Snap Construction Inc

Seems like we just kept sending messages back and forth- never set up an initial appointment.

We had Dan from Snap to completely re-do our exterior due to hail damage. I hired Snap after being bombarded with contractors in our neighborhood. Many didn't even have a presence on Angie's List. I decided on Snap after reading all the positive reviews. Dan came out and worked with our insurance adjuster to insure all issues were pointed out. He has a laid back professionalism that I know adjuster liked. Very different from other contractors that were aggressive in getting every last dollar from insurance. I didn't want that type of contractor when the adjuster came out. Work was done on siding and roof and Dan was great to work with with all my "ideas". (We added dormers) I think he would even agree we now have prettiest house on the block. He was great in recommending the right products. He suggested LP instead of Hardy but steered us towards Hardy on the shakes we had installed in the peaks. Still working with him and his crews to add some features to back garage and fencing.

To start out it was very hard to get an appointment. From what I understand they are very very busy due to all of the ice dam issues this winter. When I finally got a appointment the person that came out was A+++. He was very punctual and flexible with my work schedule. He was also very professional and knowledgeable. I have a unused roof vent that I wanted taken out and shingled over. I knew that that was not covered under the coupon but was told that the tech that came out would tell the office and they could send someone out. After a month i called the company to inquire on a appointment. I was told they are very busy and it would be awhile. I told them that is fine because I was able to temporarily patch it to stop the leaking. I have yet to hear from them and feel like because my job was a tiny job that they do not have interest in it. I understand they are busy but would at least like to have a date for a appointment even if it is far in the future. To sum up the tech was amazing and exceeded my expectations but the scheduling appointments could of improved.

I found Snap Construction through Angies List back in March of this year. I was struck by the incredible POSITIVE AND OUTSTANDING reviews Snap Construction has. I live in an Association run Townhome complex that has had numerous unresolved Water Intrusion issues and problems for a long time. Right after I submitted my request, I immediately was contacted by Ron Hubler from Snap Construction. I can hardly even put into words what Ron has done to help not only myself but other homeowners in our large complex. He is one of the most honest and caring contractors that I have ever met in my life. Ron has gone above and beyond any humanly expectations one can have and has helped us find the resources we needed to get resolutions to these long time issues. These include construction defects from previous contractors our Management company and Board of Directors have not resolved for us homeowners. Ron has worked tirelessly for us and has been there every time we have needed him. After many years of getting nowhere, we now our on track to get these major issues resolved. We all credit Ron for his tenacity and "can do" honest approach to be on the road to resolutions of these issues. We are so grateful to Snap Construction and to Ron for doing everything to help us through this process. He has an incredible wealth of knowledge in the Constuction business and if he doesn't know something, he will find it out and get back to you right away. I have dealt with the Snap Construction workers and they have been very professional and know and do their job very well. I HIGHLY RECOMMEND This company and Ron Hubler for all of your roofing and insulation Needs And Issues. We are so grateful for Ron's help and recommend this company and hold them in the highest regard. Making that first call to Snap Construction was one of the best decisions I have ever made. All of us homeowners are looking forward to working with Ron and the Snap Team to do all of the work that now needs to be redone. THANK YOU RON AND SNAP CONSTRUCTION, you helped helped us get the resources to get resolutions to issues we thought would never happen.

Having problems with scheduling, just would like a refund.

