About us
Business highlights
45 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesPhotos of past projects
Reviews
3.89 Reviews
Showing 1-9 of 9 reviews
Clara N.
01/2020
pool cleaners
 + -1 moreYou can count on the staff here to give you their time and help in solving your pool chemical balancing issues. We appreciate their help and are loyal customers.
Description of Work: Above Ground Pool Chemicals and Advice
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Yes, I recommend this pro
Brent R.
05/2018
pool cleaners
 + -1 morethey were promoting a 2 x 4 foot pool solar heater. I told him that couldn't possible work. they said if I got two of them it would work. I still didn't believe him. then he said if it don't work just return it to us for a full refund and then he pointed out that it says it warrantied for one year on the box. so I tried it and it didn't do anything and returned it within the one year. they said the owner was not in so I left it there and came back and hes never in and never gave me my money back and they kept the worthless solar panels.
Description of Work: pool solar heater
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$700
Dalena W.
06/2017
pool cleaners
 + -1 morevery knowledgeable staff
Description of Work: replaced pump and filters
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Yes, I recommend this pro
Tim V.
10/2014
swimming pools
 + -1 moreExcellent! We knew the employee and he was very nice. The professionalism was excellent. They are willing to work with us on price.
Description of Work: We got a quote to purchase a pool from them.
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Yes, I recommend this pro
$3,800
Ryan V.
08/2014
pool cleaners
 + -1 moreunknown
Description of Work: This is kind of tricky. The Pool Store has answered all of our questions, Tony is great to work with, very helpful and explains things very clearly. The only reason I give them a 'B' rating is because our salesman, who will remain unnamed, wasn't quite as forthcoming with potential issues as we would've liked, specifically with our electrical. We were made to believe it would not be an issue at all and that it would be reasonable to have our outlet installed. This proved not to be the case, at all. Our initial quote came in at $2,500!!! We found someone to do it for $1,300, if I dig the 150' trench myself to bury the conduit. I don't think our salesman did a bad job, necessarily, but he sugarcoated things way too much and should've prepared us better for this huge investment, and potential increases in cost. The installers were excellent and professional, but it did cost another $1,650. They did a fabulous job though. My point is, I would recommend the Pool Store to my friends, but I would warn that costs can go up quickly, and you need to do your homework before you commit. Our electrical costs are not the fault of the Pool Store, but they needed to make us aware that it could get expensive. We LOVE our pool, and are happy we did it, but a few less headaches would've been nice. Make sure you get an estimate on electrical first, permit fees, etc. Our costs with the Pool Store were around $4,500, plus $1,650 for installation, $1,300 for electrical, and $200 for permits, for a total of $8,650. Now that everything is done, it looks beautiful and has been a joy. We are looking forward to many summers in it!
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Yes, I recommend this pro
$4,500
Audra R.
08/2014
pool cleaners
 + -1 moreunknown
Description of Work: We came in to price out a pool & worked with Howie. He answered all our questions when we were there & continued to answer them when we called with more. We chose The Pool Store for the customer service and price. The are always there to answer any questions we have & are very knowledgeable. It says something when you walk in & they know you by name! I will recommend them to anyone looking for a pool or even those who have a pool, but need advice regarding up keep.
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Yes, I recommend this pro
$4,500
JON K.
05/2013
pool cleaners
 + -1 moreIt went great. They replaced my above ground pool liner as it was an insurance claim. They originally installed our pool in 2003. They have been great for customer service and any repair work. I buy most of my pool chemicals there and the staff is great. If you have a doughboy pool, I would strongly recommend The Pool Store. Keep up the great work.
Description of Work: Pool liner repair.
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Yes, I recommend this pro
$1,500
Theresa S.
07/2011
pool cleaners
 + -1 moreThey are wonderful. They gave me free sample products to try out. They take their time and effort to fix your problem. They don't sell their product, they service it. They are more than willing to sit with you and work out. They really give good advice. They really fix your problem. I would use them in the future.
Description of Work: I used The Pool Store three days ago. I brought some chemical and they gave me $50 of free products.
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Yes, I recommend this pro
$161
Response from THE POOL STORE
PATTY D.
07/2000
pool cleaners
 + -1 moreGAZEBO WAS DELIVERED WITH SHIPPING DAMAGE AND WRITING ON IT. THE POOL STORE ORDERED REPLACEMENT PARTS AND NEVER CONTACTED THE CUSTOMER WHEN THEY ARRIVED. THE CUSTOMER CALLED THE POOL STORE SEVERAL TIMES TO SEE IF PARTS HAD ARRIVED. THE PARTS WERE SENT AND SET IN THE STORE FOR 6 WEEKS AND THE POOL STORE BLAMED IT ON THE CUSTOMER AND CLAIMS SHE NEVER CALLED TO ASK ABOUT IT. SHE CALLED A LOT. CUSTOMER SERVICE WAS HORRIBLE.
Description of Work: PURCHASED A SPA AND GAZEBO
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$10,700
Response from THE POOL STORE
Contact information
10100 MN-65 S, Minneapolis, MN 55434
www.poolstoreinc.comService hours
Sunday:
11:00 AM - 4:00 AMSaturday:
9:00 AM - 5:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
THE POOL STORE is currently rated 3.8 overall out of 5.
Sunday: 11:00 AM - 4:00 AM
Saturday: 9:00 AM - 5:00 AM
Yes, THE POOL STORE offers free project estimates.
No, THE POOL STORE does not offer eco-friendly accreditations.
No, THE POOL STORE does not offer a senior discount.
No, THE POOL STORE does not offer emergency services.
No, THE POOL STORE does not offer warranties.
THE POOL STORE offers the following services: We service all products we sell! We also do in house service on Pool and Spa pumps and filters from other manufacturers. We service Raypak Pool Heaters. Sunheat room Heaters and more.
Weekly Pool Maintenance and Hot Tub rental.
Contact information
10100 MN-65 S, Minneapolis, MN 55434
www.poolstoreinc.comService hours
Sunday:
11:00 AM - 4:00 AMSaturday:
9:00 AM - 5:00 AM