THE BIG ROOM

Response was professional and prompt.

They were absolutely perfect. Everything they said they were going to do they did. It was in the budget they said. They were courteous, friendly, all the guys that walked through my house I felt comfortable with. They were excellent. I have nothing but high praise.

They seemed pretty professional. They were pretty good in punctuality.

They were great. They were very knowledgeable. The owner gave us the estimate and we dealt with him. He was really knowledgeable about different types of windows. He helped us with the decisions on what type of windows to put in our home. They were willing to talk to us about anything concerning the project. They did a great job and we are very happy with the windows. The windows look fabulous. They came when they said they would and they did a really good job.

We couldn't be more pleased with our addition and deck. His attention to detail is unsurpassed. He is a very considerate builder; he built a dust wall to separate his work area from the rest of the house. Anytime they had to do work in our house, he protected our floors with drop cloths and walls/windows with plastic sheeting. He is a sustainable builder so he salvaged wood from our previous deck to make our new deck and used reclaimed wood for the wood floor. He also used a company that recycles 65% of the debris removed from the project. His company motto is "Do Good Work. Do No Harm" and he does exactly that. Dan, the person he has do the drywall, painting, staining and ceiling work is also excellent and extremely considerate. He even painted our dining room and part of our kitchen so the walls would match better with the new addition, and he redid the ceiling in the kitchen. We would hire this company again!

We chose John because of the cost and his eco-friendly approach. We were doing a ton of work on our house, and we were not living there at the time, so we needed someone who could manage the project for us. John was very flexible, and I'm sure we were hard to work with, because we kept changing our minds. He also had no problem with us buying the materials (flooring, countertop, etc) ourselves so we could use our credit card, since he did not take them. He was also able to work with our add-ons, such as replacing basement windows in addition to main floor windows, found us a wonderful local cabinet maker, and used great products (my favorite was the insulation made from recycled denim). The project took about 3 1/2 months to complete from start to finish - which was pretty much right on with what was expected. Any delays were directly related to us changing our mind, none were on John's part. We love our house - and especially the kitchen. John was also helpful in figuring out which windows were best, and helpful with improving insulation in our home, which was helpful this winter with heating bills. We would hire John again.

I received an e-mail over 2 weeks after he visited my house just to do the estimate. The email said he WOULDN'T be doing the work, nor was I even getting the estimate.... incredibly disappointing.... Here's the email: I have to apologize for not getting back to you. Also, to say that I won't be able to install the floor for you. I have been unable to get an installer to commit to the project. I'm sorry for any inconvenience that I may have caused. John Booth The Big Room 612-310-7946 (c) 612-823-2912 (f) www.thebigroom.net

This was a major renovation project and John and his team handled all aspects with great skill and high integrity. We are very happy with the results. Also, John focuses on "Green" construction practices and we liked his suggestions on using green, environmentally friendly materials. He even recycled some of the materials that needed replacing.

A ONE-WEEK JOB (WINDOW REPLACEMENT) TURNED INTO 2.5 WEEKS DUE TO SURPRISES FOUND, SUCH AS EXTENSIVE ROTTING WOOD AND MOLD & WIRING PROBLEMS CAUSED BY MOUSE DAMAGE. THEY STAYED ON SITE, HOWEVER, EVEN WORKING THROUGH A MISERABLE DECEMBER RAIN AND JUGGLED THEIR OTHER OBLIGATIONS IN ORDER TO COMPLETE OUR WORK.