On May 25 I bought an Angie?s List deal from Snap Construction for an attic and vent check with thermal imaging. Wanted to find out if we needed additional insulation. On May 27 I got an email from Snap through Angie?s List. I responded to the email and told them I?d be away all afternoon the next day (May 28) but would be available in the morning to schedule a time for the check. On May 28, no call in the morning but I did get a call in the afternoon while I was out. I was asked to call back. Called back at about 9:30 the next morning (May 29). Was given a menu of 5 items. One choice was to type in the first three letters of the person?s name. I pressed 5 and typed the first three letters of that person?s name. Got a message saying no such person at the company. Pressed O for the operator. Got another voice mailbox. Hung up and redialed. Chose 4 Sales, since that seemed the only likely choice. Got yet another voice mailbox. Left a message saying I?d be available all day for a call back. Got no call. Called at 7:15 the next morning (May 30). Chose 1 General Information. Got a minute of beautiful music, then was told I was first in line. After another 30 seconds I finally got a human voice. Of course I realized that at 7:15 am there was probably nobody in the office. From talking to the person who answered, it became obvious I was talking to an answering service. She took my info and said somebody would call me back as soon as they came in. Got a call back at 8:30 am (May 30) asking what I needed. I explained about my purchase on Angie?s List. The person took my info and said a scheduler would call to arrange a time for the service. Probably not until early next week. Got a call from Mike at 1:15 (June 2). He gave mea very good explanation of thermal imaging and said it doesn?t work well unless the temperatures are in the 50s or lower. I agreed to wait until the fall or until an unexpected cold snap before then. Got a call (voice mail) from Tom at 2:37 (June 19). He seemed unaware I had already set things up with Mike. One last thing. The day I bought (May 25) there were 2 days remaining on the special offer. Just for the heck of it, I decided to check again on May 30. I found the same offer. With 29 days remaining. I decided to cancel my order. Had a go-around with Angie?s List but finally got my money back. Also decided to submit a report. This is it. July 20. Checked Snap Construction?s special. 86° outside. 92° forecast for tomorrow. But they are offering the same special that is best performed in the 50s or lower. Eight days left in the special.

The order took a little longer to come in than I had hoped - several weeks. After the window arrived, the installation went very well. The installer(s) did a very professional and thorough job (rainy weather delayed the installation completion until the following day). The window looks very good and seems to be very good quality.

They did a great job and were super honest with their evaluation. My husband and I were looking to buy the house that we had inspected and they were honest about what needed to be done.

They were very responsive. If I had any questions or issues, they cam out and dealt with them. I was very pleased with Mike, the sales guy, and the quality of the work.

I loved my experience! The technician was prompt and professional. He was curteous and he did not leave a mark when doing the work. The fans work great.

Eric was great from the start. He and Mike arrived on time to give an estimate on our deck rebuild. We were hoping to use the existing frame and joists and rebuild a portion that was not up to code and falling apart. We were able to get exactly what we wanted down to the support/decorative post that my husband wanted. They were even flexible enough to work with our budget and allowed us to do most of the demo ourselves. They were thorough in their explanations and Eric knew exactly what to do. He worked diligently and respectfully cleaned up the area at the end of the day. We did not have problems with noise or garbage left behind (have had that problem with other contractors). Overall the craftsmanship is wonderful. We have received glowing compliments from friends, neighbors, and family. We knew that this would be an investment and wanted a top notch product. We could not be happier with the end result!

The last time I spoke to this service provider was June 25th. I purchased his Big Deal with this service provider. We have scheduled 3 appointments to get this job taken care of and the service provider did not show up to any of the appointments. I have tried contacting him several times and he has still not contacted me back. At this point I do not even want to work with this service provider at all due to his lack of responsiveness.

Eric Everson came out on time not only replaced some missing shingles but checked entire roof and even fixed a loose gutter. Well worth the price, he went beyond what we expected.

After the long rough winter and severe spring storm we had some minor leaks through vents in the roof. This is also a new (to us) house so we wanted a professional to look it over. Eric from Snap came and did a once over of our roof. He took pictures of the vents and skylight. He caulked all of the openings to seal them up tight. Since he was here, we have had zero problems. He also took a look in our attic to see if he could see the cause of any of the leaks. He said everything looked fine. We did discuss a possible job in the fall of adding insulation and sealing the attic off from the living spaces. Very good experience overall. Thanks!

I exchanged several e-mails and phone calls with the company. They canceled the first appointment. I re-scheduled and they never came. I called and they said that they were at my house but at a different time. They came in the morning and appointment was in the afternoon. Company said that one person was in the property and that they should have left a paper. I never found the paper. I pointed out to the company that in the coupon says "HOMEOWNER MUST BE PRESENT AT THE TIME OF THE APPOINTMENT", what is more I had to re-scheduled twice and take time out of my work. Company called me yesterday about the reviewed grade I gave them.

