SPRINKLER SYSTEMS LLC

Jason, whom I know from several years of service, arrived exactly on time, briefly discussed and diagnosed the problem, and repaired it. Sprinkler Systems has provided highest quality service to our Association for years. They know and understand our 30-year-old system, which is a good thing, because we have no as-built plans; if any ever existed, they were misplaced or lost 10 or more years ago. I heartily recommend SS as a highly professional and easy to deal with vendor!

This company did a fine job of blowing out our sprinkler system. They accept cash or check only, but most companies that do this kind of job do anyway. I would certainly use them again if I don't find a better deal next season. The only thing I didn't like was that they came up to our house soliciting and they didn't have a business card, a uniform, or even a sign on their car to announce their business name. A little creepy, but they did the lines for our neighbor (I knew it was true because they mentioned his first name), and then I agreed to the service. A good job done, just not as professional as they should be in presentation.

I was given a reminder call the day before. Tech arrived a bit early for appointment. Set straight to work, made repair/diagnosis quickly. Explained problem and offered solutions. Since we're digging up the side yard next year for another project, I opted not to replace entire control panel (option #1) until then. So he hooked the non-automatic valve to another circuit so they both come on at the same time (option #2). A temporary solution, but one that will take us through this summer. Very satisfied with rotor repair - about $20. But I was a bit surprised at the $73 labor charge - if it was for any hour, he wasn't here an hour.

AFTER NUMEROUS CANCELLATIONS AND RE-SCHEDULED APPT'S. THEY CAME OUT. NEVER HEARD BACK FROM THEM SO I CONTINUED TO CALL TO FOLLOW UP. I SET UP AN APPT. TO BRING IN MY LANDSCAPE PLAN FOR THEM TO SEE, TO DETERMINE WHAT TYPE OF SYSTEM WOULD BE THE BEST. AFTER AN HOUR MEETING DISCUSSING VARIOUS TYPES, I WAS TOLD THAT THEY WOULD COME OUT AND CHECK THE WATER PRESSURE AND I WAS TO CHECK ON SOME DETAILS WITH MY LANDSCAPER FOR THEM. I DID MY HOMEWORK AND HAD GOTTEN BACK TO THEM WITH SEVERAL PHONE CALLS. I NEVER RECEIVED A CALL BACK OR EVEN A WRITTEN ESTIMATE IN THE MAIL. AT THIS POINT I COULD TELL THAT THIS WAS A COMPANY I DIDN'T FEEL COMFORTABLE DOING BUSINESS WITH. I WOULDN'T RECOMMEND THEM AS THEIR FOLLOW UP IS VERY POOR. IF YOU ARE UNABLE TO DO A JOB, AT LEAST INFORM YOUR CUSTOMER OF THE SITUATION.