TWIN CITY LANDSCAPE

My experience with TC Landscape began with a visit to Angie s List. I read the comments for a number of Landscapers including TC Landscape. I emailed Debbie at TCL by using the email address provided by Angie s List. Within 4 business days, Debbie and I had negotiated pricing, terms and timing all by email! The first part was completed in January 2006. We had a very warm winter and because the ground was not very frozen, Debbie and her crew were able to use a thawing blanket, then install most of the retaining wall at that time. This was great because we were able to place the retaining wall next to the garage wall before the stucco was applied in June 2006. Debbie coordinated with my sprinkler company to ensure that there would be an unobstructed path for their engineers to reinstall the lines and sprinkler heads later on during the year. The second part of the project was completed in October 2006 once the addition project was finally completed. See description above.

Appointment for estimate set up but rescheduled for the following day when Debbie called at the time the original appointment was scheduled. Debbie arrived at the appointment on time and was friendly and helpful. However, I needed to ask a couple times via email if she was going to write up an estimate with description. Estimate finally came about 2 weeks later with just written description of work and no rough sketch of what the propose plan would look like.

Excellent - I called three companies for an estimate. Debbie was the first one to return my calls. She was straightforward, clear, made some good suggestions. I knew what to expect from the start. Debbie and the crew worked quickly. The materials they brought were top quality - sod, mulch, and edging materials. She offered to put the leftover mulch in other areas in my yard and did so quickly and at no extra charge. She gave instructions for care of the area and it looks great!

Debbie came out the day after I called her. We chatted sbout what I wanted done and she took measurements. The next day, via e-mail, she described options for the replacement tree and shrubs and suggested we look at photos and descriptions on the internet where we could see the plants full grown, blooming etc.(great idea for mid October project) The crew came out at 8am when they said they would and the job was finished within three hours, only a week after Debbie's estimate visit. They worked efficiently and cleaned up. The whole process was extremely smooth. Twin City Landscape was almost half the price of our other bid.

We meet twice with Debby. She was on time and very efficient in providing us with a quote. We were pleased that she scheduled us to complete our work within 2 weeks. We were surprised that the work was completed in only 4 hours by 3 people! We are happy with the work and have not had any water problems so far. I would suggest asking for a detailed quote from Debby. While completing the work, I had to remind her of what we discussed. It would have been easier to have all details on the quote. She happily completed everything we asked for in the end. We probably would have hired her to do plantings as well, but she only gave us a quote of $750 with no detail.

TCL was 1 of 5 bids. Designs were somewhat different but the total job was equivalent. TCL was the lowest bid particularly for paver work. Owner Debbie Petschl very knowledgeable and helpful in the design and selection of plantings, which would do well in the specific locations. She was prompt, courteous, and professional. Flexible in making minor changes. Because of her supervision, the crew knew what was expected. Materials were delivered on time and job was completed as promised. Her crew was prompt, incredibly hardworking, courteous, and cleaned up each evening. Two minor issues: (1) Inexperienced crew member was told not to hammer landscape cloth fasteners, but did. Resulting in several leaks in the underground sprinkler system. Twin City paid for immediate repair. (2) Lot was hand raked to level (not smoothed with bobcat) before sod was laid, but because soil is clay, it's bumpy. Work exceeded expectations.

TCL was 1 of 5 bids. Designs were somewhat different but the total job was equivalent. TCL was the lowest bid particularly for paver work. Owner Debbie Petschl very knowledgeable and helpful in the design and selection of plantings, which would do well in the specific locations. She was prompt, courteous, and professional. Flexible in making minor changes. Because of her supervision, the crew knew what was expected. Materials were delivered on time and job was completed as promised. Her crew was prompt, incredibly hardworking, courteous, and cleaned up each evening. Two minor issues: (1) Inexperienced crew member was told not to hammer landscape cloth fasteners, but did. Resulting in several leaks in the underground sprinkler system. Twin City paid for immediate repair. (2) Lot was hand raked to level (not smoothed with bobcat) before sod was laid, but because soil is clay, it's bumpy. Work exceeded expectations.

Deb Petschl and her crew were wonderful to work with. Deb had a lot of helpful ideas on what would work with our hill and she also listened carefully to what we had in mind. She answers her phone readily and is prompt for all appointments. Her crew is a marvel! They came early in the morning and worked non-stop. They were very careful and precise in laying the blocks and even managed to jack hammer out the underlying concrete without damaging the sidewalk. Everything was cleaned up neatly at the end of the work. Many of our neighbors commented on the project and noticed how hard the crew worked. We are pleased with the project, it fits right in with our old 1919 house and enjoyed working with Deb and crew. We had gotten 3 other estimates and felt Twin City was reasonable for the amount of work done.

