TWIN CITY LANDSCAPE

Debbie came out the day after I called her. We chatted sbout what I wanted done and she took measurements. The next day, via e-mail, she described options for the replacement tree and shrubs and suggested we look at photos and descriptions on the internet where we could see the plants full grown, blooming etc.(great idea for mid October project) The crew came out at 8am when they said they would and the job was finished within three hours, only a week after Debbie's estimate visit. They worked efficiently and cleaned up. The whole process was extremely smooth. Twin City Landscape was almost half the price of our other bid.

We meet twice with Debby. She was on time and very efficient in providing us with a quote. We were pleased that she scheduled us to complete our work within 2 weeks. We were surprised that the work was completed in only 4 hours by 3 people! We are happy with the work and have not had any water problems so far. I would suggest asking for a detailed quote from Debby. While completing the work, I had to remind her of what we discussed. It would have been easier to have all details on the quote. She happily completed everything we asked for in the end. We probably would have hired her to do plantings as well, but she only gave us a quote of $750 with no detail.

TCL was 1 of 5 bids. Designs were somewhat different but the total job was equivalent. TCL was the lowest bid particularly for paver work. Owner Debbie Petschl very knowledgeable and helpful in the design and selection of plantings, which would do well in the specific locations. She was prompt, courteous, and professional. Flexible in making minor changes. Because of her supervision, the crew knew what was expected. Materials were delivered on time and job was completed as promised. Her crew was prompt, incredibly hardworking, courteous, and cleaned up each evening. Two minor issues: (1) Inexperienced crew member was told not to hammer landscape cloth fasteners, but did. Resulting in several leaks in the underground sprinkler system. Twin City paid for immediate repair. (2) Lot was hand raked to level (not smoothed with bobcat) before sod was laid, but because soil is clay, it's bumpy. Work exceeded expectations.

TCL was 1 of 5 bids. Designs were somewhat different but the total job was equivalent. TCL was the lowest bid particularly for paver work. Owner Debbie Petschl very knowledgeable and helpful in the design and selection of plantings, which would do well in the specific locations. She was prompt, courteous, and professional. Flexible in making minor changes. Because of her supervision, the crew knew what was expected. Materials were delivered on time and job was completed as promised. Her crew was prompt, incredibly hardworking, courteous, and cleaned up each evening. Two minor issues: (1) Inexperienced crew member was told not to hammer landscape cloth fasteners, but did. Resulting in several leaks in the underground sprinkler system. Twin City paid for immediate repair. (2) Lot was hand raked to level (not smoothed with bobcat) before sod was laid, but because soil is clay, it's bumpy. Work exceeded expectations.

Deb Petschl and her crew were wonderful to work with. Deb had a lot of helpful ideas on what would work with our hill and she also listened carefully to what we had in mind. She answers her phone readily and is prompt for all appointments. Her crew is a marvel! They came early in the morning and worked non-stop. They were very careful and precise in laying the blocks and even managed to jack hammer out the underlying concrete without damaging the sidewalk. Everything was cleaned up neatly at the end of the work. Many of our neighbors commented on the project and noticed how hard the crew worked. We are pleased with the project, it fits right in with our old 1919 house and enjoyed working with Deb and crew. We had gotten 3 other estimates and felt Twin City was reasonable for the amount of work done.

Deb Petschl and her crew were wonderful to work with. Deb had a lot of helpful ideas on what would work with our hill and she also listened carefully to what we had in mind. She answers her phone readily and is prompt for all appointments. Her crew is a marvel! They came early in the morning and worked non-stop. They were very careful and precise in laying the blocks and even managed to jack hammer out the underlying concrete without damaging the sidewalk. Everything was cleaned up neatly at the end of the work. Many of our neighbors commented on the project and noticed how hard the crew worked. We are pleased with the project, it fits right in with our old 1919 house and enjoyed working with Deb and crew. We had gotten 3 other estimates and felt Twin City was reasonable for the amount of work done.

We chose Twin City because Deb quickly understood the type of landscaping re-design we were after. The pricing was reasonable. They were able to start the job quickly, but we weren't rushed to make any decisions. Whatever decisions we needed help with, Deb took the time to help us. She puts customer satisfaction as a number 1 priority. She does a follow-up in the Spring.

We chose Twin City because Deb quickly understood the type of landscaping re-design we were after. The pricing was reasonable. They were able to start the job quickly, but we weren't rushed to make any decisions. Whatever decisions we needed help with, Deb took the time to help us. She puts customer satisfaction as a number 1 priority. She does a follow-up in the Spring.

Debbie was great. She responded quickly and was very easy to work with. She had great ideas. Her time frame to do the work was in the time frame I needed it done. I thought the price was very fair, considering all the work they would have to do to remove the old blocks. I just decided to put the project off for awhile.

I had called Debbie and set up a time to meet. She never showed up, and I lost time at work. She didn't really apologize, but since she was being nice I set up another time with her. I called her about 30 minutes after our second appointment. She said she forgot again. So I got stood up TWICE, waisted over an hour waiting for her both times, and she didn't offer anything accept for saying '' I can leave right now if you want to wait for me.'' It was terrible.

