013 http://my.angieslist.com/thebigdeal/default.aspx?storefrontitemid=167520&source=4&forceSync=1 This link will bring you to the big deal, the fine print explains it all and I spoke with your husband before I started any work. The house is well over 300 linear square feet the deal is for 175, at .95 a foot that comes to well over a hundred dollars. 36' foot climbs in the back or a double ladder climb to get to the top part of the roof, i didn't charge for this, the add states over 24 feet additional charges apply. For these extras 40.00 seems like im trying to get a customer for life not trying to nickle and dime you. Sorry you feel like this was not a fair deal, take care. Jesse/Ultra Shine Windows MARCIA FLUER 11/1/2013 Please accept my apologies. I've had the gutters done before and didn't realize we had over 300 feet. Keep the check. As for having to use the 36' ladder, I didn't see anything about only single story houses.
Ann V.
11/2013
5.0
gutter cleaning
+ -1 more
Cleaned our gutters. Very impressed with him! Will use him again to wash windows.
Description of Work: Ultra Shine Windows LLC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan J.
10/2013
5.0
gutter cleaning
+ -1 more
GREAT! Jesse was wonderful to work with and was helpful in cleaning up what was needed.
Description of Work: Cleaned the gutters, yard waste removal, and cut portions of trees hanging over the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathleen W.
10/2013
5.0
window cleaning
+ -1 more
I have had my windows cleaned in other cities and I was very pleased with his work. I thought his pricing was within what I would have expeected. Also ,he was very prompt and did an excellent job.
Description of Work: Washed the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Johanna H.
10/2013
5.0
gutter cleaning, window cleaning
+ 0 more
Water did not come through the pipes any longer, due to branches, leaves etc. Jesse took it apart and put it up again in no time. He is super efficient and not expensive. I will contact ultra shine next time I need handy man services.
Description of Work: Cleaned out my gutters, and took apart pipes due to congestion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
HEIDI B.
10/2013
5.0
gutter cleaning, window cleaning
+ 0 more
this was a terrific service. I bought the "big deal" for gutter cleaning. I was able to get an appointment right away (all by email with is best for me). The owner came out right on time. I had to leave for work shortly after he arrived and started working. He explained what he would do and said he would leave his recommendations and anything he found in the back door. He was very helpful - noted that with a large pine tree on one side of my house I should consider clearing twice a year or would likely get water up in my roof, or in my basement. He was correct - I had been getting water in my basement on that side. We had 3 days of rain this week and my basement has been absolutely dry. I will take them up on the suggestion to clear twice a year. The cost is very reasonable, and beats water where I don't want it.
Description of Work: cleaned gutters, checked for roof damage, checked for condition of gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
CYNTHIA M.
09/2013
1.0
window cleaning
+ -1 more
estimate only used a different provider
Description of Work: estimate only did not use
Rating Category
Rating out of 5
value
1.0
althea W.
09/2013
3.0
gutter cleaning
+ -1 more
The technician came out to look at the project. I live in a two story duplex. He stated that there would need to be an additional $75.00 due to the height. He asked for the additional fee in cash. I didn’t feel comfortable doing the cash so I asked if I could use a credit card. He refused to accept credit and advised that I needed to get a refund. He may have accepted a check but I preferred credit.
Description of Work: I purchased a Big Deal for gutter cleaning.
Rating Category
Rating out of 5
Response from Ultra Shine Windows LLC
I only except check, cash is fine checks are better for tax purposes, for now im not paying credit card fees. Hope the project went well.
Nancy F.
08/2013
5.0
gutter cleaning, window cleaning
+ 0 more
Owner is professional and meticulous. He charges (comparable to the larger firms I contacted) by the glass pane so a standard window would have two panes at $5 per pane. Our house had more than 50 panes (on three levels) and many of the windows and screens had not had exterior cleaning in more than 5 years. Owner did an excellent job using just soap and water--no caustic chemicals--on both windows and screens. During the cleaning I discovered two screens with significant tears. Owner had the supplies and tools necessary to re-screen on-site and did a great job (though he charges about $5 more than for most off-site repairs, it was well worth it to have the job done at the time of cleaning). The owner's original phone estimate (for cleaning fee and time needed to complete the job) was substantially less than cost/time for the final job. However, I had expected that to be the case based on number and position of windows and prior experience with cleaning firms. Owner re-estimated when he arrived on the job and we had a conversation before he began the work so there were no surprises. The owner takes the job seriously. The quality is excellent and the windows look fabulous. I plan to use UltraShine in the future.
