Shelton Painting Inc

THE GENTLEMAN I TALKED TO OVER THE PHONE SOUNDED VERY NICE WHEN I SET UP AN APPOINTMENT. HOWEVER, THEY NEVER SHOWED UP TO DO THE ESTIMATE AND NEVER CALLED TO APOLOGIZE OR SET UP ANOTHER ESTIMATE. IN MY MIND, THIS IS UNACCEPTABLE AND DESPITE THE FACT THEY ARE A HIGHLY-RATED ANGIE'S COMPANY, I WILL NEVER CONSIDER THEM FOR WORK ON MY HOUSE AGAIN.

ASKED THEM FOR BID ON INTERIOR PAINTING. RECEIVED 2 OTHER BIDS AND FOUND THAT THEIRS WAS 2-3 TIMES AS HIGH AS THE 2 OTHER BIDS RECEIVED FOR SAME WORK.

THE WORK WAS PERFORMED IN A VERY PROFESSIONAL MANNER. THE PAINTERS DID AN AMAZING JOB OF STAINING THE FENCE WITHOUT DISTURBING THE PLANTINGS ON BOTH SIDES OF IT. THEY WERE VERY POLITE AND CONSCIENTIOUS ABOUT THEIR WORK. THEY ARRIVED WHEN THEY SAID THEY WOULD AND STAYED UNTIL THE JOB WAS COMPLETED. THERE WAS AN INITIAL MISUNDERSTANDING ABOUT THE SCOPE OF THE PROJECT, BUT THIS WAS RESOLVED QUICKLY AND EASILY. WE HAVE SINCE HIRED THEM FOR ADDITIONAL PROJECTS. THE PRICE WAS IN THE MID-RANGE OF THE THREE ESTIMATES WE GOT FOR THIS WORK.

THE OWNER WAS ON TIME AND PROFESSIONAL. HE READILY ANSWERED ANY AND ALL QUESTIONS. HIS CREW WAS KNOWABLE AND DID AN EXCELLENT JOB ON ALL ASPECTS OF THE PROJECT. WE WERE EXTREMELY PLEASED WITH ALL OF THEIR WORK AND WOULD HIRE THEM AGAIN IN AN INSTANT.

TODD SHELTON WAS RESPONSIVE AND HELPFUL. THE WORK TURNED OUT PRETTY GOOD - A FEW SPOTS WERE MISSED BUT TODD WAS WILLING TO COME BACK OUT AND FIX IT. THERE WAS MINIMAL MESS. I DID FIND A SCRATCH IN OUR TOILET SEAT AND CORNER OF OUR VANITY MIRROR HAD BEEN BROKEN OFF. REPAIR AND PAINTING WORK BEHIND THE RADIATOR WAS ONLY OK. BUT OVERALL FOR THE PRICE THE WORK WAS FINE.

CALLED FOR ESTIMATE AND THEY NEVER CALLED BACK.

I HAD A GREAT EXPERIENCE WITH THE COMPANY. THE PAINTERS WERE COURTEOUS AND PROFESSIONAL. THEY TOOK CARE TO COVER EVERY BIT OF FLOORING AND FURNITURE IN THE ROOM THEY WERE WORKING IN. THEY WORKED EFFICIENTLY AND THE PAINT JOB WAS TOP NOTCH. TODD IS VERY EASY TO WORK WITH AND HE AIMS TO PLEASE HIS CUSTOMERS.

HAD TO RESCHEDULE ESTIMATE APPOINTMENT BECAUSE THEY DIDN'T WANT TO DRIVE DURING RUSH HOUR TRAFFIC. THEN THEY DIDN'T SHOW UP FOR THE RESCHEDULE. A FEW DAYS LATER, I FOUND AN ESTIMATE STUCK IN MY OUTSIDE DOOR FOR OVER $7000. THIS WAS ABOUT $2000 HIGHER THAN THE OTHER ESTIMATES I RECEIVED FOR THE SAME WORK. IT WOULD HAVE BEEN NICE TO TALK WITH THEM WHEN THEY DID THE ESTIMATE SO I COULD UNDERSTAND EXACTLY WHAT THEY WERE GOING TO DO AND TO GET A FEEL OF HOW THE COMPANY OPERATES. SO I DECIDED NOT TO GO WITH THEM. BECAUSE OF THEIR HIGHER PRICE AND LACK OF PROFESSIONALISM I DECIDED NOT TO HAVE THEM DO THE WORK.

