ROY'S SANDING SERVICE

All work was done by the bothers. They were very perfessional. When we pulled the carpet from the previous owners, our wood floors were very, very rough looking (deep stains, no finish). Roy's completely restored them to new condition. They looked amazing. I have had more comments about our floors than anything else that we have done to our home. They give excellent advise and solid pricing.

ROYCE CAME OUT ON TIME AND WAS VERY PLEASANT TO TALK TO. HE CAREFULLY LOOKED OVER MY FLOORS AND WOOD BORDER. MY HOUSE WAS BUILT IN THE 30'S AND HAS COLD AIR RETURNS IN THE FLOORS. TO COMPLICATE MATTERS, WE HAVE A WOOD BORDER ABOUT 2 FT. WIDE AROUND A CERAMIC TILE FLOOR IN THE DINING ROOM. HE GAVE WHAT I THOUGHT IS A VERY FAIR PRICE FOR THE WORK INVOLVED. ROYCE DID THE INITIAL SANDING OF THE FLOORS. HIS BROTHER CAME OUT( I HAVE FORGOTTEN HIS NAME) AND PUT THE POLY COATS ON ETC. HE WAS ALSO ON TIME AND A VERY PLEASANT PERSON. THEY DID A GOOD JOB OF KEEPING THE WOOD DUST TO A MINIMUM WHEN SANDING AND DID A VERY PROFESSIONAL JOB OVERALL.

WE HAD A LITTLE TROUBLE PINNING HIM DOWN FOR A DAY AND TIME TO DO THE ESTIMATE BUT ONCE WE DID, ROY WAS ON TIME AND COURTEOUS. HE TOOK MEASUREMENTS AND GAVE US A QUOTE. UNFORTUNATELY HE WAS NOT ABLE TO DO WHAT WE WANTED BECAUSE IT WAS "TOO MUCH WORK" AND "TOO HARD" FOR HE AND HIS BROTHER TO DO. WE HAD WANTED OUR STAIRCASE REFINISHED ALONG WITH THE FLOORS AND WE WANTED THE FLOORS STAINED. HE COULDN'T DO EITHER OF THESE. I SUPPOSE IF ALL WE WANTED WAS SANDING AND SEALING HE WOULD HAVE BEEN FINE. I DID SPECIFY WHAT WE WANTED OVER THE PHONE. TOO BAD HE DIDN'T SAVE US ALL AN HOUR BY LETTING ME KNOW THEN HE COULDN'T DO IT.

ON TIME. FLOORS LOOK WONDERFUL. RETURNED CALLS.

GOOD QUALITY WORK AND A FAIR PRICE. THE QUALITY OF THE JOB IS GOOD. THERE ARE SOME SANDING SWIRL MARKS, BUT THEY KIND OF BLEND IN WITH THE OTHER IMPERFECTIONS OF OUR OLD FLOORS. I WAS DISAPPOINTED THAT THEY ONLY DO TREADS AND NOT RISERS ON THE STAIRS. WE HAD TO STRIP AND SAND THOSE OURSELVES, BUT WHEN WE FINALLY HAD IT READY, THEY CAME BACK TO FINISH OFF THE STAIRS. ROY IS VERY KNOWLEDGEABLE AND ANSWERED ALL MY QUESTIONS. THIS WAS A BIG JOB AND THEY WERE IN THE HOUSE FOR A WEEK, PLUS ANOTHER 4 DAYS FOR THE STAIRS. THEY EVEN DID OUR PORCH FLOOR WHICH WAS VERY SOFT REDWOOD AND WAS A REAL NIGHTMARE. WE ARE REALLY HAPPY WITH OUR FLOORS AND WOULD RECOMMEND ROY'S SANDING.

THEY MATCHED ANOTHER COMPANY'S LOWER PRICE AND WERE ABLE TO GET THE JOB STARTED SOONER.

I REMOVED CARPET, PULLED AND SET ALL FASTENERS AND FILLED HOLES. ROY WAS ABLE TO PROVIDE IMMEDIATE SERVICE (4 DAY FROM INITIAL CALL). ROY PERSONALLY CAME OUT TO ASSESS AND PROVIDE HELPFUL PREP ADVICE. HIS SONS DID THE WORK AND I WAS AMAZED BY THE QUALITY, PRECISENESS, AND EXTRA WORK THEY DID. I AM REMODELING MY 1940 HOUSE AND HAVE VERY HIGH STANDARDS AND ROYS SANDING SERVICE EXCEEDED THEM. HIGHLY RECOMMENDED. THEY HAVE BEEN IN THE BUSINESS FOR 50 YEARS. USE FINE GRADE EQUIPMENT THAT CAN HANDLE THE MOST INTRICATE MOLDINGS. THEY WERE KIND ENOUGH TO DO SOME EXTRA FILLING FOR ME. A++++

ROY'S WAS SOMEWHAT HIGHER PRICED BUT WAS THE ONLY A-RATED SERVICE WHO COULD SCHEDULE US WITHIN THE MONTH. RON KANTOLA DID THE WORK. FRIENDLY, INFORMATIVE, PROFESSIONAL. DID A VERY NICE JOB.

ROY'S HAS BEEN IN BUSINESS FOR OVER 50 YEARS AND IT SHOWS. THEY ARE COURTEOUS, PROMPT, AND WERE ABLE TO BEAUTIFULLY REJUVENATE A VERY ABUSED OAK FLOOR.

QUITE HIGHLY PRICED FOR JUST GOOD SERVICE -- NO FOLLOW-UP OTHER THAN BILLING -- DID AN VERY GOOD JOB OF REPAIRING FLOOR WHERE WALL WAS REMOVED.

ROY KANTOLA IS VERY EXPERIENCED. HE WAS VERY HELPFUL & WAS ABLE TO ACCESS ITEMS IN DETAIL OVER THE PHONE.