Description of Work: Owner is a sole proprietor and performs all the work himself. He hand washes windows, frames and sills, and glass doors, dusts screens (hand washes screens if heavily soiled for an additional charge), repairs screens on-site (for an extra charge), cleans gutters by hand (for an additional charge) and cleans chandeliers (for an additional charge).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tim W.
07/2013
5.0
window cleaning
+ -1 more
Jesse did not perform any work but due to my circumstances Jesse offered to facilitate my time schedule and do my work. He went the extra mile to help. Fortunately for me I found a service that was able to do my work the same day and had to cancel Jesse. He was very professional with the situation and offered advice regarding the same day service. His communication was excellent and I would not hesitate to recommend Jesse. I will use his services in the future.
Description of Work: Estimate
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Corey H.
07/2013
5.0
window cleaning
+ -1 more
Sent Jesse an e-mail at 7:00 am on Saturday and he responded back by 7:30 and was at my house working by 9:00 am the same day! Did I say it was Saturday! He did a magnificant job on the windows and was done in about 6 hours since I have so many windows. After he left it began to rain and I received a call from him after the storm asking me if he should come over and touch up the windows. Great service and great price!
Description of Work: Washed all windows in my hows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
JEROME C.
07/2013
5.0
gutter cleaning, window cleaning
+ 0 more
Called him on Saturday morning, he showed up early Sunday (had a cancelation), and worked through the day. Was really diligent and attentive to demands and questions. Did a great thorough job. Pricing was very reasonable given the work done.
Description of Work: Cleaned about 30 windows (multiple panes + storm windows). Cleaned roof and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Jacqueline B.
06/2013
5.0
window cleaning
+ -1 more
He was polite and helpful and even offered to clean the screens at "no additional charge". To date he has cleaned our windows three times and has provided the same excellent service each time. He skillfully worked around our dogs, furniture and kids. His follow up is excellent. He's already left a helpful reminder this spring offering to schedule the window cleaning. I am definitely planning to call him back to get rid of all of the winter grunge, dog nose prints, and hand prints on our windows... if it ever stops raining.
Description of Work: Jessie cleaned the inside and outside of our double windows. He had to remove the interior set of windows to clean the backs of both the exterior and interior windows. I didn't even know this was an option!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Demoz G.
05/2013
5.0
gutter cleaning, window cleaning
+ 0 more
Was punctual and showed up on time. Did the work methodically and thoroughly. After the visit, it turned out that one of the gutters they had cleaned was plugged up with leaves far down in the spout (the clog could not be seen during the cleaning but became apparent a week later after the first rain fall). I called the owner and he came back right away and did the cleared the clog free of charge. A very responsive business owner that I will for sure use again.
Description of Work: Cleaned windows (inside and outside), cleaned window sills and cleaned gutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bruce M.
11/2012
5.0
window cleaning
+ -1 more
I hired Jesse last month to clean all the windows in my house because I am temporally disabled due to a surgery. I wanted the windows clean before the winter. Jesse was very professional and timely on the job. Hopefully I will be able to do my own windows next year but If I can?t I will defiantly call Jesse again.
Description of Work: I hired Jesse last month to clean all the windows in my house..
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Window Cleaning,
Roofing,
Masonry,
Interior Painting,
Snow Removal,
Exterior Painting,
Window Treatments
FAQ
Ultra Shine Windows LLC is currently rated 4.7 overall out of 5.
Ultra Shine Windows LLC accepts the following forms of payment: Check
Yes, Ultra Shine Windows LLC offers free project estimates.
Yes, Ultra Shine Windows LLC offers eco-friendly accreditations.
No, Ultra Shine Windows LLC does not offer a senior discount.
No, Ultra Shine Windows LLC does not offer emergency services.
No, Ultra Shine Windows LLC does not offer warranties.
Ultra Shine Windows LLC offers the following services: Window and gutter cleaning, painting - interior & exterior.