Standard Heating & Air Conditioning Inc

Our old AC quit working on the first night of the heatwave. We called Standard The next morning, and there was a tech here in 15 minutes, who discovered our 27 year old compressor was burned out. We were scheduled to see a sales rep 6 days out. However, Denise Godwin called the next morning to say she could come the next day at 7am if we didn’t mind getting up early. She arrived right on time, and thoroughly measured and checked everything, with the appropriate mask, gloves, and booties on. She then was able to get us the soonest possible install, which was literally a lifesaver for me due to medical reasons, Everything went according to plan and we are very satisfied with the workmanship, too.

We bought our home two years ago and after some remodeling decided to have the ducts and dryer vent cleaned. Jon and Ryan were knowledgeable, friendly and honest. The work they performed was nothing short of efficient and complete. We also learned things about our system that we didn't know. They answered all of our questions with a professionalism that comes from a deep understanding of their business. We have also used them for replacement of our air conditioner, installation of new thermostats and Chad does an excellent job of maintaining the system twice a year.

When we have an HVAC issue, we just call Standard Heating and Cooling. We have done comparisons and their level of service and price can’t be beat. Our latest service was ducts cleaning. I’m not proud to say that we have not done this in the 14 years we owned our house. It was a big job! First of attempt was delayed after the discovery of asbestos. The technician pointed out the areas of concerns and gave us a referral. The referral (Envirobate, also good!) worked out and we were able to move forward a week later. On the practical side, John and Ryan got to work. They had thorough protocols for the service and general Covid 19 prevention. They kept us updated on their progress and what “little treasures” were found in the ducts. As a sort of “gift with purchase,” John and Ryan also brought a delightful sense of humor which we greatly appreciated in these stressful times. We were a little sad when they left!

We called Standard Heating and Air for a second opinion on our AC repair. The technician from another company (the company who installed our system) diagnosed a bad compressor and recommended a replacement system. The cost of that replacement AC was quoted at $6200 to $9700 for the AC only. Standard Heating came out and Mike the technician did a great job. Prompt, courteous, knowledgeable. He diagnosed and repaired the problem all within 30 minutes. Total cost $134 - Fantastic. AC working great now. Also, we did get a quote on an AC system from Standard. Rick did a good job and quoted at $4700 - way cheaper than the other guys. And, yes, the systems were comparable. Thanks.

The service/tune-up to my air conditioning went very well and Jason was extremely professional. Prior to my appointment, Standard had explained to me the safety protocols they have put in place in response to COVID-19 and Jason was well equipped with a face mask, latex gloves and shoe coverings, which more than exceeded my expectation for safety concern. The maintenance process was explained to me before the work was performed and Jason even remembered to turn my thermostat back to the original temperature before leaving my property. Standard has performed several routine maintenance visits and repairs at my residence and I've noticed the consistency among their employees in terms of being friendly, educational and customer oriented - which isn't something you typically see when you are in need of this type of service.

Just completed our annual AC checkup. As usual the service was pleasant, quick, and complete. Casey was an excellent representative for Standard. Our dealings with Standard over the years have always been 1st rate.

Jason was great. He installed the thermostat without a hitch and determined what might be causing the lack air getting to the upper most bedroom. Now I have a plan on how to proceed. I will be contacting Standard when I'm ready for them redo the duct work. Jason also took the neccessary COVID-19 precautions.

Nathan was very knowledgeable and experienced. He was able to diagnose the problem quickly and explain the different options to resolve the issue. After choosing an option, he worked on it right away and got it fixed. Would definitely be using them in the future and recommending them to our family and friends.

Richard T, Seth, Mesha and others were all very professional and responsive to our requests during their work here. Mesha started very early and worked tirelessly until finishing just before the rain started around 5:30pm. The installation works perfectly so far and looks good both outside and in our partially finished basement.

Right on time, very professional and personable. This is not the first time I used this company and it definitely will not be the last. Thanks!

Tuneup was great, my technician TJ did an awesome job tuning up the A/C, as well as providing valuable information for some things I can do to optimize the performance and life of my A/C unit. Excellent service all around.