Cannot Thank Eric and Snap Constuction enough. I live in Colorado but also own my house in SLP Minnesota. My roof was leaking and causing quite abit of damage in the upstairs bathroom. Since I could not get home to Minnesota before more Spring storms and torrential rains, I joined Angie's List for referrals on roofers. Because of the number of great reviews and the name of Eric from Snap Consruction, I decided to hire them to help me in my urgent situation. Not only did Eric respond to my phone call, I felt he made my house a priority. Eric kept in constant contact with me even though I was hundreds of miles apart , he gave me the reassurance that I needed to fix my roof. Eric responded to my many texts on his personal phone even though he was at home with his family. He made me feel like I was part of his family. So in closing, I cannot recommend Eric and Snap Construction highly enough. 5 out of 5 stars in my book. Professional from day one. Roof is fixed and not a trace of nails or shingles anywhere. They were very organized and well trained in their profession. Eric is the man you want to hire for a roofing need. You will not be disappointed. Susan Kragseth, Denver Colorado.

It took a while to get the meeting scheduled since Snap's lead inspector (who is Building and Performance Institute certified) was let go for some reason - I found this out after 10 days of no response and I had to ask them about the scheduling....the new person was their 'energy expert,' according to the correspondence. We had signed up for the $50 coupon that was supposed to get us an "Attic Thermal Imaging Energy Inspection" from Snap. I guess I had visions of infrared pictures of our attic, you know, thermal imaging, but that $50 only got me a guy on a ladder who poked his head up in the attic, estimated the depth of our existing insulation (he did use his phone flashlight to take some pictures from the ladder - I offered a really powerful flashlight to help see things, but he didn't need it), then estimated the square footage (by eye) and provided a quote. He said it was roughly 1,000 sq. ft. The quote included bringing insulation up to 20" average, and insulting specifically around al the ceiling openings like lighting fixtures and other vents - a good thing. But $2,750 was a bit steep, in my opinion. I know what insulation costs (I've blown insulation before), so the profit must be huge. I suppose I'll either do it myself with the help of some friends or use a less expensive quote. I learned something from the $50 spent, but did not receive any thermal imaging, that's for sure. I know there are a lot of positive comments on Snap, so I might be an outlier, but it was my experience, nonetheless.

It went very well. Courteous, professional, pleasant to deal with.

I am selling my home and on very short notice, the buyer's FHA appraiser and lender required that my roof be inspected by a licensed roofing contractor. After calling multiple roofing companies and everyone being too busy, I called Snap (per recommendation of someone else) and Tyler Ganz, from Snap, found time to squeeze in my inspection. He walked up on the roof, assessed it, took photos, and then just a couple hours later, emailed me a letter talking about the condition of my roof and included photos. It was exactly what I needed done and I was very happy that Tyler was able to come out to my house on such short notice. I found both him and the other individuals I spoke with at Snap to be very helpful and professional.

I would happily use this company when the time is right to have this done.

Eric arrived right on time. He could tell right away that I had had hail damage. We talked a little about the estimated age and history of the roof before he got out his ladder and went up the roof. He reattached the 2 shingles that had come loose during a storm and took a close look to see how the roof was installed. He then took a look at the rest of the roof to make sure that there was no more damage, this included shingles, flashings and gutters. Eric was very thorough with everything and very easy to talk to. He gave me good information regarding future replacement. I would definitely use him again.

Great job. He was awesome!

