The chimney was installed improperly. They put it through my roof instead of out the side of my home. When we have heavy rain, water comes down my chimney and floods my basement. I have complained about this since it started happening. Two years ago they sent out two guys who claimed that the water was coming from not having gutters. So they had a company install gutters. Wrong...only two downspouts in the back of my home only. None in the front, so they overflow when it rains. I told them that the gutters did not solve the problem of my basement flooding ..they told me that they will not fix the situation. Dan Roberts actually hung up on me. I contacted my representative, and he told me to report them, which I will be doing. This has been going on since 2012. Also, they are extremely condescending and disrespectful, as are their vendors. I also talked to the company who installed the furnace and now they are not returning my calls. Centraire is the heating company that installed the furnace. Sustainable Resources gets government money, but should not be in operation.
Description of Work: They approached me to test a dual system furnace
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Shelley C.
10/2018
5.0
heating & air conditioning/hvac, insulation, water heater repair, energy audit
+ 2 more
Wonderful people to work with. I have recommended them to others.
Description of Work: Replace furnace and add A/C. Replace water heater. Add bathroom exhaust fan. Insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelley C.
06/2018
5.0
insulation, energy audit
+ 0 more
Great people to work with! We got rid of our old gravity heat furnace. They also replace the water heater, added a fan in the bathroom and insulated the house. We will be warm and cozy this winter.
Description of Work: Replace furnace
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LORI & MILTON W.
04/2002
1.0
insulation
+ -1 more
HORRIBLE JOB. COMPLETELY COVERED THE SOFFIT VENTS. HAD TO HAVE SOMEONE ELSE DO THE WORK OVER AGAIN.
Description of Work: INSTALLED BLOWN IN INSULATION
Rating Category
Rating out of 5
quality
1.0
JIM & EMILY M.
10/2001
5.0
insulation
+ -1 more
VERY IMPRESSIVE THOROUGHNESS, EXPERTISE OF HOME ENERGY ISSUES, PROFESSIONALISM.
Description of Work: PERFORMED OVERALL ENERGY EFFICIENCY ASSESSMENT ON OUR HOME. BASED ON RESULTS, ADDED INSULATION, ROOF VENTS, A BATHROOM EXHAUST FAN. THEN PERFORMED A FINAL RE-EVALUATION OF ENERGY EFFICIENCY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Insulation,
Energy Efficiency Auditing,
Water Heaters,
Heating and Air Conditioning,
Gutters,
Notary,
Lead Testing & Removal,
Mold Testing & Remediation,
Solar Panels,
Childproofing,
Windows,
General Remodeling
FAQ
SUSTAINABLE RESOURCES CENTER is currently rated 3.1 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 AM
Tuesday: 8:30 AM - 4:30 AM
Wednesday: 8:30 AM - 4:30 AM
Thursday: 8:30 AM - 4:30 AM
Friday: 8:30 AM - 4:30 AM
Saturday: Closed
SUSTAINABLE RESOURCES CENTER accepts the following forms of payment: Check,MasterCard,Visa
No, SUSTAINABLE RESOURCES CENTER does not offer free project estimates.
Yes, SUSTAINABLE RESOURCES CENTER offers eco-friendly accreditations.
No, SUSTAINABLE RESOURCES CENTER does not offer a senior discount.
No, SUSTAINABLE RESOURCES CENTER does not offer emergency services.
No, SUSTAINABLE RESOURCES CENTER does not offer warranties.
SUSTAINABLE RESOURCES CENTER offers the following services: ENERGY EVALUATIONS, INSULATION, LEAD TESTING AND ABATEMENT, MOLD DIAGNOSIS.