TILE BY DESIGN

The sales staff was very helpful, and the quality and variety were outstanding. I did have a small issue regarding the actual number of tiles ordered, but I would use this company again, particularly because of what they carry.

I asked them to order 15 sq. ft. of tile and, despite this being all they do, they ordered 15 PIECES of the tile, even though each tile piece was less than a square foot in size. As a result, I was short 4 sq. ft. of tile, which needed to be ordered again, and I had to reschedule my tiler. On top of that, I found out later that I had actually been originally charged for 15 sq. ft. of the tile and I would have paid for the tile that I hadn't received if I hadn't figured out their mistake in the amount of tile I actually received. In addition, I had to continually call them to find out when the additional tile was arriving (despite their promises to call me on certain days with updates, which never happened). Nice tile, but extremely poor service. I will not buy tile there again if I can possibly help it.