Deb Petschl and her crew were wonderful to work with. Deb had a lot of helpful ideas on what would work with our hill and she also listened carefully to what we had in mind. She answers her phone readily and is prompt for all appointments. Her crew is a marvel! They came early in the morning and worked non-stop. They were very careful and precise in laying the blocks and even managed to jack hammer out the underlying concrete without damaging the sidewalk. Everything was cleaned up neatly at the end of the work. Many of our neighbors commented on the project and noticed how hard the crew worked. We are pleased with the project, it fits right in with our old 1919 house and enjoyed working with Deb and crew. We had gotten 3 other estimates and felt Twin City was reasonable for the amount of work done.

We chose Twin City because Deb quickly understood the type of landscaping re-design we were after. The pricing was reasonable. They were able to start the job quickly, but we weren't rushed to make any decisions. Whatever decisions we needed help with, Deb took the time to help us. She puts customer satisfaction as a number 1 priority. She does a follow-up in the Spring.

We chose Twin City because Deb quickly understood the type of landscaping re-design we were after. The pricing was reasonable. They were able to start the job quickly, but we weren't rushed to make any decisions. Whatever decisions we needed help with, Deb took the time to help us. She puts customer satisfaction as a number 1 priority. She does a follow-up in the Spring.

Debbie was great. She responded quickly and was very easy to work with. She had great ideas. Her time frame to do the work was in the time frame I needed it done. I thought the price was very fair, considering all the work they would have to do to remove the old blocks. I just decided to put the project off for awhile.

I had called Debbie and set up a time to meet. She never showed up, and I lost time at work. She didn't really apologize, but since she was being nice I set up another time with her. I called her about 30 minutes after our second appointment. She said she forgot again. So I got stood up TWICE, waisted over an hour waiting for her both times, and she didn't offer anything accept for saying '' I can leave right now if you want to wait for me.'' It was terrible.

I had an appointment set up to meet with Deb about a landscaping project. She called exactly at the time of the appointment to cancel. We set up another time for a few days later. She did not come to the appointment, nor did she call. It's been a couple weeks now, and I still haven't heard from her.

From estimate to final installation, Deb and crew did a fantastic job. Project was on schedule. Workmanship was superior. Couldn't be happier with the end result. I would definitely hire this company again!

The experience was great from start to finish. Debbie was very efficient, very clear price quotes, good e-mail communication, and very pleasant to work with. Her crew was nice, and the three of them finished the project in 3 days. The final product is beautiful, and I'm happy with the entire experience!

The experience was great from start to finish. Debbie was very efficient, very clear price quotes, good e-mail communication, and very pleasant to work with. Her crew was nice, and the three of them finished the project in 3 days. The final product is beautiful, and I'm happy with the entire experience!

Excellent work. They were able to complete most of the work in one day. We did have a short delay in finishing but that was due in part to some weather and in part to some issues obtaining the correct part to connect the drain tile to the existing downspout. Overall we are very pleased and would recommend this company. We felt the price was very competitive for the work done.

Debbie Petschl, the owner of the business, was prompt in responding to questions, in looking at the job, and in giving us an estimate. She kept us informed when weather interfered with starting the job as scheduled, and followed through with a promise to come back and haul away unused rock.

Did not provide estimate nor returned as promised.

Excellent job from the initial contact through the completion of the job. Very available and responsive through phone calls and e-mail. The crew worked hard and quickly. It was a pleasure to work with them. The work was of good quality and value for the money.

DEBBIE RETURNED MY INITIAL CALL PROMPTLY AND CAME OVER THE SAME DAY TO GIVE AN ESTIMATE. ONCE WE DECIDED TO HIRE HER, SHE WAS ABLE TO START THE WORK THE NEXT DAY DUE TO A SCHEDULING CHANGE. HER EMPLOYEES WERE PLEASANT TO DEAL WITH AND WORKED EFFICIENTLY. WE WERE VERY PLEASED WITH THE WORK.

DEB WAS TERRIFIC. SHE CAME OUT TO GIVE AN ESTIMATE QUICKLY AND EVEN OFFERED TO TRY TO REARRANGE HER SCHEDULE TO ACCOMMODATE MY TIME FRAME. I'M SURE SHE WOULD HAVE DONE A GREAT JOB, BUT I WENT WITH A DIFFERENT COMPANY THAT WAS LESS EXPENSIVE AND WOULD ALSO TAKE CARE OF REMOVING THE OLD RETAINING WALL TIMBERS.

I THOUGHT DEBBIE AND HER CREW WERE VERY PROFESSIONAL, POLITE, DID WHAT THEY SAID THEY WOULD DO AND DID IT ON TIME. I FELT THE PRICE WAS VERY REASONABLE FOR WHAT WAS DONE.

I THOUGHT DEBBIE AND HER CREW WERE VERY PROFESSIONAL, POLITE, DID WHAT THEY SAID THEY WOULD DO AND DID IT ON TIME. I FELT THE PRICE WAS VERY REASONABLE FOR WHAT WAS DONE.