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Stafford Home Service

Electrical, Heating and Air Conditioning, Lighting,

About us

As a quality driven company servicing the Twin Cities metro, Stafford Home Service offers a full range of residential electrical, heating, cooling, home entertainment, and home security services. Our trusted workmanship is focused on providing customer improvement to living or working environments to each and every customer. This commitment to excellence is evident through our pride and our customers’ satisfaction in a job well done. At Stafford Home Service, we offer four cores areas of expertise: comprehensive residential services, HVAC (heating, cooling, air quality, and ventilation), home entertainment system design and installation, and home security installation. Our experts are trained and certified to offer a large variety of services including appliance wiring, electrical service upgrades, sauna wiring, indoor/outdoor lighting design and installation, furnace installation, HVAC repair systems, computer networking for home systems, home theater design and installation, alarm system installation, security camera installation, and much more. Stafford Home Service holds true to the fundamental values that built our business – including satisfaction guarantee, quality workmanship, dependability, and reasonable pricing. Our team puts your priorities first, and we pride ourselves on our friendly and professional service from the moment we answer your call. To learn more about us, our many financing options, and our services, please visit our website or give us a call today!

Business highlights

73 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Systems Repairs, Air Conditioning Installation, Air Conditioning Repair, Furnace Installation, Furnace Repair, Electric Heating Installation, Thermostats, Security Cameras, Air Exchangers, Complete Remodeling, Appliance Wiring, Light Fixture Installation, Air Cleaners, Bathroom Ventilation Fans, Ceiling Fan Installation, New Installation, Rewiring, Dimmer Switch Installation, Electrical Certifications, City and Code Compliance, Electrical Service Upgrade, Electric Radiant Floor Heating, Electric Repairs, Electric Maintenance, Electric Troubleshooting, Electric Vehicle Charging Stations, Fuse Box Replacement, GFCI and AFCI, Hot Tub Wiring, Indoor Lighting Design, Indoor Lighting Installation, Outdoor Lighting Design, Duct Cleaning, Outdoor Lighting Installation, Isolated Ground Installation, Low Voltage Wiring, Nest Home Automation Products, New Receptacle Outlets, NuTone Central Vacuum, Portable Generator Installation, Receptacle Outlets For Holiday Lighting, Recessed Lighting, Sauna Wiring, Smoke Detectors Installation, Carbon Monoxide Installation, Surge Protection, Under Cabinet Lighting, Whole House Dehumidifiers, Boilers, Conventional Air Conditioning, Ductless Heat Pumps, Ductwork Design, Ductwork Fabrication, Ductwork Installation, Forced Air Zone Systems, Gas Leaks, High Velocity Air Conditioning, Humidifiers, Indoor Air Quality, Odor Mitigation, Safety and Efficiency Agreements, Scheduled Preventative Maintenance, UV Light, Computer Networking, Distributed Whole House Audio, Distributed Whole House Video, Green Innovations, Home Automation and Universal Controls, Home Theater Design and Installation, Media Rooms, Outdoor Lighting, Outdoor Audio, Outdoor Video, Structured Wiring, Telecommunications Systems, TV Installation, Alarm.com Interactive Services, Alarm Systems, Ring Doorbell Cameras

Services we don't offer

Carpentry, plumbing or concrete.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9863 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 863 reviews

Cheryl O.
11/2019
5.0
electrician
  + -1 more
The work was done efficiently and at a good price. We definitely will hire them again.
Description of Work: removed knob & tube in attic & rewired. Added 3 new lights & an outlet addin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Stafford Home Service
We appreciate your feedback and your business. Thank you for sharing!

Eric B.
11/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
All I can say is WOW! Dan and his crew were awesome! What a joy to work with a company that is fair, responsive, and truly cares about their customers. I couldn't recommend Stafford any more highly!
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stafford Home Service
Thank you for rating our service! You're right Dan & his crew are awesome!

James D.
10/2019
4.0
electrician, lighting
  + 0 more
Everything went smoothly. They had to order low profile lights due to a lack of headroom above the suspended ceiling. Problem solved efficiently. I'd be perfectly satisfied and rate five stars except for the #$%&*(#$%^ $89 service fee. I hate them. They removed ALL of the old hardware and left the basement clean
Description of Work: Replace five old basement flourescent ceiling lights with new LED lights including a dimmer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Stafford Home Service
We appreciate your time and business. Thanks for sharing your valuable feedback!