EXCELLENT. THEY WERE ABLE TO SQUEEZE ME IN WITH 1 WEEK NOTICE. THEY TOOK 2 DAYS TO COMPLETE THE JOB. THE 3 PAINTERS WERE EXTREMELY CONSIDERATE OF MY 1 1/2 YEAR OLD SON WHILE HE NAPPED. THEY WERE COURTEOUS AND POLITE. WOULD HIRE THEM AGAIN.

TODD (OWNER) VERY KNOWLEDGEABLE AND PERSONABLE. WORK DONE WELL. CREW CLEANED UP WHEN JOB COMPLETE. QUICKLY ADDRESSED ONE SMALL PROBLEM. VERY GOOD VALUE.

CREW WAS PROMPT AND PROFESSIONAL DURING THE THREE-DAY JOB. INITIAL QUICK WALK THROUGH INSPECTION WAS DONE AND JOB LOOKED GOOD. I DID A MORE INTENSIVE INSPECTION NEXT DAY WHEN I HAD MORE TIME AND BETTER LIGHTING CONDITIONS. I FOUND SOME COVERAGE ISSUES AND A FEW DETAILING PROBLEMS. THE NEXT BUSINESS DAY I CALLED TODD SHELTON TO DISCUSS THIS. HE LISTENED TO MY CONCERNS AND SET UP AN APPOINTMENT FIRST THING THE NEXT MORNING. NOT ONLY DID HE COME OUT THAT MORNING, BUT TWO OF HIS CREW WHERE THEIR AND STARTED WORK IMMEDIATELY. DURING THE COURSE OF THAT DAY ALL AREAS OF CONCERN WERE ADDRESSED AND JOB WAS FINISHED TO OUR COMPLETE SATISFACTION. BECAUSE OF THIS COMPANY'S WILLINGNESS TO ADDRESS OUR CONCERNS PROMPTLY, AND, BECAUSE THE QUALITY OF THE COMPLETED JOB, I WOULD RECOMMEND THEM TO FAMILY AND FRIENDS.

I CAN'T SAY ENOUGH ABOUT TODD AND SHELTON PAINTING! HE IS A GREAT GUY, VERY ATTENTIVE TO DETAILS AS WELL AS PROMPT, RESPONSIVE, TRUSTWORTHY, EVERYTHING YOU WOULD ASK FOR IN A PAINTER, SO EASY TO WORK WITH AND TALK TO (WITH A GREAT SENSE OF HUMOR!) HE CAME OVER TO GIVE US A BID ON ABOUT HALF THE HOUSE, AND WE JUST KEPT ADDING ON MORE AND MORE ROOMS AND WORK, HE WAS VERY ACCOMMODATING. I WAS VERY PICKY, CALLED HIM BACK AFTER THE JOB WAS COMPLETE FOR SOME MINOR TOUCH-UPS AND HE AND A PAINTER WERE THERE THE VERY NEXT DAY TO CORRECT EVERYTHING ON MY LIST, AND WERE VERY NICE ABOUT IT. (I ADMIT I WAS NERVOUS TO ASK HIM TO COME BACK FOR MINOR THINGS I SHOULD HAVE BEEN ABLE TO DO MYSELF, BUT I AM JUST NOT HANDY AT ALL AND HE WAS SO GREAT ABOUT IT, HE ABSOLUTELY BACKS UP THE QUALITY OF HIS WORK.) WE PLAN TO HAVE HIM BACK TO DO OUR EXTERIOR THIS SUMMER. IF YOU NEED A PAINTER FOR ANY JOB, LARGE OR SMALL, CALL TODD SHELTON.

