Transmission Shop Inc/TSI Richfield

I was overdue for a transmission fluid change so I figured it was time to make an appointment. I called a few shops and got pricing on their services. They were all about the same so it came down to when they could fit me in. TSI was able to get me in the soonest. The shop was a bit difficult to get to, due to all the road construction, but not impossible. I waited at the shop while they worked on the car. All of the people I met there were professional and friendly. They were faster than estimated and the price was actually a few bucks less than I was quoted. The car runs great and I'm glad I picked these guys. I will definitely go back there next time.

Perfect precision and no problems since then.

I gave Transmission Shop in Richfield a long list of work I had already done, and parts I had already replaced while previously attempting to repair my transmission myself (I've been working on vehicles for over 40 years). Taking into account all the work I'd previously done on my transmission, it pretty much left installing a rebuilt transmission as the only option to repair it. I was told this repair would cost between $1,800 to $3,000, but they wouldn't be able to nail down the price until they actually worked on the transmission for a while. After a test drive and a hookup to their computer, they charged me $127.40 to give me the estimate. If it cost that much for an estimate (an estimate which didn't tell me anything I didn't already know as far as what was wrong with the transmission), I'm reasonably assuming that they would charge me closer to the $3,000 price to repair it. No thanks.

My vehicle started shifting hard and after ensuring the transmission level was adequate thinking that might have been the source, I decided to make an appointment with TSI after getting referred by an old friend of mine. Before arriving it was thought, by myself and a couple of others, that the most likely cause was a solenoid or two; however, upon scanning for codes a different component was found to be bad.

I have been going to TSI in Richfield for years. Since I drive older, high mileage vehicles, I have had many occasions for their services. They are friendly, competent, fair and honest. Once again, they did not disappoint! Thank you TSI.

It went great. Was done the same day!

It was very much worth my time and I recommend this place to anybody else that needs transmission work done. They do not mess around when it comes to work and look for the best option and plan for you as well.

THE GUYS AT TSI ARE GREAT. THEY TOOK MY CAR FOR A ROAD TEST TO CHECK THINGS OUT. THEY CAME BACK AND DID MY OIL CHANGE AND REPLACED THE ONE BULB I HAD TO REPLACE AND I WAS OUT OF THERE IN LESS THAN AN HOUR. GREAT BUNCH OF GUYS THAT WORK THERE. I HAVE HAD OTHER MAJOR WORK DONE THERE IN THE PAST. MY TRUCK AND CAR ARE ALWAYS DONE ON TIME AND NEVER OVER THE ESTIMATE THEY HAVE QUOTED ME. VERY KNOWLEDGEABLE AND PROFESSIONAL.

Absolutely the best customer service experience ever! Everyone was extremely helpful and knowledgeable. Pricing of work preformed was fair and much lower than i would have expected to pay at any of there competitors. Thank you for the prompt courteous service. We will be bringing all of our future business here.

Fine, but cost was more than estimated. Nearly as expensive as the dealer.

Great! They did the job when promised at a fair price. I have been using them for all my vehicle repairs for over 10 years and try to recommend them to friends and co-workers whenever I can. They are straight shooters who evaluate your problems and advise you fully as to yours options. TSI has never recommended any repairs that did not need to be done immediately. They advise you as to other items they find which could wait. They have done everything from replacing my son's engine in his Cobalt with a rebuilt one to replacing tires on our vehicles when needed. A great team.

great! these guys are the BEST! my go-to auto maintenance and repair place. excellent work, fair prices-- they do what they say they will, and in good humor. a top-notch company!

I have used this shop a few times over the years with positive results - the first time was in 1988 for a transmission repair on my Chevy Suburban, and then again starting in about 2011. When I dropped off my 2007 Vue in April of 2016, Roger got back to me the next day to give me an estimate. He soon called again to tell me that his estimate was wrong - it was actually about $75 less. I appreciated the honesty! He also mentioned that he noticed that the key stuck in the ignition. I asked if he could repair that too, and he said he would look into it. When he called me back, he told me it was a recall item, and I could have the repair done for free at a dealership. The wheel bearing repair was completed, but I was unable to pick up the car for a couple of days. Roger suggested that he could deliver my car to my home if I could drive him back to the shop. SUPERIOR service! My son was also pleased with his transmission replacement. The cost was a little less than the previous replacement he had done about 6 months before from someone from Craigslist that went horribly wrong and had no warranty at all. He wished he had started here first! I would highly recommend Transmission Shop Inc/TSI Richfield to anyone looking for professional, reliable and honest service.