Raymond A.
10/2019
3.0
electrician
  + -1 more
It didn't. I felt the quote was way to high for what I wanted them to do.
Description of Work: some lights hooked up and a couple of switches

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Response from Stafford Home Service
Thank you for your time and the review. We're sorry to hear that we were not able to assist you with your service.

Sheryl W.
08/2019
1.0
electrician
  + -1 more
Indicates serves my area, after hold advised they do not
Description of Work: Kitchen Remodel and main floor laundry

Rating CategoryRating out of 5
professionalism
1.0


Response from Stafford Home Service
We're sorry to hear that we were not able to assist you with your service. We also hope that you were able to find a find a reputable company in your area.

Angel Z.
03/2019
5.0
electrician
  + -1 more
Fantastic customer service. Those of us old enough to remember when customer service was great really appreciate it when we get it. My service technicians were Steve & Matt. Both fast and friendly, did great work at a reasonable price. They were running ahead of schedule so called and verified they could come early, major plus for me.
Description of Work: Had 240V outlet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stafford Home Service
Thank you for your detailed feedback!

Stuart B.
12/2018
3.0
electrician, heating & air conditioning/hvac
  + 0 more
My emotional rating is D-, but I'll stick to a C on the grounds that I did receive my seasonal inspection at a fair price, but the vague/not completely true story soured my opinion. Read on: I consulted Angie's List and booked Stafford. When briefed on the state of the furnace, the tech said that the CO (Carbon Monoxide) level was slightly above 100ppm, indicating a heat exchanger leaking and going bad. He recommended that I NOT operate the furnace. He then asked if I wanted a Stafford salesman to come out that same day to let me know how much a new furnace would cost vs. repair with the req'd part. ~$4500 vs $1000. When I asked a few questions about the inspection, I got rather stock answers back, saying the same thing without further information, as if the tech was "sticking to the script." Some thing sounded fishy, but we used the furnace and as a precaution, we spent the night in a hotel. (note: Yes I do understand the dangers of CO poisoning.) Returning the next morning, the cat was still alive and the CO detectors had not alarmed. 2 service calls later ( HSP [C'Point] and different HVAC tech,) MY CONCLUSION is: the +100ppm CO was on start up ONLY, and <50ppm when warmed up and running. The thought of a CO leak was exaggerated and it was used as a scare to induce me to buy something I did not need. I did not buy a new part or a new furnace!
Description of Work: Seasonal furnace inspection/tuneup

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$89

Response from Stafford Home Service
Dear [Member Name Removed], Thank you for taking the time to post your review. At Stafford Home Service, we pride ourselves on our commitment to excellence and customer satisfaction. We appreciate your feedback and take all concerns seriously. If you would like to provide additional details about this service call, please contact us directly at 952.927.7194. Please ask to speak to Jason

Bob O.
12/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We recently had a new furnace and AC unit installed in our house by Jeremy and Gabriel from Stafford Home Service. I was very impressed by their professionalism and workmanship. The whole experience was positive from the first phone contact to the job completion.
Description of Work: Furnace and AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stafford Home Service
We appreciate you sharing your experience with Jeremy and Gabriel. Thank you!

Sam S.
11/2018
5.0
electrician
  + -1 more
Very well. Excellent mounting of the fixture despite a missing screw.
Description of Work: Mount ceiling pendulum fixture, replaced GFI outlet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Stafford Home Service
Your feedback is greatly appreciated. Thank you!

Dwight P.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
The guys were punctual, efficient, and did a nice job. They communicated well and had a clever solution to the problem I faced
Description of Work: New Duct Work and Dust Work Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Stafford Home Service
Thank you for rating your experience!

Blondell Culver Taylor T.
10/2018
5.0
electrician
  + -1 more
The electrician was very professional , prompt and efficient. I would hire again for electrical work.
Description of Work: I needed the doorbell moved to the opposite side to have a camera installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Stafford Home Service
Thanks for sharing your experience with Stafford Home Service!

Kenneth T.
10/2018
5.0
electrician
  + -1 more
Job went very well and electrician was excellent.
Description of Work: doorbell move to other sided of door to get camera installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Stafford Home Service
Thanks for writing a review!