PUNCTUAL, GOT WORK FINISHED AHEAD OF SCHEDULE, WILLING TO TAKE ON EXTRA TASKS AS THEY PRESENTED THEMSELVES, BOTH BIG AND SMALL, LEFT A FEW SPLATTERS OF PAINT AND NEGLECTED TO TAKE OUT A NAIL OR TWO BEFORE PAINTING

PROFESSIONAL, PUNCTUAL, KNOWLEDGEABLE, BUT HIGHER PRICED THAN COMPETITORS.

HE RETURNED MY CALL PROMPTLY AND WE SCHEDULED AN APPOINTMENT TO DO THE BID FOR LATER THAT SAME WEEK. I WAS HAPPY WITH THE BID, THOUGH IT WAS SLIGHTLY HIGHER THAN THE OTHER TWO I OBTAINED. I DECIDED TO GO WITH SHELTON BECAUSE I HAD READ MANY GOOD REVIEWS, WAS PLEASED WITH MY INTERACTIONS WITH THEM DURING THE BID PROCESS, AND WAS HAPPY THAT THEY COULD SCHEDULE THE PAINTING FAIRLY QUICKLY TO BE COMPLETED BEFORE THANKSGIVING. THEY CAME EXACTLY WHEN THEY SAID THEY WOULD BE THERE, WORKED VERY PROFESSIONALLY AND CAREFULLY THE WHOLE TIME AND EVEN FINISHED A DAY AHEAD OF SCHEDULE. I HAD PREVIOUS PAINTING AND REPAIRS DONE AND WAS NOT VERY HAPPY WITH THE QUALITY IN TERMS OF HOW THEY MATCHED TEXTURIZING TO EXISTING WALLS, CEILINGS AND WAS WORRIED THIS WOULDN'T TURN OUT WELL. I HAVE TO SAY THE NICEST THING WAS THE FACT THAT THEY DID THEIR OWN QUALITY CONTROL. HE LOOKED AT THE CEILNGS AFTER THE FIRST DAY AND HAD THEM REDO THEM BECAUSE HE WASN'T SATISFIED WITH THE QUALITY OF THE WORK. I WASN'T EITHE

VERY RESPONSIVE COMPANY. DONOVAN AND TODD WERE ON TIME WHEN I NEEDED TO LEAVE TO GET TO A BUSINESS MEETING. THEY CALLED ME ABOUT LITTLE FINISHING PROBLEMS THEY SAW WHEN THE WORK WAS FINISHED AND CAME BACK TO FIX THEM FOR NO COST. VERY PROFESSIONAL AND EASY TO WORK WITH.

TODD SHELTON DID A PROFESSIONAL JOB. PLEASANT AND PROMPT.

THEY WERE ABLE TO COME IN AND DO THE JOB IN ONE DAY, IT WAS A VERY GOOD EXPERIENCE. HE SEEMED LIKE HE REALLY KNEW WHAT HE WAS DOING, SHARED INFORMATION AND GOT BACK TO US RIGHT AWAY. HE WAS ON THE BALL.

WORK WAS MEDIOCRE. PAINT WAS SPLATTERED ON WOODWORK AND SPOTS WERE MISSED. HE WAS WILLING TO COME BACK AND FIX PROBLEMS. HE CAME BACK TO REDO ONE THING AND HE STILL DID NOT GET IT COVERED WITH PAINT.

THE JOB WAS DONE AS PROMISED AND CLEAN UP WAS FLAWLESS. VERY RESPONSIVE. SUBSEQUENT TO THE COMPLETION OF THE JOB, WE CALLED TODD TO REPORT THAT SOME OF THE CASEMENT WINDOWS WERE PAINTED SHUT AND WOULD NOT OPEN. TODD RESPONDED IMMEDIATELY AND HAD A CREW FIX THE PROBLEM.