The initial consultation was beyond my expectations. During the nearly 2 hours the representative was here, she provided invaluable education about my current HVAC system, measured the air velocity coming out of each and ever register, made recommendations for where repairs should be made (upon install of the new AC) and where Standard would install an air return where there is not one currently. Communication has been excellent. I truly value the professionalism and the immense knowledge of all those I've dealt with. And the after-install services are nothing at all that I expected. If I ever need to replace any other major appliance in my home Standard will be my first call. In addition, it was important to me that Standard is a community-focused company that is a major supporter of the Hennepin County Library's Pen Pal Series and funds a variety of nonprofits--from the animal humane Society to the Northside Achievement Zone.

Amonti, their technician, did an excellent job. He was on time, very thorough in his inspection of my furnace (he even crawled in to check for rust). In addition to doing a very professional job, he was a delight to talk to. We had a nice conversation as he worked on our unit. I have been pleased with Standard Heating and Air Conditioning in the past and will continue to use them for maintenance on my furnace and air conditioning in the futurre.

Great experience as our technician TJ was very professional and clearly explained what he found, what he recommends in the future, and what he did to service our A/C and Furnace.

Very thorough and professionally done. I have a 2000 square foot interior (20 vents) and they spent 4-5 hours cleaning the vents, air ducts, and dryer vent. They recorded video of before, during and after the cleaning, and it is clear they were very meticulous.

Great. Called before they came. With covid-19 right now they wore a mask, Gloves and boot covers inside our home. They stayed the 6 feet apart rule And still were able to do the service we needed. It was a comfortable Experience. Just as helpful, friendly and knowledgeable as ever.

Matt called 1/2 hour before arriving and arrived at the beginning of the promised time slot. He followed appropriate health protocols, covered his feet before entering, and completed the check quickly. He identified a possible problem and told me what to look for and who to contact if the need arises. He was friendly and professional throughout his visit. We subscribe to the SmartPlan for timely checkups and priority service.

From the beginning with their salesperson Denise to the installation and commissioning of the equipment by Kevin and Rob, the replacement of our equipment was efficient and professional, even while they were taking extra Covid 19 precautions to protect our health. We would heartily recommend Standard Heating and Air Conditioning to anyone. They made the purchase effortless!!

The service technicians were prompt, courteous and knowledgable. They diagnosed the issue immediately and gave us service recommendations and options at a reasonable price.

Excellent, Casey's service was prompt, complete and professional

The technician (TJ) phoned ahead and was able to arrive ahead of the time frame. He carefully explained what he was looking for while checking our heating system and then reported his findings when the job was completed. I would highly recommend Standard Heating and Air Conditioning when either purchasing a furnace or air conditioner or having your service on these appliances.

This company has earned their great reputation. The staff is well-informed, highly competent, and believes in customer service. We recently moved into an older home which hasn't been well cared for. Standard Heating has been so helpful with both their services and their solid recommendations. We couldn't recommend them more highly.

Contacted Standard for furnace issue. Opted to replace furnace. They came and installed new furnace and left. I went down to check and the Electronic Air cleaner was not turned on. I turned it on and immediately tripped the GFCI. The GFCI continued to trip and make snapping sounds even when nothing plugged into the socket. The installers never completed and verified the electrical work. Called Standard they said someone one would be out 3 days later to fix it. I waited all day for repairman to arrive after the 3 day wait , at 4:00 they called to inform me the repairman would come 2 days later. All this time I had no air cleaner or humidifier. 2 days after the initial install I went to the basement and there was water running across the floor from the furnace. I Cleaned up the mess. I called Standard and they sent a repairman to fix the defective furnace. The GFCI was finally repaired. The install from start to end took 6 days. during which time I had no air cleaner of humidifier. If you are looking for a trouble free product and quality installation I would not recommend Standard.

There were two service men. I give them a high mark for this, they informed me of the condition of my furnace in a clear, helpful and it seemed like an appropriate summary of the condition of my furnace. I give them a low mark due to their interaction with me. An ageist comment was made by one person and I brought it to their attention. I am unsure by his response if he understood what he did and what i shared. By my perspective one person presented fake friendliest when they arrived. I addressed what I perceived in how he was interacting with me and let him know what I like in any interaction. By the time they left he came across, it seemed, being closer to his usual way of relating which I appreciated. Showing genuine respect goes a long way in any situation.

Standard Heating staff are always professional and courteous. They keep me informed of the work they are doing and, if needed, provide recommendations. I pay a monthly service fee for furnace/AC maintenance.