We wouldn?t recommend them. They first sent a salesman that told us the wrong info. We signed a contract, but when the workers came out, they said they couldn?t deliver on what the salesman promised. They?d also didn?t show up consistently --- we?d stay home and they wouldn?t show, or they would show up one day and not the next. I had also picked out a specific color for the door/window trim. When they put the siding, the workers left off the trim. The foreman said that the trim wasn?t in the contract ? and I specifically picked out a color that matched the siding. Snap forced me to pay more for the trim. We also had gutters put on. Snap spray painted the gutters in the grass, so we had spray painted grass. The subcontractors refused to put the gutters on because they looked so bad. We had Snap enclose our deck to a 3-season room. The salesman said that Snap did this type of thing, and the foreman said that Snap did not. We had to hire an architect ($400) to design the new room, and Snap hired someone else to do the work ? and my husband finished the inside. They had to put a roof on the room that they built, and they sent some guys out. However, not long after the guys came, the guys left. They were supposed to put a plastic over the roof but didn't, and it rained into our kitchen onto our cupboards. We had to keep hounding the company, who'd send the foreman out, who would then say that it was going to cost more money. They told us that they were going above and beyond for us, adding in all this extra stuff, in return for us promising that we'd write a positive review on Angie's List about them. Dealing with them absolutely ruined our summer. The workers also asked us to write a letter to the boss of the company because he was wondering why it was "costing the company money." They also didn't have a regular crew -- it seemed like they would grab workers off from a pool of workers. UPDATE: A lot of what the provider responded isn't true. First of all, it was the original salesman that gave us the quote for the job, and made promises that the manager later couldn't fulfil. We were taking out a home equity loan to pay for this project, and we even took out a bit extra. However, when Ron Hubler came out, we were told that they could not do the job for the price we agreed on, and it cost us most of our savings to get the job done. I did not have serious health issues, but did have surgery for a thyroid lump. And, my husband was NOT pleased with the way the job progressed, as they said. They NEVER contacted us once after they were paid in full, even though they left an ugly exhaust cap that should never have been left on the house. But, we were never asked about it. It doesn't exhaust anything and looks like an eyesore. Ron said he'd get us a new one, but the day we gave him the final check, he told us that he couldn't find one that size. Photo attached.

That's kind of a mixed deal. They did fine but they were out of place. They sent somebody back out a few weeks later but they said that it's too cold to repair that. I talked to somebody a week ago. The initial part of the service was good except that it wasn't complete and they didn't follow up as what they said they were going to. That's a reasonable price and maybe I would recommend them. They were very thorough the first time they came out and they came back out the second time and they were prompt. That was the positive side but then by winter, they forgot about it. I probably won't do business with them. They showed up when they said they would and they were professional.

I originally purchased the home energy audit via the deal they had advertised on Angie?s list. Then a few days later after all the heavy rains we had I scheduled a time for someone to also come out and give an estimate for a new roof and replacing windows (that were all leaking, they were long past due for replacement). The combination of events must have really confused the schedulers because I was called on 3 separate occasions to schedule a time for the roof/window bids, but everyone seemed to have forgotten about the energy audit I had already paid for. After talking with the last scheduler they assured me that a representative will be coming out to complete the audit and that they would also be able to give the bids for the roof and windows at the same time. Well, that did not happen. The sales representative came out and had no idea he was also supposed to be doing a home energy audit, so he took out the infrared camera and used it on just one level of our 3 level home and called it good, then took a little bit of time to poke around our attic where he determined we low on insulation and wrote up a bid for that. All that inspecting took about 10-20 minutes, then he sat out in his truck for another 15 minutes or so, then came in to talk windows. I had to back him up to say ?what about the rest of the things that are supposed to be included in the audit?? I showed him the advertisement for what I purchased, and he had to apologize stating he did not have the equipment needed to complete the audit, and that he would have to come back. He left after being at our house for about 40 minutes, nowhere near the 3-4 hours the ad indicated it would take. A week later he came back with a blower to do the blower test, determined that not only was our attic short on insulation but that we had a lot of air transfer there as well. Nothing else was done. So we paid $89 for a sales rep to spend a total of 40 minutes doing testing which included using the infrared gun used on one of our 3 levels and a blower test to determine air leakage in the attic. There was no write up of findings completed. We did not have the infrared used in the problem areas I was concerned about (the bedrooms in the upper level, the lower level where we seem to have some drafts); he did no testing of appliances, there was no testing for gas or other leaks, and we did NOT receive the energy performance report with any recommendations for improving our efficiency. In addition to all that, he spent a lot of time on his second visit pushing a certain set of windows that they were having a sale on, and then didn?t bother to provide any kind of written estimate for either the windows or roof till after I called and complained more than a week later. When I inquired about the warranty he responded with an email saying he was busy at another job site but to go to the window manufacturer page for more information. NO talk about the workmanship being covered by any warranty. The final straw, we didn?t get an estimate on our roof even after the multiple calls and emails. I am done trying to get any sort of result from Snap Construction. I will not be using them again.