I was able to make an appt for the next day to get a lot of work done on my car that we have been holding off on doing. Russ was in constant contact with me on the progress and if any issues came up. The spark plugs were unplanned, however since they were already in there doing the valve cover gasket, it would reduce the cost of labor to replace. As they were in need of replacement, we decided it was a good time to do it. The team always takes such great care of us. I love that they even provide loaner cars for us to take when our car is in their care. I don't have to miss work at all.

Took in truck right away. Phoned the next morning and said transmission was too burned up to repair and we needed another transmission. Installed transmission within budget.

We have used the TSI Richfield to work any of our vehicles that we suspect transmission problems. They have always been honest and professional Recently we broke down on the freeway and had our 2005 Saturn VUE towed over 60 miles to have the TSI team work on it (Hi Russ!) . They diagnosed the problem quickly they took the time to explain everything to us and proposed several options for us to choose from. This group of people are honest and professional. I trust them.

These guys are great! They have been doing work on my car for over 20 years.

I had problems with the transmission. I was not sure if the transmission needed to be fixed replaced or not. After some trouble shooting I figured out there was not transmission fluid in the car. I called TSI Transmission shop and had the car towed to their shop. They quickly diagnosed the issue and fixed the problem by replacing a worn out transmission line.

2002 Subaru Forester. Everything worked stellarly until I blew out the engine fairly recently (they didn't do any engine work on this, the blowout was all me/happenstance). The overall cost ended up higher than I'd expected because they found and did a lot on my old car, and their labor cost is higher than my non-tranny-savvy mechanic. The clutch was 1600, 1 wheel bearing set was 400 with the car already dismantled. Right rear wheel bearings were also noisy. I'd said I'd just had them done at the dealership, but I wasn't sure when. They said, "check with the dealership," put my car back together and sent me on my way. Of course the dealership only offers 12 mo warranty, and I was at 14 months. It would have saved me $300 (labor to take the car apart again) if they'd have called the dealership to check the warranty status, but they were insistent that I do it, and I wasn't in a position to do it that afternoon. It certainly wasn't *bad* service, it just wasn't over-the-top on that one point. They : - did provide a nice loaner, - have a clean place to wait, - do *amazing* work if you know exactly what you want done, and - are very thorough.

On time, as predicted, said to offer of shop manual--"Ma'am I've been doing this exact thing for 40 years, and there's nothing in that book I don't already know". very pleasant and serious fellow. Full confidence in a very clean shop.

When my Jeep Grand Cherokee was making grinding noises in the rear axle, my son recommended I take it to TSI, and he is in the car business. After I left it there, they called, explained what need to be replaced, and gave me an accurate estimate of the cost, which was reasonable for the work they did. I really appreciated the loaner car while mine was being fixed. These guys are really good at what they do, cost is reasonable, and they are good people. I had tried my neighborhood shop with poor results. Just go with the experts and you'll save in the end. Highly recommended.

I brought the truck in with a transmission problem. They hooked a diagnostic scanner on it and we went for a test drive they explained everything that was causing a problem and gave me options. They were able to start on on it immediately ad even gave me a loaner to use to get to work. I dropped it off in the late afternoon and they started on it the next morning. They thought they would need it over the weekend,because of Thanksgiving, but were able to compete the work by Wednesday.. I was able to pick it up and have it for the holiday. Iowa told to bring to bring it back in a couple of weeks for a check up. When I brought it back they were very interested in my questions. They answered them all and checked their work. NO PROBLEMS!! VERY HAPPY WITH THEIR WORK.

All was good considering the shock of the cost on a 1997 vehicle except for the O2 sensor code that did not show up prior when the codes were pulled by the mechanic. MAny sensors may be hit or compromised when removing all the parts necessary to drop the tranny. It needed to be replaced before the tranny install could be finalized. They acquired one for 1/2 of the dealer price and installed it for 1/2 hour of labor instead of the 4 hours of investigating and installation.

Every experience I've had has been good at TSI Richfield. They have become my trusted "go to" car repair and oil change place.

They have good people working there. I would recomend trying them out.