HE WAS VERY COURTEOUS, ON TIME, AND HELPFUL. HE CLEANED UP WELL, AND THE ROOM LOOK THE WAY IT WAS BEFORE HE CAME, ONLY BETTER.

WE HAVE NOTHING BUT PRAISE FOR SHELTON PAINTING. OUR HOME IS ENTIRELY CEDAR SIDING, TWO STORIES, WITH MULTIPLE ROOF LINES AND OTHER COMPLICATED FEATURES. TODD SHELTON WAS GREAT TO WORK WITH RIGHT FROM THE START. HE GAVE US AN ESTIMATE WITHIN LESS THAN A WEEK OF OUR ORIGINAL PHONE CALL. WE SET UP A START DATE, THEN LOST SOME TIME DUE TO RAIN, BUT TODD STILL FIT OUR JOB IN BEFORE IT GOT TOO COLD. OUR CEDAR SIDING WAS FULL OF WOODPECKER HOLES, AND TODD AND HIS TEAM TOOK GREAT CARE TO DO AN VERY THOROUGH CAULKING JOB. THEY WERE ALSO EXTREMELY CAREFUL ABOUT MASKING OFF WINDOWS AND OTHER PREP. THE FINAL JOB TURNED OUT WONDERFULLY, WITH AN EVEN APPLICATION OF STAIN (2 COATS) AND MUCH ATTENTION TO DETAIL. THEY WERE SO NEAT THAT WE HARDLY KNEW THEY HAD BEEN HERE EACH DAY. TODD CALLED EACH AFTERNOON TO UPDATE US ON THE PROGRESS. WE DID A FINAL WALK-AROUND WITH TODD TO MAKE SURE THAT WE WERE SATISFIED. TODD AND HIS EMPLOYEES WERE PROFESSIONAL, POLITE, NEAT AND THE FINAL JOB TURNED OUT PERFECTLY.

MY ADVICE IS, IF YOU CONSIDER PAINTING WALLS INSIDE YOUR HOUSE, OBTAIN A SMALL QUANTITY OF THE PAINT YOU ARE THINKING ABOUT USING AND PAINT A PIECE OF WOOD AND PLACE IT IN YOUR HOUSE SO YOU CAN SEE WHAT IT WOULD LOOK LIKE IN DIFFERENT LIGHT. IF I HAD DONE THAT, I WOULD HAVE SEEN THAT THE COLOR I PICKED LOOKED YELLOW/GREEN/ORANGE AT NIGHT IN MY HOUSE AND NOT THE LIGHT YELLOW I WAS HOPING FOR, AND I WOULD HAVE PICKED SOME OTHER COLOR. THEY DID A GOOD JOB WITH THE PAINTING. THEY DID A GOOD JOB FIXING THE CRACK IN THE CEILING AS WELL.

I WAS VERY HAPPY THAT TODD WAS WILLING TO TAKE ON A SMALLER JOB. HE WAS PLEASANT, CLEAN AND TIMELY. ALSO, HIS BILLING DID NOT EXCEED HIS ESTIMATE AND I FELT HE WAS FAIR IN PRICING. I WOULDN'T HESITATE TO HIRE HIM AGAIN AND HIGHLY RECOMMEND HIM.

THE CREW ARRIVED ON TIME, WERE POLITE AND VERY CONSCIENCE. DAN AND TODD ASSISTED ME WITH PICKING OUT THE COLORS AND HELPED EDUCATE ME EVERY STEP OF THE WAY. ONE OF MY PET PEEVES IS KEEPING THE AREA CLEAN AND THEY CERTAINLY EXCELLED AT THIS. TODD WAS AVAILABLE TO ANSWER MY QUESTIONS AND RETURNED MY PHONE CALLS PROMPTLY. I GATHERED SEVERAL BIDS AND THEIR BID WAS MORE THAN REASONABLE. I HIGHLY RECOMMEND THIS COMPANY WITHOUT HESITATION. THEY ARE PROFESSIONALS, TAKE PRIDE IN THE WORK THEY DO, AND IT SHOWS.