Shaw Design Associates Inc

Matt came up with a good soulution to the wall problem I had. He and his crew did a great job. The job went as scheduled and looks very good.

Great experience. We worked with Matt Davis on the details for about 1 week. Once work started the following week, it took 2 days to get everything done and we are thrilled with it. The workers were very friendly and respectful. The cost came in slightly higher because we added the sod and had a load of mulch delivered. Shaw Design was able to accomodate the change at the last minute and saved us a lot of hassle.

He was easy to work with. He responded to our ideas and was very flexible The workers were very good. They did a beautiful job on the stonework. We liked working with them. It is a nice project. The quality was good.

Matt was on time to give estimate, which was 1/2 of another we'd received. He's friendly and easy to work with. He was able to fit my job in very quickly. On the day for the work, he was delayed and called. He arrived with 5 other workers. He and his crew do all the work - he did not subcontract any part of it. Matt remained and worked himself part of the time; rest of the time he was getting supplies. Crew was friendly and accommodating. They did a great job throughout and clean everything up, even the street.

Matt was on time to give estimate, which was 1/2 of another we'd received. He's friendly and easy to work with. He was able to fit my job in very quickly. On the day for the work, he was delayed and called. He arrived with 5 other workers. He and his crew do all the work - he did not subcontract any part of it. Matt remained and worked himself part of the time; rest of the time he was getting supplies. Crew was friendly and accommodating. They did a great job throughout and clean everything up, even the street.

I should have checked this list before hiring. But, Matt was recommended by another contractor and we put far to much faith in that recommendation. He failed to return phone calls right from the start (which usually is a clear message to us). Initially when we finally did connect he was friendly, but once the contract was signed, we had one problem after another. He was inconsistent with returning phone calls and showing up when promised. He continuously made excuses, blamed others and generally failed to take responsibility for problems. However his employees were very hardworking, skilled and always courteous.

HE RETURNED MY CALL GIVING ME AN ALTERNATE NUMBER TO USE. I MISPLACED THAT NUMBER AND CALLED HIM BACK EXPLAINING I HAD MISPLACED IT, BUT WAS INTERESTED IN HAVING THE WORK DONE AND HE NEVER RETURNED MY CALL.

PERFORMED WORK WHEN PROMISED AND WAS CONSTANTLY KEEPING US IN THE LOOP AS TO THE PROGRESS THEY MADE. THEY WERE VERY EASY TO WORK WITH AND TO GET A HOLD OF VIA THE TELEPHONE. IT IS EXTREMELY REFRESHING TO FIND A CONTRACTOR THAT WILL ACTUALLY CALL YOU BACK.

PERFORMED WORK WHEN PROMISED AND WAS CONSTANTLY KEEPING US IN THE LOOP AS TO THE PROGRESS THEY MADE. THEY WERE VERY EASY TO WORK WITH AND TO GET A HOLD OF VIA THE TELEPHONE. IT IS EXTREMELY REFRESHING TO FIND A CONTRACTOR THAT WILL ACTUALLY CALL YOU BACK.

DIDN'T CALL, DIDN'T SHOW.

THIS COULD HAVE BEEN AN UNUSUAL LAPSE IN GOOD BUSINESS PRACTICE, BUT IT'S HARD TO OVERLOOK IT.

THEY ARE WONDERFUL. THEY ARE VERY EASY TO WORK WITH. MATT IS VERY RESPONSIVE. SOMEONE HIT OUR RETAINING WALL WITH A VEHICLE TWO DAYS AFTER IT WAS INSTALLED. MATT WAS DRIVING BY TO CHECK ON THE WORK AND NOTICED IT HAD BEEN HIT. HE CALLED US AND LET US KNOW ABOUT THE DAMAGE. HE SAID THAT AS SOON AS THE WEATHER ALLOWED, HE WOULD BE BY TO FIX IT. WE FEEL LIKE THIS WAS REALLY GOING ABOVE AND BEYOND THE CALL OF DUTY. THEIR CREW WAS VERY NICE AND DID A GREAT JOB.