Standard Heating & Air Conditioning Inc

We knew the AC unit was having issues and the technician who came to perform the annual maintenance check broke the news gently. The unit, after 34 years, needed replacement. We were able to have a SH&A rep come within days to explain features and our options. She was not high pressure and, in fact, did not recommend the highest price category based on the way we use AC. One concern we had was availability. We had recently completed some home improvement projects where we had waited weeks, even months, for items from caulk to appliances. SH&A had a warehouse filled with units and within 3 days, we had a new unit installed. The crew was professional, efficient and cleaned up after the work. We were pleased that we again had air conditioning in time for the next heat wave.

I’ve used SH&AC for some time now. Wonderful company, awesome people! I’m always pleased with their work. Being a smart club gold member brings piece of mind that my furnace and ac are always running as it should!

Excellent! Ryan arrived on time, told me exactly what to expect and kept me updated on his progress. When he finished, he reviewed before and after pictures of the ducts and described what he found.

Cody was friendly and professional. He kindly explained what he was checking and what the readings were on my unit vs. what the normal range is supposed to be. I told him that there's a slow leak in the system and he walked me though the options of how to deal with it. He then took extra time to give me an estimate of what one of those options would cost but gave no pressure either way to try to fix it or buy a new system. Since my furnace is on the older side and I expressed interest in getting an estimate on what a new system would cost, he called the office and set up the appointment for me. Cody was great - I highly recommend Standard Heating and Air.

What a wonderful and professional experience! Seth and Ryan informed me on all the steps of the process, kept me updated, and made sure that everything was thoroughly inspected and cleaned. My ducts were full of dog hair from the previous owners and they were delightful, thoughtful, and expert.

Jon was awesome--very thorough, professional and personable. He was very careful about making sure we knew exactly what he had done, and that he had entirely cleaned all the ductwork in the house. He showed us before and after photos of every segment. 100% would recommend!

Jon and Seth from Standard Heating couldn't have been more professional, knowledgeable or considerate while cleaning the air ducts at our home. Complete explanations and documentation were provided at every step of the process, and they left the work areas cleaner after they finished than they were when they arrived.

They were incredibly thorough. We have used Standard for this service on two different homes. We also have a service contract with them for both places. They service both properties each spring and fall and we have always been happy with them.

I have been a member of their Smart Club for years. This was an annual inspection. They are always courteous, on time, and professional. Sara was great and its nice to see women in this profession. When I have had to call them for a problem, they have always been prompt! That is a big benefit for having a service contract. You get an immediate response in the dead of winter if you need it.

I have the Smart plan and with that comes a furnace safety check at the end of the heating season. My technician, Cody, was punctual, professional and friendly. He answered all my questions. My furnace is twenty years old, and while it is still working fine, I'm starting to think about replacing it in the coming years. He mentioned a program where I can plan for future replacement when I choose to get the best savings. I like that the technical division is separate from the sales division. I trust Standard Heating to do the job right and give me honest feedback.

The ac install was done quickly and efficiently. We appreciated that they were able to schedule the installation within a few days, as it was in the midst of the heat wave. We had the furnace tune-up done a couple days ago and Eric was friendly, professional and very thorough. Everyone we dealt with was courteous, professional and readily answered any questions we had. We were very satisfied with service from Standard Heating & Air Conditioning and have recommended them to neighbors and friends.

As part of my Smart Club Gold Membership, I receive two visits per year. In the winter, I receive a furnace safety inspection, tune-up, and cleaning. In the summer, they return to inspect, tune-up, and clean my air conditioner. I've set up my annual membership to auto-renew to keep it simple, but more importantly, so I don't miss an inspection. I've used Standard Heating for years and have found them to be both professional and responsive. Inspections are easily scheduled, with a 3-hour window, for arrival and a courtesy-call from the tech 20 to 30 minutes ahead of the visit. The tech is usually on-site for less than 1-hour and leaves you with an inspection report, including any work performed and recommendations. I highly recommend Standard Heating and any of their techs.

Standard wanted to charge me $100 to give a bid, so I declined.

I have used Standard Heating a number of times for furnace/AC tune ups and have never needed a repair. Now that my furnace is elderly, there are a few symptoms that may need some attention. Cody Engstrom was punctual, cordial, respectful and I couldn't have been happier having him as a diagnostician. He explained his concerns in language that I didn't need a dictionary for and what possible scenarios I should think about. He made an appointment on the spot to have a sales person come out just to give some detail on a new furnace if that is what I chose. Everyone I have come into contact with has been helpful and informative and I would certainly use Standard again.

We had two furnaces replaced by Standard a year ago and this was the tune up as part of the Smart Club. We have worked with a number of heating/cooling companies and Standard has been by far the best. Cody was our technician today and he was awesome! Friendly, knowledgeable, efficient, and took time to educate me about my systems and things to look out for.

Cody and Seth was extremely professional and personable. I could not recommended them more highly.

It went very well. Seth and Ryan were very professional and interacted with us throughout the day if they had questions or explanations. They took before and after pictures so we know what they found and how they left the ducts (very clean). I have a severe asthma problem and they kept that in mind as they worked through the day. Upon request, they will recommend other products that might help me with this condition. Both men were very pleasant to work with. We have used this company for various repairs, etc, since we moved into this house 30 years ago and have always been pleased with their service.

Very thorough and professional. All ducts clean as well as dryer vent.

They were on time, professional, they talked to us, and when they came, they gave us free estimates on the other bathroom. They were really good.

It was wonderful, they gave us a warranty, the warranty expired after a year but they extended the warranty for us which is great.

Technician was very professional, was on time, and answered my questions.

Could not have gone better! Our house was a real challenge, but the Standard technician (John) was more than capable. He told us in depth how he was going to proceed, and at each phase of the cleaning process he would update us and provide pictures or videos, We were astonished at how dusty/dirty our ducts were, but also by how well John was able to clean them all. He went above and beyond for us. We're very satisfied (and dust free!).

Excellent! Cody was great and Seth was honest and helpful. Great customer service and a company with integrity. Would strongly recommend Standard

Cody was excellent! Wonderful costumer service and very friendly. He helped me understand all that was being done and answered all of my questions in a way I could understand. Very happy with his professional work and friendliness.

We had our yearly furnace tune up done by Standard Heating & Air. John was very kind and professional in his demeanor giving us information about our furnace and thermostat that was helpful. We are confident that our furnace is great working condition. Because we pay a monthly fee for SH&A's services for furnace/AC tune up we did not pay any additional $ for this visit