I had an appointment set up to meet with Deb about a landscaping project. She called exactly at the time of the appointment to cancel. We set up another time for a few days later. She did not come to the appointment, nor did she call. It's been a couple weeks now, and I still haven't heard from her.

From estimate to final installation, Deb and crew did a fantastic job. Project was on schedule. Workmanship was superior. Couldn't be happier with the end result. I would definitely hire this company again!

The experience was great from start to finish. Debbie was very efficient, very clear price quotes, good e-mail communication, and very pleasant to work with. Her crew was nice, and the three of them finished the project in 3 days. The final product is beautiful, and I'm happy with the entire experience!

The experience was great from start to finish. Debbie was very efficient, very clear price quotes, good e-mail communication, and very pleasant to work with. Her crew was nice, and the three of them finished the project in 3 days. The final product is beautiful, and I'm happy with the entire experience!

Excellent work. They were able to complete most of the work in one day. We did have a short delay in finishing but that was due in part to some weather and in part to some issues obtaining the correct part to connect the drain tile to the existing downspout. Overall we are very pleased and would recommend this company. We felt the price was very competitive for the work done.

Debbie Petschl, the owner of the business, was prompt in responding to questions, in looking at the job, and in giving us an estimate. She kept us informed when weather interfered with starting the job as scheduled, and followed through with a promise to come back and haul away unused rock.

Did not provide estimate nor returned as promised.

Excellent job from the initial contact through the completion of the job. Very available and responsive through phone calls and e-mail. The crew worked hard and quickly. It was a pleasure to work with them. The work was of good quality and value for the money.

DEBBIE RETURNED MY INITIAL CALL PROMPTLY AND CAME OVER THE SAME DAY TO GIVE AN ESTIMATE. ONCE WE DECIDED TO HIRE HER, SHE WAS ABLE TO START THE WORK THE NEXT DAY DUE TO A SCHEDULING CHANGE. HER EMPLOYEES WERE PLEASANT TO DEAL WITH AND WORKED EFFICIENTLY. WE WERE VERY PLEASED WITH THE WORK.

DEB WAS TERRIFIC. SHE CAME OUT TO GIVE AN ESTIMATE QUICKLY AND EVEN OFFERED TO TRY TO REARRANGE HER SCHEDULE TO ACCOMMODATE MY TIME FRAME. I'M SURE SHE WOULD HAVE DONE A GREAT JOB, BUT I WENT WITH A DIFFERENT COMPANY THAT WAS LESS EXPENSIVE AND WOULD ALSO TAKE CARE OF REMOVING THE OLD RETAINING WALL TIMBERS.

I THOUGHT DEBBIE AND HER CREW WERE VERY PROFESSIONAL, POLITE, DID WHAT THEY SAID THEY WOULD DO AND DID IT ON TIME. I FELT THE PRICE WAS VERY REASONABLE FOR WHAT WAS DONE.

I THOUGHT DEBBIE AND HER CREW WERE VERY PROFESSIONAL, POLITE, DID WHAT THEY SAID THEY WOULD DO AND DID IT ON TIME. I FELT THE PRICE WAS VERY REASONABLE FOR WHAT WAS DONE.

DEB PETSCHL, THE OWNER, WAS KNOWLEDGEABLE AND EASY TO WORK WITH. SHE MADE EXCELLENT SUGGESTIONS. HER TEAM WAS METICULOUS, POLITE, AND TIMELY. I AM VERY HAPPY WITH MY GARDEN AND THE COMPLETED PROJECT IS WONDERFUL.

DEB PETSCHL, THE OWNER, WAS KNOWLEDGEABLE AND EASY TO WORK WITH. SHE MADE EXCELLENT SUGGESTIONS. HER TEAM WAS METICULOUS, POLITE, AND TIMELY. I AM VERY HAPPY WITH MY GARDEN AND THE COMPLETED PROJECT IS WONDERFUL.

FAR EXCEEDED ANY EXPECTATIONS I HAD. THIS COMPANY STEPPED IN WHEN A PREVIOUSLY HIRED CONTRACTOR CONTINUALLY FAILED TO COMPLETE THIS PROJECT. THEY ARRIVED ON THE JOB 1/2 DAY BEFORE THEY HAD PROMISED TO START. WORKERS WERE PROFESSIONAL AND WORKED FULL DAYS UNTIL THE JOB WAS DONE. THE CREW CLEANED UP AFTER THEMSELVES ON A DAILY BASIS. FINISHING TOUCHES TO THE PROJECT WERE DONE ON THEIR OWN ACCORD, THINGS THAT I WAS GOING TO DO MYSELF AFTER THE RETAINING WALL WAS FINISHED. THEY PATCHED CEMENT AND ASPHALT. THEY CLEANED UP THE ENTIRE AREA WHEN THE JOB WAS COMPLETED.