James S.
09/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
One couldn’t figure out how to install it in our home, another couldn’t get around to giving us a quote, one provided an over-priced quote. Jason met the challenge and quoted a larger system and a significantly lower price. In addition, he designed a system that didn’t require that we install wall units in the bedrooms – rather a unit was installed in the crawlspace and fed two bedrooms. The quote was provided promptly and a schedule set. When the day arrived for installation Jeremy and Gabriel arrived. Jeremy noted some adjustments that could be made to the installation that would ensure that the system was as quiet as possible and made them with no change in price. The installation took 2.5 days and the installation was completely professional and workmanlike. It is rare to find a company that delivers a quality product and service at a fair price where service is delivered as promised. I would recommend Stafford without reservation.
Description of Work: We planned to install a Mitsubishi mini-split air conditioning system and we sought quotes from four HVAC contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Response from Stafford Home Service
We appreciate your honest feedback on our experienced staff. Thank you for sharing. Be sure to give us a call for your service needs in the future.

Ben O.
09/2018
5.0
electrician
  + -1 more
I used Stafford Home Service to replace an electrical panel and do some upgrades/electrical additions on a home I just purchased. Kris communicated great up front getting the estimate together and Eric did a great job on the install and left the place clean. I would definitely recommend them for future projects.
Description of Work: Electrical panel upgrade and Electrical upgrades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stafford Home Service
We appreciate your review and thanks for sharing your feedback!

Craig L.
08/2018
5.0
electrician
  + -1 more
Smoothly. He informed us of what he felt was the problem, offered suggested solution, priced it, and they warrantied the work in case the fixes didn't completely solve the problem (they appear to have worked).
Description of Work: GFI replacement/rewiring in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Stafford Home Service
Thank you for sharing your experience by writing a review.

Michael P.
08/2018
5.0
electrician, lighting
  + 0 more
They went beyond the call of duty, and if you are looking for great pro's, get them. I discussed one of my next projects with them, and if the price is right, they will get the job, no questions asked.
Description of Work: Electrical sub panel and 5 recessed lights installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stafford Home Service
We'd like to thank you for your time, business and for writing a review!

John K.
08/2018
5.0
electrician, lighting
  + 0 more
We hired Stafford Home Services for a complete rip out and replacement of our electrical work done by bad flippers in our basement. They took a horrible situation and turned it into a working, safe space again. I’ve worker with a lot of contractors, and these guys know their stuff. Price was lower than the other bidders. Their staff were excellent. If I need electrical work again, I will be using their services. Make sure to get a quote from them if you need any electrical work done.
Description of Work: Complete replacement of electrical system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Stafford Home Service
Thank you for sharing your personal Stafford Home Service experience. We're happy to add you to our list of satisfied customers.

Linda T.
08/2018
5.0
electrician
  + -1 more
Very professional and helpful, willing and abl to explain what was going on with my AC and what options I had to deal with it. Did not try to up-sell or over-sell services, which I truly appreciate.
Description of Work: several receptacles replaced, and advice on what to do about burned out air conditioner plug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Stafford Home Service
Thank you for your honest feedback. Give us a call for your future service needs.

Victoria W.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went well. He called before arriving. Two parts needed to be replaced. Plus, he evaluated the condition of the system.
Description of Work: 20 point maintenance service, along with handling an issue a lot of condensation was leaking out of the system onto the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Response from Stafford Home Service
Thanks for sharing your experience!

Larry C.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Once again they were courteous, prompt, professional, and fairly priced. I would recommend Stafford to family and friends. I secured bids from several contractors and found Stafford to be fairly priced. All of the people are friendly and professional. They seam to be concerned with customer satisfaction. The A/C install was done when promised and completed on time. All "mess" was cleaned. They scheduled the required inspections. And both inspections passed with no issues.
Description of Work: Replace residential central air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Stafford Home Service
We appreciate you sharing your Stafford Home Service experience. Thank you!

Frank C.
07/2018
5.0
lighting
  + -1 more
On time; courteous; explained well; done quickly and professionally
Description of Work: Replace two 4 ft fluorescent lights with 4 ft LEDs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Response from Stafford Home Service
Thanks for writing a review!

Mark S.
06/2018
5.0
electrician
  + -1 more
Outstanding company all around. From free estimate to excellent job completion.
Description of Work: Two ceiling fans installed. One involved installing a fixture and fishing wires through walls and ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Stafford Home Service
Thank you for your review and we appreciate your business!

David B.
06/2018
5.0
electrician
  + -1 more
Tech refused to admit he put three deep scratches in the paint while installing one of the outlets. He lied. Sad, if one has to watch with them for two hours while they do their work; perhaps I should have. Fixed what needed to be fixed. He could have fessed up about the screwdriver wall damage. Customers don't like watching them work, and I'm sure they don't like it either. UPDATE 06/28/2018: The company brought over a check for $100 to "make things right"
Description of Work: Rewired doorbell, replaced two ballasts, replaced three outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ronald K.
06/2018
5.0
electrician
  + -1 more
It went well. The electrician was friendly, efficient and knew exactly what to do. The house was 19th Century vintage so it had some special issues, like the lack of an available grounded circuit, having a thick foundation in the way of running wires up into the wall, and an electrical panel that required some rearranging before it would accept a new breaker. But he quickly solved the issues and it passed inspection with no problems.
Description of Work: Install outlet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Stafford Home Service
Thank you for sharing your valuable feedback!

Clay A.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great, Dan was professional, and promptly helped me solve my problem. Solid people at Stafford. I've used them twice. Good advice both times.
Description of Work: AC puddle check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stafford Home Service
Thanks for your valuable feedback! We appreciate your business.

Contact information

6225 Cambridge St, Minneapolis, MN 55416

http://www.staffordhomeservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
EA001713
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
02/28/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Stereo and Home Theater Systems,
Kitchen and Bath Remodeling,
TV Service - Cable,
Air Duct Cleaning,
Dryer Vent Cleaning,
Phone Wiring

FAQ

Stafford Home Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Stafford Home Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Stafford Home Service offers free project estimates.
Yes, Stafford Home Service offers eco-friendly accreditations.
Yes, Stafford Home Service offers a 5% senior discount.
Yes, Stafford Home Service offers emergency services.
Yes, Stafford Home Service offers warranties.
Stafford Home Service offers the following services: HVAC Systems Repairs, Air Conditioning Installation, Air Conditioning Repair, Furnace Installation, Furnace Repair, Electric Heating Installation, Thermostats, Security Cameras, Air Exchangers, Complete Remodeling, Appliance Wiring, Light Fixture Installation, Air Cleaners, Bathroom Ventilation Fans, Ceiling Fan Installation, New Installation, Rewiring, Dimmer Switch Installation, Electrical Certifications, City and Code Compliance, Electrical Service Upgrade, Electric Radiant Floor Heating, Electric Repairs, Electric Maintenance, Electric Troubleshooting, Electric Vehicle Charging Stations, Fuse Box Replacement, GFCI and AFCI, Hot Tub Wiring, Indoor Lighting Design, Indoor Lighting Installation, Outdoor Lighting Design, Duct Cleaning, Outdoor Lighting Installation, Isolated Ground Installation, Low Voltage Wiring, Nest Home Automation Products, New Receptacle Outlets, NuTone Central Vacuum, Portable Generator Installation, Receptacle Outlets For Holiday Lighting, Recessed Lighting, Sauna Wiring, Smoke Detectors Installation, Carbon Monoxide Installation, Surge Protection, Under Cabinet Lighting, Whole House Dehumidifiers, Boilers, Conventional Air Conditioning, Ductless Heat Pumps, Ductwork Design, Ductwork Fabrication, Ductwork Installation, Forced Air Zone Systems, Gas Leaks, High Velocity Air Conditioning, Humidifiers, Indoor Air Quality, Odor Mitigation, Safety and Efficiency Agreements, Scheduled Preventative Maintenance, UV Light, Computer Networking, Distributed Whole House Audio, Distributed Whole House Video, Green Innovations, Home Automation and Universal Controls, Home Theater Design and Installation, Media Rooms, Outdoor Lighting, Outdoor Audio, Outdoor Video, Structured Wiring, Telecommunications Systems, TV Installation, Alarm.com Interactive Services, Alarm Systems, Ring Doorbell Cameras
Carpentry, plumbing or concrete.

Contact information

6225 Cambridge St, Minneapolis, MN 55416

http://www.staffordhomeservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed